Wendy’s

This location is close to work and notorious for taking a VERY long time to get through the lunch line. I made it there by 11:30a and the line formed behind me and took forever to get through. I just ordered an Asian Chicken Salad and water. This is not a place to go if you are in a hurry, expect a long wait to get through. A coworkers salad (garden salad) had wilted lettuce in it.

This place is terrible. Has been for years, no wonder the dining room is always empty.
I work and live close by and was willing to give it another shot. I was waiting for 6 or seven minutes and no one waited on me. An employee walked from behind the counter and stood at the other register, another employee came out and took her order before mine. This is not acceptable, employee or not, it would have been common courtesy to say «he was here first», but the ignorant bitch just proceeded to give her order. I walked out. Never again. Get these monkeys out of there.

I went to this Wendy’s today, October 5, 2014 around 2pm. I’m not sure of the time exactly because I never received a receipt. The fun started placing my order with a young girl who was working the register. It was quite clear she had no idea how to run the register as another employee had to help her with every order I witnessed. I ordered a #1 no cheese and a kid’s meal for my child. After waiting about 10 minutes for the food to come out, I got a burger with cheese on it and the kids meal was missing the fries and drink. An older woman who was working the other register took back the sandwich and the younger girl who took my order first accused the other employee of incorrectly taking my order and then when she was told she took the order, she accused me or ordering it with extra cheese. (I have Crohn’s disease, uh no). At that point I said, in a direct and loud manner, just give me the Burger plain, the fires and kid drink, I don’t care that all of you are fighting each other over this, just get it done. Instantly my order materialized and four people waiting in line left, one yelling «f$&k this place they can’t get anything right». Thereafter, I was delighted to find the ketchup dispensers were all empty, the garbage cans in the place were overflowing, the doors were filthy and two of the French fries in my kid’s meal were frozen solid. Forget bad management being the case here, Wendy’s should revoke the owner’s franchise. I will never go here again. A complete an utter hole. I understand Wendy’s isn’t Le Bec Fin or Morton’s, but there are minimum standards people…

Was forced to eat here as it was the only restaurant nearby to Firestone where work was being done on my car. The first thing I noticed was how slow the line was moving compared to other Wendy’s that I have been to in the past. The next complaint I have is the smell of the restaurant. I sat down in a table that dines two next to the window facing firestone so I could see when my car was done being worked on. Once I was seated I immediately noticed this rancid smell that smelled quite like a overly used rag that was mostly used to clean the table I ate from. My final complaint and the reason that I felt the need to leave this review was the dispensers for ketchup were out so I went up to where you order and asked nicely if they’d change them. The cashier said she didn’t know how. This is when she asked her manager if he could do it and he said he would get to it in a minute. Satisfied, I went back to my seat and began eating my spicy chicken sandwich while leaving my fries off to the side while i waited for the ketchup dispensers to be refilled. Next thing I know I finish my entire meal without them refilling the ketchup. After I finished I also wrote this lengthy review and they still have yet to refill the damn ketchup. Extremely dissatisfied and increased hatred for fast food chain restaurants

Sometimes you are stuck with fast food due to circumstances beyond your control, right now our family is in this situation. We have a family member who is gravely ill and we are eating a LOT of fast food in this area, I can’t remember the last time that we were able to cook a meal at home.
My sweetheart’s dad is having serious issues swallowing and is having to drink thicken liquids at this point. Our research recommends Wendy’s shakes for patients with this issue as the shakes apparently contain some ingredients that cause that cause them to melt slower.
For this reason we have been buying him lot’s of Wendy’s shakes. That is the good news. The bad news is that this is the closest Wendy’s to where he is at and the service is consistently awful.
Usually a fast food restaurant tends to put their best server on the drive-​thru. I really, really hope that this is not the case. We’ve had the same server several times and she is consistently rude. The order is wrong about half of the time, and even the change given is consistently incorrect.
I’ve approached the managers on duty more than once and gotten the impression that they consider rudeness, wrong orders and wrong change just standard fast food business practice. The next day the same employee is in the window being rude and getting orders and change wrong.
The place is run down looking from the outside. There are two drive up windows. The first one is out of service and has been for a while. That’s not a big deal. There is a sign in the window telling you to move to the next window. The sign is half falling down and faded. It’s been in that condition for a long time. It is obvious that the management hasn’t bothered to look at the outside of the building for a while. I’m honestly afraid to go inside as I don’t want to know just how bad it is.
I purposely chose to review this restaurant as it is the worst example of fast food service in this area. I also reviewed the Taco Bell down the street as they always seem to do it exactly right.
Avoid this place if you can. Every other fast food location on route 50 is better, some of them are way better. Vote with your wallet.