Los Primos Auto Plaza

This business is engaged in unethical business practices. They are selling vehicles to unlicensed drivers: They are working with an insurance agent for Farmers insurance in San Ramon, CA and High Performance Capital finance company in Irvine, CA. They are willing to do anything to make a sale, even engage in unethical practices. My advice to anyone looking to purchase a car, even if you have bad credit, purchase your car from a reputable business (Toyota, Honda, Hyndai, etc), you can never get a good deal from a small time no big name dealer, who is willing to cut corners to make a sale. Please note this, it is better to pay a little more from a dealer who is reputable rather then one that is not. They will get you caught up in an upside down loan, meaning if your note is $ 350, the off the top $ 250 goes to the interest first, leaving only $ 100 against the principle of the car. Meaning if something goes wrong with the car, which it will, and you try to trade it in, there will be a LARGE principle REMAINING ON the CAR due… which will make it almost impossible to trade it in and get a new loan that is financially doable. STAY AWAY!!!

Bought a car from here a few months ago and soon as i left the lot my breaks squeaked. I took it back twice where they told me the breaks were fine and that they squeak because they are brand new. Finally i took it to a mechanic because after three months they got worse. The mechanic said my car only uses ceramic breaks they put semi metal break pads and they were too small for my car so i had to replace the rotters too. My car was a good price but dnt be surprised if you have pricey repairs to do.

Stay away from here. Daughter bought a car in January 2015 and has spent over $ 2000 in repairs. Took 3 month to get plates and when she went to pick them up she was told she owed another $ 100 before they would give them to her. Went to another dealer on 9÷19÷2015 to trade her car in and was told the car is only worth $ 3000 because it has frame damage this broke her heart because she owes $ 8000 on the car. They are not a good dealer.

I have already bought 3 vehicles from Rigo for my family from Los Primos Auto Plaza. Their service was excellent. I had a couple issues, but they have taken care of any problem I have had. I know vehicles are used, so I know what wear and tear can do to vehicles. I just appreciate all they’ve done for my family over the years! Thank you Los Primos!

Bought a 2007 Honda Element from Rigo and Gallo. Had a very good experience. I did most of the due diligence over the phone with Gallo and drove all the way to Brentwood to seal the deal. Rigo was very reasonable. He was honest with me and gave me a good deal. I noticed that the alignment was off and he deducted the cost from my final price. It’s refreshing to work with an honest person since the stereotype of a typical used car salesperson is rather negative. They partner up with Millennium Auto Repair across the street to do their vehicle inspections and any repairs.
Update: It took them 3 months to send me the title to the car. I called them 3x throughout the three months and each time it took them over a week to respond. Very disappointed in this. They also mentioned that they would send me new license plates. 4 months later, no new plates, no pink slip. I paid cash, so this should have been a simple deal…