DSW Designer Shoe Warehouse

It breaks my heart to see the former Borders Books location but this store does a great job of using the space well. The architecture inside is typical DSW with minimal decorations, standard furnishings & finishings & a very efficient layout that promotes easy shopping. The staff are widely very perky with their famed «Next shoe lover, please.» mantra. The layout is generous thanks to the spaciousness which makes all other factors like ease of finding, navigation, taking a break by the front sunny windows, seeing where the bathroom is, etc. all much easier. The variety of items is the DSW maximum so you’ll find a large socks & accessories section.

My husband loves this store and I don’t. Every time we go to this store, he always finds a couple of pairs that fit him perfectly. I don’t. Even though the selection of shoes is quite extensive, the quality of the shoes is just not there for me. I also do not find the staff helpful — that is if you even find a sales associate, of course. Most of the time there are so few sales associates in that huge place that finding one is a challenge. The staff is either disinterested in answering questions or, possibly, not trained well enough to be able to answer.

LOVE THIS PLACE!!! The prices are really good on their designer shoes. I wish they offered more in the mens athletic shoes ie) Jordan, or better looking Nike’s
The staff is amazing! They do a really good job especially with how busy it always looks. The store is clean too. I ran a retail store, and the hardest thing to do is keep it clean, especially the bathrooms which looked great.
Met the store manager in my latest visit, nice and helpful as one should be!
A+

I have been looking for a good store for affordable (discount priced) shoes for a while now. I used to shop at Marty’s — but they went out of business — or at least most of the stores closed. I need dress shoes for work so the casual styles found many places did not help.
I found this store today when my wife wanted to shop in TJ Max which is in the same shopping center. This is a great store for shoes at affordable prices. The place is almost as big as a supermarket — aisles and aisles. The men’s shoe selection is impressive. I found a Steve Madden slip-​on discounted to $ 69.99. Got a pair in black and a pair in brown. Looks good, just a bit of decorative trim, seems to fit well. Plus I picked up two pair of boat shoes at $ 41.06 in the clearance section. Boat shoes make good slippers for around the house.
Floor service is fine. One gal asked me if I needed assistance — «no, thanks I found some shoes already». A guy saw me walking to the front with four shoe boxes and offered to put them behind the check-​out for me — «thanks». The check-​out clerk was very nice, got me signed up for the rewards program — saved me $ 10.00 off my purchase.
Absolutely recommend this store. Worth a drive. While you are in the area stop by Somerville — it’s a good restaurant town.

Summary: Good Prices, Okay Service
DSW, located in the Best Buy plaza directly across from the Commons Mall, is a good place to go to avoid the hustle and bustle of the mall, with a selection to boot! (no pun intended)
From children’s footwear all the way up to adults, chances are that they’ve got something to suit your needs (and wallet).
My only gripe comes with the sales reps, who are rather uninterested and don’t really seem to care about helping you get what you want, but then again, this may have just been a one-​off experience. Hopefully it’ll be better next time!