Serenity Nail Spa

Enjoyed my pedi and shellac manicure via Louan, he was good! Massage, super good. The inside is open and the daylight can shine in to allow you to enjoy your time outside in lovely Brentwood.

Extremely overpriced. I’ve been twice and was charged completely different totals for the same service without any explanation. Look elsewhere.

Got a pedicure she charged me $ 33, it was so basic and seemed rushed. Didn’t massage my feet or legs, I wanted a French tip with this sparkly color and she said she couldn’t do that so she just painted my whole nails in the color, and didn’t do that great of a job. When she was finished I still had dead skin on my feet:(very disappointed with the pedicure. Then I wanted gel nails which I had never gotten before, I was confused and told her a little after she started I wanted acrylic with gel on top, she said repeatedly she was annoyed with me, in a joking way but I could tell she really was, it took forever and they do look nice but it ended up being $ 86 all together. Probably won’t be back. The lady’s name was rose I think.

My wife had a terrible experience here. We arrived here with 2 other friends, wanting a pedicure all together. So we waited about 15 min, which was acceptable because we were a group and wanted to sit as a group.
3 of us were served while my wife just sat there as 3 other customers arrived, sat, and had their nails started before my wife was even offered so much as a drink.
3 of us in our party all had our nails long started before my wife and waited about 20 min before she was finished.
Her nails were done in a rush and incomplete as if that would make the problem better.
I asked for a discount because of the discrepancy in service and no apologies what so ever. We received $ 3 off. Needless to say we will never return.
Btw it was around 1:30 pm when we arrived and there were 3 customers and about 10 employees.
Go here if you want poor service and sub par nails.

Didn’t care for this place too much. Average service for an above average price. Maybe it’s the area. I come in from out of town on business and all the salons I’ve been to so far seem expensive. Anyway this place is large and although I didn’t have to wait and the technician was nice enough, I prefer a more personalized experience.

I’m extremely picky about my mani/​pedis! This place was great! Ask for Jason, he’ll take great care of you.

Got a basic manicure and it lasted 15 minutes tops! I felt like the lady was in a huge hurry. She messed up one if my nails and tried to fix it. Looks ok. Probably would try another place before I came back.

I don’t give many 5 star reviews and I don’t give 5 stars unless the experience is 5 star worthy!
I walked out of Whole Foods and thought I’d try this salon. I got a basic pedicure ($ 28). I enjoy soaking my feet in the water before the nail technician begins so I asked if I could. They allowed me to soak for longer than I had expected and it was amazing! I love hot water– and appreciated the steaming hot water and constant checks to see if I needed more hot water. It was foot bath heaven!
The massage chairs are a plus as well. They appear to be relatively new and clean! The massage I received while sitting was better than the massage I paid for at Massage Envy yesterday in Franklin… ok back to the story, ask for Tip. She took care of my feet, was very thorough, and all around amazing! I wanted to rest and enjoy a relaxing experience and she allowed me to do just that by not asking me any questions — other than those related to ways she could make my experience more enjoyable.
The foot massage was excellent! Tip was patient and gave each leg a long soothing massage. Usually I ask if I can pay extra for a longer foot massage. It wasn’t necessary because I received above and beyond in the foot massage department.
I also enjoyed the music selection and the water fountain… very therapeutic ambiance and clean salon! Really peaceful.
I highly recommend this salon. The staff were friendly and very pleasant. I will be returning– and I’m already looking forward to it!
Happy feet keep you moving to the beat… of life! ;)

Kelly still does an amazing job, HIGHLY recommend her! She told me that the (unprofessional) lady I mentioned in my previous review has been let go. Just wanted to update on that :)

Ok so I’ve been a few times now and just had my first bad experience. I don’t remember the lady’s name but stay away from the older (not old but older than the other girls and wears glasses) lady. She is not very nice at all. She treated my daughter like crap and hurt her to the point of tears. I had no idea of what was going on because I was getting a pedicure while she was getting a manicure. She cut her finger and was rough and rude. I’m pretty sure she didn’t know I was in there. She probably just saw my teenage daughter as a kid who won’t tip or complain who knows but either way she did a terrible job and was rude. Sorry for not catching her name. I didn’t know the extent of it until we left. The sweetest girl Hoai «Megan» did my pedicure and it was extremely nice and relaxing. Not sure if we will go back.

Ouch!
I just got a mani pedi with my friend. We met here based upon reviews but I wish we wouldn’t have.
Pros
Large spa with private pedi area
TVs for the guys
Bottles water
Cons
Dirty
Rude staff
They took a chunk out of my cuticle and I bled. See pic. After nicking my ring finger it bled but the manicurist didn’t stop. She actually took a chunk out of my cuticle on my middle finger! Then without asking she doused it in alcohol which stung and now my finger is swollen. My hands look one hundred times worse than before I got there.

If you want to spoil yourself, get the deluxe mani+peddie

I just moved to the area and needed to find a regular nail spot. I normally get pink and white and it’s very rare that I find someone who does it as well as Haley does at Serenity. She’s been in the business for over 20 years and knows exactly what to do and what’s best for you. She always takes her time and never pressures me into doing anything. I’ve ALWAYS been satisfied with Haley! She’s the best! ASK FOR HALEY!!! YOU WON’T REGRET IT! Also, she is quite busy with appointments a lot of the time (because she’s so great) so be sure to call ahead!

Wonderful nail spa! It’s very clean and comfortable. The Serenity Spa Pedicure is the bomb with a hot stone massage! I also had fabulous shellac manicure. I have found my favorite nail spa!

I tried this place for a gel manicure. I was very disappointed and cannot recommend. My manicure was not good, lots of rough edges and snags. Which was the first reason the gel manicure was a disappointment and did not last. I actually even went back the same day and had them fix one nail and redo because the file job was so bad. Also they use oil when applying a gel manicure. I have had many many gel manicures and it is not standard practice to use oil on the nail. In fact it is key to the success of a gel manicure to work on dry nails. I questioned their process and they swore by the oil application. Guess what? The gel started cracking and chipping the next day. I wanted to go back and ask for a redo but did not have time. Wasted $ 40!!!
I don’t think they know what they are doing when it comes to a good gel manicure.

I recently moved to Brentwood and have been looking for a new place to get my nails done. Serenity is a fairly new salon in Brentwood in the Harris Teeter strip. They opened Summer 2011. I’ve been for pedis for myself and my daughter plus pink&white fills for me and they’ve done a great job.
I was a little leery at first as it’s in a strip center, it’s one of those huge places with rows of endless pedi chairs, bubbling water fountains, glitzy chandeliers and they throw drinks (including wine) at you as soon as you walk in. Despite the over the top-​ness of it all, it’s quite organized, clean, and I’ve never had to wait more than a few minutes as a walk-​in.
They seem to be more on par with Green Hills pricing… a P/​W fill is $ 35 and a pedi is $ 28, I believe. They have the «wall of color» from which to choose your polish. They have nice, new pedi chairs that are super easy to get into, have a great massage feature and they also have 2 adorable little girl chairs shaped like bears. My 7 yr old loves them and they massage, too.
Decent magazine selection. They do take credit cards and don’t make you feel bad about paying with plastic like some salons do. I swear some places have to go home and beat their children every time a customer pays with a card. They act pained and ask «do you have cash or check?» How bad are the CC fees that they have to do this?