Philly Phlava Cheese Steaks

I placed my order at 5:19 pm and received an email confirmation that included my order, name, address, and phone number. At 6:20 pm my mother called me and stated that she just had Philly Phlava try to deliver to her at her address. I was shocked. at 6:24, over an our later, Philly Phlava called and asked for my address. I explained that it was on the email confirmation, along with instructions into my apartment complex. The man, STEVE, never apologized, never tried to offer anything in return for HIS mistake, and as I was saying «thank you» at the end of the conversation– he HUNG UP ON ME! I called back and talked to a rude and obnoxious woman with a New York accent who was talking over me and extremely rude. She said if I didn’t want the order she will just hang up and call her driver and forget it. She never tried to rectify the situation either .So now, I am a single mom of 3 boys and it is 6:30 on a Friday night and I have to scramble for dinner and take my sick child out in the thunder storm, which I tried to avoid, because of this mistake that is not my fault. Nobody has tried to rectify the situation. A mere apology goes a long way. I USED TO BE a die hard customer. I will never order from them again… I am not the first person who has had horrible customer service if you read other reviews!

Ordered the Philly Cheese Steak meal which included a half order of fries and a fountain drink. The pictures others have posted of the location and food are accurate. The lady at the counter was cordial enough. There were a couple of workers sitting at one of the tables near the back watching a soccer game on the flat screen TV in Spanish. The sandwich was generous but was nothing special. For a little over $ 10, I probably won’t return.

This place sucks. Menu is hard to read, staff not friendly and it took almost two hours to get our food delivered. Not the delivery drivers fault since they were the only one working but we live 10 minutes away. Would have rather picked it up.
Had the philly cheese steaks and they were bland and dry.
Not impressed

I have ordered from this place twice. Once I picked up my food and the second time I tried to order delivery but it took so long that I ended up having to pick it up.
My first experience wasn’t all bad. I ordered the bacon cheeseburger on the hoagie roll and some fries. The burger was okay, besides being overly greasy and having no bacon. This hoagie burger was huge thigh. I really would have enjoyed it more if they hadn’t forgotten the bacon. And it’s almost impossible to check the order because it was so greasy and wrapped in paper. I didn’t feel like making a giant mess on the counter. The fries were a great portion size, but they obviously needed to change their oil as my fries were a dark dark brown.
My second experience was somewhat better. This time I just got a normal bacon cheese burger, and they did not forget the bacon. It was still extremely greasy and sloppy. But I can deal with a sloppy burger. I mean no one really expects a healthy burger. For sides I once again tried the fries and also got the fried mac and cheese bites. These fries were even darker brown than the first time. I mean half of these things were so overdone that they just fell apart in my hands. The Mac and cheese bites were okay. Just wish ready for Kraft Mac and cheese deep fried. I would be surprised if these came out of a frozen bag. But for the type of joint it’s okay.
Okay, I will admit I should actually try the philly. I just have never had a truly good Philly outside of Philly. But for a quick bite when nothing else is available, then definitely go get a burger, but nothing else. And make sure they made it right, and don’t get delivery. I forgot to mention that little snag. The second experience is when I ordered delivery. They said they would be there in about 25 minutes because they are little right across the street from where I work. I would have picked it up but it was a Saturday and I am the only one on staff that day. So I couldn’t leave. But basically after calling them twice and waiting an hour and a half, I just called and told them I would pick it up. Because it took so long that I already closed the store. And when I got there my food had just been completed. I understand if they are slammed, but then just give a realistic time for delivery instead of just stealing my business. Because I would not have ordered if I knew I would have been waiting that long.

3.5 stars but I’ll round up because they serve their cheesesteaks the only way cheesesteaks should be served: With Whiz. Divey little sub shop in a dull strip mall.

Awesome cheese steak. Just like home.

This restaurant is filthy. The tables, floors, and eating area is covered in dirt, old food, hair, spider webs, and crumbs. The drink station is also filthy and nasty. After ordering my food, I started looking around and I got sick to my stomach with how dirty everything was. You can tell it has been months since a soapy, hot rag has seen the inside of this nasty restaurant. What really disgusted me was sitting in the booth and noticing how much dirt was on the windowsills right next to where my food would be. I canceled my order, I will not be returning.

4 stars of Yum! Looks can be deceiving. The outside of this place isn’t very inviting and the pictures don’t look appetizing but I gave Philly Phlava a chance and I was happy I did.
Have you ever had a craving for a «Real» Philly and you weren’t sure where to get it. Outside of rolling food trucks that I have a hard time tracking down, I never knew where to go get a Cheese (whiz)steak «With» Onions. Well turns out, you go to Philly Phlava.
The staff were very friendly and were helpful to explain that you can make your sandwich a meal that comes with fresh hot fries and a drink. Our food was made fresh to order and was done quickly. They taste better than they look. I am often put off by phillies that are too greasy or there is not enough meat but the sandwhich was done well. I do wish the onions had been cooked a little longer because they tasted raw. I also usually like green peppers as well but they don’t offer that.
I will be back… but only on my diet cheat days :)

A little hole in the wall sandwich shop in a Winn Dixie shopping center but man this a pretty good Philly. You can choose which ever cheese you like on your philly whether it is classic whiz or provolone or whit american. Server on a pretty good roll and the fries were good too. Ill definaitely come back here again if ‘im craving a quick philly for lunch on the weekend

Had my meal delivered and all of it was cold was a hamburger club and fries was disappointing

I havent been in Philly for quite some time Nd dont remember what a true Philly Cheesesteak tastes like but this one is fantastic. Now I know I can make one at home but the roll makes all the difference. The rolls are fabulous. Nice and chewy and soft. I recommend the whiz. The onion rings are nice and crispy. I actually have cravings for the cheesesteak and onion rings. Great place.

Excellent cheese steak! Service was fast and friendly. The sandwiches are authentic and the product is fresh. Wings were pretty good as well. Finish the meal off with some classic tasty cakes!

Kind of disappointed…
We have been to the other Philly Phlava in Carrollwood, which we enjoyed going. We decided to try this place out after we found a deal for 20 $ certificate.
The décor was not well thought out. Definitely a last minute, through some shirts on the wall and call it Philadelphia themed.
The workers were super efficient and welcoming. My order was quickly taken and the food came out super fast and hot. They did forget to old bay one order or our fries, but this is not why I left to leave2 stars.
I was disappointed with the taste of the food. If I had to pay full price I would not have enjoyed this. The cheese steak wit was not satisfying. The onions were under cooked and over powered the sandwich with the mass quantity. The steak had little flavor and the cheese was lacking. When comparing this to the other Philly Phlava I felt I got more food for the buck. The fries were liquid in the middle, seemed weird but I guess that’s a frozen fry.
Overall this place could use a facelift to be more inviting to eat inside. I’m not saying full scale reno, but at least professional display the t shirts and add some pennants and more Philadelphia swag. A plastic coat hanger, hanging from the curling tiles does not impart Philadelphia.
The prices are about right for a good philly steak sandwich, but some improvement on the making if the sandwiches are needed. I feel that Publix can get you a better sub and be more filling for the same price.

Service was fast & prompt. We were greeted as soon as we walked in. I shared a chicken philly with my bf and it was good. It was made to order so it was fresh and we received it fast! They serve breakfast all day too so I’ll definitely be back to try!

Miss me some real philly cheese steaks. The owners are obviously from PA!!! My grandpa had a place next to his house in Philly that is identical to philly phlava. So now I order from Philly phlava a lot simply for the nostalgia. It’s is not a five star restaurant but that is it’s charm! If you’ve never been to a real diner/​pizza parlor from up north then don’t expect a five star meal! It is how a real up north good olé fashion hole in the Wall street vendor type food restaurant should be!!! Love Love Love that place!!!

Mediocre cheese steak and fries. Not worth the cost since you can get a much better cheesesteak down the road. Also tried the burger once, it was awful. Seriously the worst burger I’ve ever had. Won’t be going back.

Stopped in to get a philly after reading about the great review in the TBT paper. Well, I am not sure if the author ever stepped foot in the place, because it was not anything to write home about. First, it was a strip mall storefront in an OLD strip mall, and clearly they didn’t clean anything before moving in as the place looked like it has been there for 50 years. It was dirty and unkempt. We ordered two philly’s, 1 order of fries, and two drinks… $ 22. The meat was not fresh, it was frozen blocks cooked on the flattop. The Sandwiches were ok, but mediocre at best, and I could barely find the cheese on mine. There was a Soda machine and two ice tea machines which NONE worked except the coke, everything else was oversyruped or water, and you had to walk around a portable air conditioner sitting in the middle of the hallway. I will never go back, it was a total package failure.