UMB Bank

Cash may be king, but I find that I don’t often need that much of it. The need to stop by the bank for a withdrawal has come up only once or twice a year for the last couple of years, and UMB has covered the simple transaction smoothly each time.
This particular branch offers both lobby and drive-​thru transaction specialists (also known as tellers, as far as I can tell), along with other banking services. The location is fairly convenient, even factoring in traffic from the Promenade. Because it has its own small lot near the main one, finding a parking spot is always easy.
Smartly dressed and polite, I’ve never had an issue with anyone here being anything less than friendly. They tend to avoid the upsell during basic transactions, focusing instead on providing what you actually have asked for. It’s a novel concept that goes a long way with me.