Ruby Tuesday

Enjoyable again, seated quickly, server was good, food was enjoyable. That’s why we stop there. Hard to find pleasant service now a days.
Bravo Ruby T.

Went here last night with my husband and kids. Service was wonderful, food came promptly and was very good. Better than other locations I’ve been to in the past.

Usually I love Ruby’s. Not the best tonight. We decided to try a coupon that was for buy one entrée get a second half off. I ordered the crab cake meal, boyfriend got salmon and mom decided to have the coconut shrimp appetizer. The waitress never asked if she wanted that first or with the meal which was fine but then when the check came she took the half off the $ 7 shrimp instead of one of the $ 13 entrees. When we asked, she gave some lame excuse that it was counted as an entrée because it wasn’t brought out first. Definitely left for an awkward end to the meal. My mother is usually a very generous tipper (22+%) even to the worst servers but not this time.

Holy crap, even for a chain restaurant this was bad. I hadn’t been to a ruby Tuesday’s in years because I’ve never been a fan of their food and I was reminded why last night.
First, the service was horrible. Took almost 10 minutes to bring me a drink. This was a sign. We order and it’s a little more than a half an hour until our food comes. If a restaurant is busy, I’m more patient but when you’re one of three tables (2 of which are already eating) I find this disturbing. When the food comes, my husbands order is wrong, and we wait another 10 minutes for them to fix it. I try these zucchini minis, that sounded sooooo good, they weren’t. The zucchini «patties» we’re so thin and they put so much other crap on the bun that you couldn’t even taste zucchini. I got a side of snap peas and they looked as if they sat under a heat lamp while they waited for the rest of the meal to be cooked.
The server was bad, but it didn’t help him that the kitchen was awful too. We did get offered free dessert, but I wanted the four cupcakes instead of the two. (I thought they were going to be smaller then they actually were, but 4 was the full price dessert $ 4.99, everyone else in our party got a full price dessert) well, they only brought me two. Too be fair, there’s was no way I could have eaten 2 more cupcakes, but that’s what I ordered.
We were out with my father in law for his birthday and he had picked this restaurant. He did say that this was unusual, that he normally gets great food with great service. But he also said that he would never go back on a Sunday night. I know I don’t plan on returning. I try not to expect too much from chain restaurants and there are some great ones out there, but this one was bad.