Hampton Inn Brattleboro

Spent 20 minutes at 11:30pm at the desk with a confirmation when they over booked and we had no room!!! There we were forced to stay at comfort inn. What is wrong with this management???

First time to Brattleboro. I give this hotel 5 stars because:
*convenient location & easy to find
*plenty of parking
*lobby had USA today’s, hot and fresh coffee, cookies, cheese and crackers, and chicken soup!
*room 201 was clean, gorgeous, attention to detail
*great amenities in the bathroom!
I really liked this hotel and think you will too.

We have stayed here twice this winter and used it as a home base for ski trips to different mountains in the area. I found the rooms to be clean and updated with nice features like mini fridge for food. The breakfast which is included with the stay was very acceptable and helped keep costs down for our trips. We loved having the pool to come back to after a day out on the slopes. While not fancy this hotel serves a great purpose in this location and we will be back!

This place has paper-​thin walls. We could hear the people in the room next door talking at normal volume, almost as if they were in our room. When they turned on the TV is was very hard to get any sleep. The solution from the management? They put packets of earplugs clearly displayed on the night stand – a desperate attempt to make up for poorly insulated walls creating the effect of a cheap old motel.
Also, the beds are old, hard mattresses with an ineffective foam cover laid on top producing a very uncomfortable bed – not the nice comfy beds of other Hampton Inns.
We stay at a lot of Hampton Inns and this one is the worst. If you can find another place to stay, do not stay here.

Quite possibly the worst night sleep ever!
Check in was fine. Not really too friendly, but to be honest I was happy to settle in to my room.
Parking was easy and the elevators were fast!
I also loved that the rooms had a refrigerator and microwave, a great extra bonus!
I will agree with other reviews that it’s not so much the highway that’s the problem, but rather the trucks across the street! You can hear them backing up and beeping all night!
However, that wasn’t the worst of it. Around 10:45pm a few of the rooms around me started being loud. It sounded like they were watching the Sunday night football game (I get it) but by 11:30pm it was a bit much so I called the front desk (my first time ever doing it!!!) They said they would take care of it. At 12am, nothing had changed, so I called again (ekkkk!) and he apologized and said he would be right up! Fantastic, I thought! Only to hear the phone ring next door. Really?! You know I can hear everything going on, why tell me you’re coming up when you’re really just calling them. But fine.
Finally at 12:45am Id had enough and called for the third time. He apologized and said he would be right up. What do I hear 5 minutes later?! The phone ring! If this is the policy, to call and call and call all night, then fine, but don’t tell me you will come up and take care of the problem when you won’t.
If you’re looking for a good (or even decent) night sleep, please go elsewhere!

This was a convenient and comfortable place to stay, with a number of amenities such as a pool that some of us took advantage of, a fitness room, a reasonably good breakfast bar, refrigerators and microwave ovens in the rooms, and coffee in the lobby. Staff were very helpful. One odd thing is that TV channels were limited and rather skewed – for instance, there’s no PBS.

i came to this place because of positive Unilocal reviews. i also saw a commercial for it when i was watching the us open and i was influenced by that. nice place, great breakfast and nice price. i hope because of this interaction with the internet i can become a very popular Unilocal reviewer.

Decent place to stay when coming in to visit with our son at nearby Landmark College. Good breakfast spread. Tiny but adequate work out facility and nice pool/​spa tub area. Real cotton bedding that felt/​smelled fresh and clean. Friendly and helpful front desk staff. Landmark College is just 10 minutes away down the road. Decent sushi restaurant across the parking lot for dinner too.

Received maid service at 6pm during stay over. Maid says a busy checkout day. Manager says maids in training. On 3^rd and 4^th floor I saw spring cleaning being done. What is the real story? We never received towels when requested. Not sure what to believe, pool was cold. A nice place but needs new housekeeping manager and general office manager to manage employees properly.

Last time we travelled through Brattleboro, we stayed at a pretty awful hotel, The Colonial, so this place was a welcome surprise! Staff was very nice, updated décor throughout, room was clean and comfortable – and updated as well! Will stay here again. Worth the price after a long day of skiing!

Overall a decent place to stay, but with a couple of issues.
The good– clean, comfortable beds, everything works, only 5 minute drive from downtown brattleboro. Staff was professional, though not especially friendly.
The bad– the walls are thin; we could hear almost everything our neighbor said. The windows don’t open, which I found unpleasant and possibly unsafe.
Important note– if you pay through a «third party» website such as Priceline, Orbitz, etc, be careful to check your credit card statement and make sure that «Hampton Inn» didn’t double-​bill you. This happened to us. I paid Priceline, then got charged again by the Hampton Inn.
It took 3 calls to Hampton’s customer service to get the issue resolved. At one point, the representative said they’ve had this problem before. So, you’ve been warned! :-)

We were delighted with our stay at this hotel. We asked for and were given an upgrade to a Jacuzzi room. The room was spacious and had a king sized bed. There was a Jacuzzi room that was just big enough to hold a cot for our daughter. You had a TV in both areas, a refrigerator and a microwave (popcorn included). The room was very clean and included a hot breakfast. We would stay there anytime with pleasure.

Solid, reliable choice for lodging in the Brattleboro area! Ahhh, sweet relief!

I must say I was not expecting a lot. They have improved things there since my last visit a year ago.
Staff friendly and outgoing and helpful. Lobby nice and clean.
The room also very clean and beds freshly laundered/​prepared. I was really taken aback in a good way. Much less $ than the Holiday Inn and the room I had was frankly just as nice if not nicer.
Highly recommend.

Terrible service. Rooms smell like cigarettes.

Typical mid-​80s HI, but the lobby is updated. Friendly staff and good breakfast (better than most HI’s). Right next to Quality Inn… this is definitely nicer!