Macy’s

The ladies that work here especially they went out of there way to help me and my mother find clothes to fit me since its very hard to find a guy that stands 6’7 and 215lbs medium build lucky enough we found clothing that fit. Yay finally! The lady who helped us the most and didn’t mind helping her name was Margarita she helped us more than anyone else did. She took helping a customer or customers level to a whole new level she went out of her way I wish other employees would have done that but they didn’t. I guess texting to who ever was more important than helping a customer find clothing such as Polo Ralph Lauren and Taso Alba Caribbean Clothing.
Margarita, is a very nice lady with great customer service relation to the customers who come shop at this Macy’s location. She was polite, honest and honored to help us in anyway she could.
Now for the bad… I was looking for the men’s dressing room instead of showing me where the dressing room was located the guy who was in men’s department pointed in a direction and I replied can you show me instead of pointing he pointed in that direction again. So I gave up and went to find the men’s dressing rooms myself and lucky enough I found them in the men’s suits area. I guess pointing is the new way people are trained to tell people where something is.

Wow the service is dynamite. The ladies in the perfume section was beyond helpful, patient and knowledgeable. I would recommend this particular macys 100%.

I truly enjoy shopping here! I’ve shopped online & in store & both have been excellent experiences!
~Various name brands, variety of merchandise from household items to clothes, makeup, shoes, jewelry & much more! Kinda like a one stop shop! :)
~Brandon location is my Fav! Staff is always friendly & willing to help w/​whatever u need! They really know how to hire exceptional staff at this location!!! I’ve had wonderful experiences no matter the department I shop in, they truly make u feel like family & like they are ur personal shopping assistant!
~Store is clean & always kept organized! & if they don’t have an item in house they even offer to ship directly to ur home at no additional charge, which I’ve done as well!!! Bathroom is also kept pretty clean for a bathroom.
~They usually have some amazing sale going on making shopping even more of a pleasure!!! If u have a Macy’s WOW pass, savings can b even bigger! & having one always makes me feel special & helps me save $$$ which I absolutely love!!! I’m sure one day I’ll give in to the credit card cuz it offers even more phenomenal savings specials!
~Overall, no matter what u need or which dept u shop in at this location, ur experience should be Fabulous!

We parked at this Macy’s and entered the mall through this department store. The staff are very friendly and they have a wide selection of clothing, shoes, and cosmetics.