This is the worst Sporting Goods store that I’ve ever been to. First of all, they are way under staffed, it’s a huge waiting game. With that being said, I can be as patient as a saint, but wow, it might be a requirement to have no where to be in order to get service at this place. I waited around for 45 minutes just to get some help on a pre-order… then another 30 minutes to ask a couple of simply questions on some fitness equipment they had.(By the way, DONOTBUYANY«FITNESSGEAR» products, they stories I could tell about the quality issues I had are by far the worst issues I have ever had with a product). My questions about their fitness equipment went unanswered, I don’t think the guy had much knowledge about gym equipment, etc. In addition to the 1 hour and 15 minutes that I waited about, I waited another 45 minutes to check out, most of it was to locate and gather my pre-order(which an email I received said it was ready…), then I waited in this enormous line where one staff member was herding people to 1 of 2 cash registers, and this was 2 days before Christmas… How you can be both so understaffed and have such incompetency is bewildering. And by the way, I’ve been to other Dicks Sporting Goods and I’ve been very happy with their service, the Dicks Sporting Goods in Novi is awesome.
Dave C.
Évaluation du lieu : 5 Howell, MI
I love this place! They have everyting I need when it comes to running apparel. It aint cheap… but nothing is. They only sell High Quality items… so its well worth it. I never walk out of there without buying something that I love.
Jennifer C.
Évaluation du lieu : 5 Brighton, MI
You know what? I told my kids that this was going to be the quickest dicks trip ever and I was shocked that it was even faster than j anticipated. I walked to the service desk and pulled out a deflated basket ball that needed some sort of needle pump. The man at the door was unwrapping some gloves and he said,“oh I have pump right here!” And then seconds later I was back in my car. Awesome.
Josh F.
Évaluation du lieu : 5 Clarkston, MI
Really great experience in the golf department. Went their looking for a new driver and found one in my price range. Justin in the golf pro shop set me up in the demo area and let me take plenty of swings with a few different clubs. Not only was I able to test clubs, Justin gave me some great advice and tips on my swing! Great experience overall.