Pizza Hut

Worst possible customer service ever! After ordering my pizza at 7:06… around 8 a pizza that I didn’t order showed up… i called and requested that they try again to get my pizza right that I paid 25 bucks for… then around 9 my original order finally arrivered. Then I called the manager Sam and asked if she could help my poor experience become a better one by giving me a small 5 $ credit after waiting 2 hours for my food and she quite rudely said NO and inferred that my original order was only wrong because of a crust flavor that I didn’t even pay for… i used to order from there once a week… never again SAM!

Thesse is the worse Pizza Hut ever especial the young manager thats is a female tall she is sk rude and she dont care about costumer!

normally we order from this location weekly at my office. last week my order arrived more than 30 minutes after the expected arrival time (for a total of 1 hr and 38 minutes since order was placed). i complained which did nothing of course. now today i place a order online and expect it at 1:55. i attempted to use the online coupon they sent me for taking their survey but there are apparently too many limitations and i called the location to ask and she said my total before taxes did not meet the limit to use the coupon that it is online and she cant help me… ok cool thanks! not at any point did i cancel my order. when i called them 5 minutes ago asking where is my food, the man tells me the manager tried calling me back to ask me if i still wanted the order… I NEVER CANCELLED IT ANYWAYS!!! then he tries to tell me well NOW they can give me the $ 10 off and im like no cancel it. i cannot pick my lunch time hours at work! i am not sure if they have new staff or whats going on but i wont order from them again and neither will my coworkers.

I was hired as a server here a few months ago. The only good thing about working there, was getting paid minimum wage and keeping all my tips. Let’s start with the pathetic manager, her name is Erin. She expects WAY too much from her employees. She’s running a run down pizza shack like it’s a world wide delicacy. This past February I was fired. Her reasoning for firing me was because I didn’t show up for my shift, which I agree with. No call no show equals no job, but what really got me is my younger brother works there currently and she told her entire staff that I came into work the next day, and she got in my face and laughed and asked me if I really think I still have a job. That isn’t at all what had happened. First of all, I didn’t show up because I requested that particular day off because it was valentine’s day and I wanted to spend it with my boyfriend as he planned dinner at the Sears tower. Let’s see, go work a 4 hour shift in hell, or spend the day with my boyfriend. Come on. On top of all of this, she fired my brother, let him come back with the understanding of him looking for another job, he found another job. He went in to quit and she texted him late that night threatening him. If this is what we call professional, then we need some new employees running this poor excuse of a business. On top of this pathetic manager. the food sucks, the service is terrible, the cleanliness of this place is less than mediocre, and the staff… well that’s a story for another day. Don’t give this woman anymore profit. Go spend your money at a place that’s worth it, like dominos. You’ll probably have better luck not getting food poisoning from them. Have a great day. (:

Cute little restaurant and very friendly staff. I love a Pizza Hut that you can actually dine in at; you rarely see that anymore. Food came fast and was an overall good dining experience.

Tables are sticky, pizza is greasy, menus aren’t clean, and they didn’t have a spatula for out pizza and gave us a knife instead. C’mon Pizza Hut, you’re better than this.

3 months later… I’ll give the pizza Hut a try again. Nothing changes. I waited longer to pick up this time. 10 minutes after I said I would pick up. I get to the store and I still need to wait 10 more minutes. So 20 minutes total then when I said I wanted it picked ip. That it notice has changed I am so done!

Another pizza place in bridgeview that I’m surprised is still open. must be because of all the corporate money backing. never have real good pizza and never have real good service.

Ordered the big box dinner around 5:45p via the Pizza Hut App. Got the confirmation of my order with the estimated delivery time of 6:29p. Called them at 6:45 asking about my order & they didn’t even know about my order!!! The woman apologized & said it will be the next driver out. It’s now 7:35p and still no pizza. My family is starving!!!

This is the location we go to when the kids get their reading certificates from school for a free pizza. It is always clean and the service is good. It’s Pizza Hut!

Hey, it’s Pizza Hut. What else should I say. I would like some variety so next time I think I’ll see what a whole Paul’s Pizza out in Westchester is like.

So first time ordering pizza from here, also had it delivered. It was only about 5 mins after the promised time on the website. Driver was very nice and said «thank you» in regards to his tip and my business. I was very happy the pop was cold, as sometimes it won’t be. But the pizza and cheese bread was just alittle bit warmer than the pop. I don’t understand how it could have gotten that cold when in realty I am maybe 10 mins from there… will I order again probably but if it’s cold again I won’t be ordering for a third time.