The customer service is excellent at this location. The ladies always remember me and my girls. The store is very clean and inviting. The only negative is that this is a smaller store and doesn’t carry everything you see in the catalog.
Fred V.
Évaluation du lieu : 1 Brentwood, CA
Closed at 8:20 on a Saturday. Clerks walking around and all the lights are on. No hours posted. Bad for meeting shoppers needs and schedule. No wonder the retailer is underperforming.
Marion u.
Évaluation du lieu : 2 Antioch, CA
I went to inquire about a price adjustment on a pair of pants. Before I could finish my question, two staff members rudely responded. I felt like I was being attacked. I returned the pants because they wouldn’t do a price adjustment. They would benefit from customer service training.
Pedro T.
Évaluation du lieu : 3 Brentwood, CA
Talbots has quality clothes at great prices. The only problem I have is customer service is poor when returning items with a receipt and tags(unworn clothes). Many unnecessary questions are asked making it an unfriendly place to shop. Great service is provided during a purchase.
Pugg Z.
Évaluation du lieu : 5 San Francisco Bay Area, CA
My mother and I always go to Talbots for holiday gifts for our god mother. The ladies that work there are amazing and take the time to get to know us and the people we shop for. If you want great customer service come to Talbots at Streets of Brentwood.