West Hills Masonry

West Hills just completed stonework on my house in Rossmoor. They did a fantastic job. They met with me beforehand to go over exactly what I wanted. They were quick to get the job completed. They also really worked with me and were very patient in the middle of the project when I couldn’t decide on a grout color — they made over 5 samples until I found the one I loved. They also checked in with me constantly to make sure they were creating my vision. After they were finished they cleaned everything up and left it cleaner then when they started. They did such a good job that I am thinking of adding more stone to my house.
Trust me when I tell you that I am beyond picky. We interviewed over 10 contractors for this job. I am so relieved that we decided on West Hills. They definitely weren’t the least expensive, but if you want the job done quickly, efficiently and correctly you should hire West Hills. Definitely worth the money.

This was a combined project with my neighbor an we received a number of bids. West Hills was not the cheapest but they had the best reputation. They did a great job and we’re always available for questions or concerns (I can be very demanding). The outcome was great and I will use them again when I redo my front hard scape.

Our HOA needed to repair 5 large retaining walls that were faced with crumbling stucco. We chose West Hills Masonry for the work. They were not the low bidder, but our Board members had seen their work and were convinced that they could make lemonade out of our lemons. We also called several of their references who reinforced our impressions. It was a great decision. The West Hills workers encountered various «surprises» along the way and never once complained or tried to renegotiate the price. Their crew was here every day and often on Saturdays. Their employees kept the work sites clean, never blasted a boom box and were always courteous to homeowners who came by out of curiosity… and the results were spectacular.

West Hills Masonry was subcontracted to install a paver driveway and courtyard, a stucco wall, and plants. Carlos supervised the work, the work West Hills did was outstanding. The team showed up on time, worked non stop, and always cleanup at the end of the day.

Just completed the addition of several planters and walls in my front yard. The job was done by West Hills masonry and they did fantastic.
I actually got 8 or9 bids for the project and found David and Carlos to be the most professional of all. They were very courteous, timely and their crew was very efficient.
I will probably have them return and install some pavers when i am ready.
If you have an upcoming project, do yourself a favor and call West HillsMasonry.

Carlos and his crew did an excellent job on my ledger stone. After having two incompetent masons, it was a great relief to finally have someone who was professional and knew what they were doing.
The workers were nice and spoke English. They cleaned up after themselves every day. Also, when they had any questions, they came to me to ask what I wanted… instead of just guessing. And they were very helpful when I had a small issue (that had nothing to do with them.)
As our remodeling progresses, we’ll have more masonry to do. I’ll definitely have West Hills Masonry come back to complete the job. I highly recommend them.

I also had a similar experience looking/​interviewing for our job as Katherine M. Carlos from West Hills Masonry was professional, fast and his bid came in priced lower then any other contractor (exactly the price I was hoping and expecting to pay). The other contractors had great Unilocal ratings, but came back with a super high price.
These guys worked super hard, did exactly what we wanted. Our block wall is great! Now, my husband is going to stucco it himself :-)

I called West Hills to get an estimate on redoing my back patio with either stamped concrete or paving stones. I ended up leaving a message. I received a call back the next day from Brian. He was calling to let me know that the work I wanted done was too small of a job for West Hills. I thanked him for the courtesy of retuning my call. Brian also said he would be more than happy to answer any questions I may have or to give me an idea of what he thought the job should run. I had already had someone come out to give me an estimate. Plus I had several phone estimates. We discussed what I had learned so far. He was very knowledgeable and reconfirmed what I had figured out.
I had left several messages at different companies trying to get estimates. Only about half of my calls were returned. It was refreshing to receive a call back regardless of him bidding on the job or not. Plus his willingness to answer my questions knowing that he was not going to get my business was great.
As to their actual work I can not attest to that. I just know the customer service was great.

My husband and I just bought our new house in August 2014 and finally got around to planning what we were going to do with our yard. As with many new homes in Southern California, you don’t have a very expansive lot to work with so we needed to find a really good contractor to could make the most of our small space. After some extensive research on Unilocal for the most highly rated local contractors, we narrowed down 3 companies to interview. Of the 3 companies, all were very responsive and prompt to call me back. 2 companies (including West Hills), were willing to send someone out very quickly (during the busy holiday season, no less) to survey the area and provide a quote. The third company was great too, but only offered a price quote via email and would not proceed to send someone in person until be agreed on the pricing (perhaps our job was too small, but we understood nonetheless).
To us, West Hills stood heads and shoulders above the competition because of so many reasons, including but not limited to:
–Carlos G. was very punctual for our meeting, professional and very knowledgeable of his craft
–The proposal presented was very thorough and the pricing was competitive
–They had already worked on/​were in the process of working on several homes in our community so we found comfort in knowing they understood our HOA requirements
–Carlos G. offered unbiased suggestions of what we could and couldn’t do with our yard space. I appreciated his honesty.
Carlos was very helpful in assisting us with a plot design to submit to our HOA for approval. Throughout the waiting period, he was communicative and provided us the website of the material supplier so we could select the types of flagstone we were interested in. As soon as we received the approval to proceed from the HOA, Carlos G. scheduled a meeting with us at Thompson Building Materials to select our flagstone. He knew the materials so well and guided us through his suggestions based on our tastes and helped us chose the perfect stone. Afterwards, he promptly supplied is a work start date and abided by it. Carlos G. and Carlos V. were both present during the walkthrough before our project commenced and answered all the questions we had.
We’re exactly two weeks into the yard project now and it’s nearly complete: concrete base on our small side yard (about 4×3 ft), flagstone patio with a curved walkway in the backyard, along with 2 gas line stub outs (for future fire pit and BBQ), drip irrigation system. Marcos, Manuel and Roberto showed up before sunrise each and every day for work, sometime even before 6:30AM. Their work ethic, craftsmanship and professionalism are bar none. They took the time to walk my husband through their progress every day and made modifications upon our suggestions. They have been such a dream to work and always cleaned up our yard and driveway area at the end of each day.
We’ve all heard horror stories about contractors and we were nervous when shopping for a good company, For this being our first experience and our first home, we could not be more pleased or feel more blessed that we found West Hills and had the privilege of working with such a dream team of Carlos G., Carlos V., Marcos, Manuel and Roberto. Our yard is now almost complete in time for Spring and we are beyond thrilled to have such a beautiful outdoor living space.
Thank you West Hills! We would highly recommend you to everyone we know!

I called West Hills Masonry because I have a planter that has been ruined and is in need of repair. Brian was very helpful and informed me that I was not legally allowed to hire a contractor to repair a job that another contractor was still under contract to fix, so he would have to pass. He WAS however able to help me better understand the options available to me so that I could react to my sloppy contractor’s work in a level headed manner. I am incredibly grateful to him to have taken the time to hear and consider my story before giving me invaluable advice.
Thanks again Brian,
J

I found West Hills on Unilocal and decided to have them come out and provide a quote for my backyard renovation. Jeff was very professional and courteous and after reviewing multiple offers my wife and I decided that he was the man for the job. We could not have made a better decision! Our project was a complete demo of the existing yard so we could add new pavers and landscaping throughout. The process went as smooth as I could have imagined and the foreman, Carlos, and his crew were incredible. They never complained when we made changes to the plan and provided updates every morning, even during a rain delay. Sometimes reviews can be misleading but this company has shown me that they are very deserving of their five star rating and I would highly recommend them to anyone with a backyard project!

I have considered three separate contractors but we end up choosing West Hills Masonry. Carlos Gonzalez was very helpful and knowledagble about the work we want to do. I was concerned about the finish look when my wife wants to cut the brick in half to a square shape. Carlos gave me some advice and provided sample. He goes an extra step to provide customer service, which is great.
The workmanship is excellent. I ask them to give me different options at the round edge of the bricks and they listened. The work is on schedule 5 or 6 days a week. I can see the progress everyday.
If you want quality products, contractor who pays attention to detail, chose West Hills Masonry!

Also I did not use West Hills for a job, Brian spent a considerable amount of time with me over the phone giving me unbiased and useful insight about what to do with my outdoor concrete. His time and guidance is and was much appreciated.

My husband and I recently had our yard completely redone by West Hills Masonry. This included all of the hardscape and softscape in both the front and back yards. We were very happy with the way it turned out. We have had many compliments from our friends and neighbors about the new yard.
Bryan was a huge help to us in getting the plans developed, picking out materials, and overseeing everything. He is a pleasure to work with.
Carlos was our project manager. He was also great to work with. His day to day attention to detail during the whole process really helped the process go smoothly. He was always professional, helpful, and responsive to any questions we had, getting problems solved, etc. His folks who worked on the various parts of the project were good too.

West Hills Masonry removed and hauled away old concrete, removed multiple and difficult roots that had undermined the previous patio, prepared paver foundation with layer of gravel and layer of sand, installed approximately 800 square feet of pavers according to plan.
Homeowners, like myself, are a suspicious bunch and we do not readily trust unknown contractors working on our property. We need them because we do not have the skills that they do, but we are cautious and over-​protective.
However, over the 6 days that the West Hills Masonry crew was working around the house, we became more and more confident of the crew as they demonstrated trustworthiness. Because they did things — little things every day — that earned our trust.
Aside from the skill that the crew demonstrated, they were concerned about all of the little things that we had not thought about. A good example is, as the crew was preparing to leave, the lead installer spent a better part of an hour rinsing windows and the exterior of the house, and washing all the plants in the yard (the installation process creates a lot of dust). And I thought that was my responsibility.
The work was done with exactness and skill by a team that demonstrated that quality was their primary objective.
And, on top of all that, West Hills Masonry’s bid was the best of the three bids we had received.

I called West Hills Masonry at the recommendation of Thompsons in Orange.
I wanted a retaining wall in my backyard.
I met with Carlos González and project manager Carlos Vasquez and discussed and chose an El Dorado Stone veneer for the job. WOW!!!
I am so happy with the beautiful work they have done and the care in covering my existing pavers from damage as they renovate and remove old brick etc.
I have peace of mind that they are doing a good job without my reviewing every step of the project and the results are beautiful!
I you want dependable, detail oriented work, West Hills Masonry is the company for your job, Big or Small
Another Happy Customer!
Malinda Redman
Walnut, CA

Great clean job better than expected. Very easy to work with. Carlos and his team where always on time. Worked great with us all way till end of job and did more then we expected. The job turned out great. Thanks for making our dream backyard a reality.

I went to my local masonry supplier /​showroom company to ask for referrals for a backyard & front yard remodel.
And received West Hills Masonry contact which was listed on Thompson referral front page. I then did some research and Unilocaled the front page of masonry contractors provide by Thompson. I selected to contact three contractors that had Unilocal reviews /​pictures. West Hills Masonry by far had the best reviews & pictures listed for what they specialize in.
I called the three contractors I had selected to consider and 2 out of the 3 had voicemails with their company information /​name. Bryan at West Hills Masonry had called back first and took care of my appointment quickly (within 1 – 2 days). My other selection of contractor with the business voicemail had called me back to say he was 1 week out to set a appointment.
My other selection without a business voicemail had called back and said he would be out with a appointment within 3 days.
I met with all three contractors and we went over our spec plans /​walk through of our project. They all pointed out ideas and options and let me know what would work and what wouldn’t work (clearly they been in the business for a good amount of time and had a eye for what they were doing).
I felt comfortable with everyone of them that I had out. The next stage was a proposal from each contractor.
West Hills Masonry’s proposal came in first it was line itemized and every detailed per item which I like. The overall price from the proposal was within the ball park of what the project I though was going to be.
I received the second proposal from the masonry contractor without a business voicemail and I couldn’t believe the set up he had for his proposal layout. Very minimal detailed proposal I had to call and question numerous things to make sure things were included which comes to find out certain things weren’t. This contractor’s proposal was $ 5,000 less then my first proposal. At that point I didn’t feel comfortable moving forward with him I didn’t want to be in the middle of the project and for him to say I forgot to include this and that.
My third proposal had contacted me and telling me he was to busy to finished the bid. (I should of re considered him from the beginning).
So me and my wife decided to move forward with Bryan at West Hills Masonry. We met days prior to the start day we had selected. Bryan & his project supervisor came out and covered a bit more details and discuss it with us which I definitely liked. We had the project supervisor there day in and day out checking on the project /​material & our needs addressing questions when they came up rather then later. Bryan would stop 1 – 2 times per week and we all had our weekly brief meetings to go over the project stages. What a awesome team! We ended up finishing our project within expected time with West Hills Masonry.
We are so excited that we had a very professional detailed company assist us with this project. Their reviews are true to who they are and what they do. I would highly recommend them to anyone. I’m glad Thompson referred them over to me.

My husband and I found Bryan and his company right here on Unilocal.I had been having a tough time getting contractors to come out and give me an estimate (imagine that, a contractor being flakey). West Hills Masonry changed my mind, Bryan came out and was very professional, took lots of notes, asked lots of questions, gave honest opinions and suggestions as to what to do with our backyard and the patio extension we were looking to build. His price was competitive and we went with him because of his professionalism.
Communication was always great and done in a timely manner. The crew showed up before go time every day, cleaned up at the end of the day, and made sure to lock up before they left. They were courteous as well, so much so that the neighbors were asking for their information… heads up Bryan! They started our project on a Monday and our paver stone patio was done by Friday. Within a week and we were out having family gatherings that Saturday. If only all construction/​remodeling/​masonry were so fast and fabulous.
I will gladly send people over to West Hills for any type of masonry work. I’m so happy and impressed with our yard. Look no further, these are your guys, unless you like headaches, then go ahead and go elsewhere and get yourself a headache.

Look no further for your masonry needs.
We were looking for a contractor to build a concrete wall between us and our next door neighbor. Our neighbors were on a time crunch because of extenuating circumstances and I was floored when Bryan said the timeline would be about a week. I actually found this company on Angie’s List, with glowing reports as well, and called them. Bryan was very helpful, easy going but knows his trade. After getting our neighbor’s approval the wall was up (permits and 3 gates) within a week. We could not have been more pleased and our neighbors would agree. Bryan’s crew were courteous, quiet and focused on getting the job done.
I would highly recommend this company to anyone; you won’t be disappointed.