Very nice and attentive staff. I’ve stayed here couple of times and every staff member couldn’t be nicer than the other. The rooms are comfortable and clean. And the fact that the hotel provides complimentary breakfast and dinner is great! Couple of observations: 1. The rooms have all fluorescent lighting except for couple of places so for people with sleep issues, like me, this bright, blue hue was a little uncomfortable. 2. There seems to be a design issue with the curtains. You can’t fully close them together. Each window has an A/C unit which sits in the middle of the window and to not block the A/C, the hotel opted to leave big portion of the window uncovered. A little odd, specially if you are on first floor and your window faces the parking lot.
Gina M.
Évaluation du lieu : 4 Philadelphia, PA
Great place. Not perfect… But very good. The rooms were amazing. I pretty much wanted to live in the shower. The beds were incredible. But a lot of the things they promised weren’t very good. Everyday they have a dinner social. The food was awful everytime. Grilled cheese social… how do you mess that up? It was so soggy and crunchy and just nasty. Breakfast every morning– the same. So nasty. Nice gesture! Just gross. They also sold food and snacks at the front desk. I got an ice cream sandwich and a water and it was $ 7. Just insane. Also, they hold a 20 $ security fee incase anything happens. Which is fine. But they charged me 40 $ and never refunded it. When I called, the guy said he was new and he would ask his supervisor. I never heard back again. I followed up a few times and they were still looking into it… well that was a month and a half ago. The elevator was broken which made things a bit more hectic when you’re trying to get to a meeting in time. But you can’t really hold that against them. Things happen. I just don’t like how long it took to fix. I was there for 3 days and it still wasn’t fixed when I checked out. Ohhhhh and my biggest pet peeve! All of the maids were standing in the hallway complaining about stuff. So unprofessional. It’s a nice place. They just have to work out some details.