Sephora

This review is for the beauty bar as I scheduled a custom makeover last month at this location. I showed up five minutes early to my 2:30 appointment and checked in with a worker by the entrance. She escorted me to a seat at the beauty bar and assured me that someone would be right with me.
My makeup artist showed up 15 minutes later. As soon as she rushed in, she apologized and explained how she was running late from lunch. After a brief consultation on what look I wanted to go for, she went to fetch a few products she wanted to try on me. I waited another 10 minutes for her to come back with eye products and foundation… After applying, she went off two more times to get more items to finish my CM.
I did appreciate her answering all my questions and really taking her time to share her techniques and tips. Although I liked the quality of her work, I’ve had other CM’s done before and none have ever taken this long– I spent almost two hours total that day. I’m glad that I decided to schedule this early enough in the afternoon so I didn’t have to rush anywhere after the appointment. Don’t think I’ll be returning for another makeover here anytime soon.

Dealt with three different sales girls here today, best was the last one «Bina», a most helpful, enthusiastic sales clerk. The other two were very indifferent. I would go back because of Bina.

Love this location! Usually have what I want except they are lacking a lot of colors for ABH and it doesn’t look like they re stock often since everytime I go they are out of the same colors. Other than that, it’s easy to find brands there and staff is always there to help. One of the employees who is an expertise in skin care products helped me tremendously one day and I’ll continue to come back for that one experience.
No all staff is friendly but that’s everywhere you go.

The girls are nice and helpful here. The only complaint I have is lack of supplies, are they that busy?

Came here on my birthday for a custom makeup application (it’s free if you spend $ 50 in product and I had a gift card) and the woman who did it was Mandy. She did a great job. She took the time to explain to me each product she was using & why. She gave me a more dramatic look than I usually wear and really understood what I was going for. The staff in this store are all very friendly & helpful. Store is kept clean and is fairly easy to find what you’re looking for.

Sephora is a dangerous place. Sephora will make you spend your money and when you walk out you will be holding a bag that contains your coveted purchases. However this bag will only be the size of an old schooled brown paper lunch bag and cost about $ 150. And yet, you should go and you should buy the amazing things that people who use makeup need. I am a huge fan of tinted moisturizer and I go faithfully to Sephora for my fix.
Sometimes I drag my husband along. He used to protest, but he found a way to amuse himself by reading the names of the products. Some of his personal fave lipstick names right now are «mother pucker» «cat fight» and «backstage bambi». Hey whatever it takes so I can keep shopping.

Anyone who frequents sephora probably knows that Sephora doesn’t have a reputation of being the friendliest place to shop. Having shopped in many a Sephora, I’ve never found a location as friendly as this one. I’m a total makeup junkie, and I love to keep up on the latest products and promotions. The employees here were not only helpful, but they also emit the same kind of passion and enthusiasm for makeup that I do. In the future I would go out of my way to shop at this location.

I wish I had more money to shop here more often. thats all.

I went into Sephora yesterday in the new location in the Bridgewater Mall. Great experience!
Background: I used to always feel so cramped in their last smaller space and it was never conducive to my preferred leisurely style of shopping. So, I would usually just frequent Ulta in Watchung because it is closer to where I live. (That said, Ulta has gone down in my book over the years — IMHO: snobby sales associates, poor salon services.) I also thought Sephora sales associates were a bit on the snobby and pushy side as well — but NOT as of yesterday.
I was greeted by an absolute doll, Claire from Australia. I told her I was looking for a new eye look — something fresh that would make my eyes pop/​stand out. She graciously spent a good deal of time demonstrating eyeshadows and liners. We had pleasant conversation. She picked out some gorgeous shades from bare minerals and expertly applied them. She also showed me a new technique for lining my eyes — and yes my brown eyes truly did «pop» afterwards!
I will definitely go out of my way to return here again — I can’t speak about any of the other sales associates but if they are anything like Claire — I will certainly be a happy makeuper! :)
Only one star off — because it is truly pricier — and I’m not convinced yet that all staff are as sweet as she is… BUT, I will come back and edit in the future after more visits to this new spot in the mall.