WeFixIt

Do not do business here! An screen for an i5 was freezing up as we drove home. I called that night & the next day but customer service is not open. I visit both the Apple Store & the Verizon Store & both tell me it is a faulty screen & I need to get a refund, as they get this complaint often from repairs done @WeFixIt. When I visit the kiosk for the 3^rd time, I am told No Refunds! Not for any reason, ever! Stay far away from WeFixIt at South Shore Plaza in Braintree, MA.

Okay, so truth be told … I haven’t a clue about their services or quality of product … why am I writing this than??? Because they saved me $ 250!!!
I was told by Best Buy in Dedham to go get my screen replaced here … so I went … the kid at «we fix it» was so honest, I was told I didn’t need to have them fix it and to contact my warranty department!
A stop at the provider’s store & a phone call later, I have a new phone being shipped for free! Now THAT my Unilocal friends is wonderful & honest service from We Fix It!
So, I will recommend them :)

Fast service, but crappy quality!
I had gotten my cracked screen fixed there a couple months ago. I have not dropped/​scratched/​cracked my phone since then. About a week ago I had my phone faced down, picked it up and the screen just popped out! Then shortly after my entire screen was glitchy and it was hard to see anything. A couple days later, I picked up my phone again and all of a sudden my home screen button didn’t work!
Then I finally go back to the kiosk at the plaza, tell them about the screen popping out and they said no problem. Go back to them an hour later and the guy tells me my home button doesn’t work, which I’m aware of. I tell him it stopped working after my screen popped out. He says that they are totally unrelated and I have to pay $ 75 to get the cable fixed for my home screen button. I was appalled. The home screen button was broken because of the screen popping out!
Eventually they only charged me $ 50, but still. It’s $ 50 when I shouldn’t have even had to had it fixed again in the first place.
In the future I will avoid this place at all costs!!!

I asked the man at the kiosk in front of pinkberry and the Disney store at south shore plaza how much it would cost to replace a cracked iPhone 5c screen (I wanted to compare the prices of several places I’ve been scouting out). He said $ 100 and I said thank you. As I was walking away he shouted rudely «how much did you expect?!» I had my earphones in already so I pretended I didn’t hear him. But if you’re reading this sir, I expect that this review will warn other customers of your terrible attitude and customer service. I’m sure he could fix your screen – if you feel right paying a douchebag, go right ahead. I don’t think he deserves my patronage so given the abundance of people who know how to replace cracked screens, I will seek them out. Hell, I’d rather pay $ 150 for apple to do it than just $ 50 less at this kiosk only to walk away hearing him snicker at how he successfully ripped off yet another customer.

16 minutes an my phone screen is fixed! So excited. No more cracked phone. Haha. Guy was closing up soon and he agrees to fixture phone so I’m really happy about that.
He’s located just a little passed Macy’s and before The Applestore.