The UPS Store

I never have any problems in here, always greeted by the staff. I recently had to drop off my Cable equipment because I was moving and the gentlemen took the equipment, set up the return, and gave me a receipt for my shipment. I also have dropped of my amazon returns here with no issue. They are usually not busy when I come in here, which I like –I want to get in and out.

I ordered printouts with specific size, though they gave me on promised time but wrong size was printed. Since the cost was not huge and thought not to make fuss about wrong size. I came back after 2 days with more ordered prints. I was confirmed time for pick up same day in evening. As i work as project manager and do some events for work, the printouts were important. I went back in afternoon and made sure with girl who was assigned my printouts that I will get the printouts and she promised that I can pick them at 5 pm.
At 4:55 I received an email from the store that PRINTS CAN’T BE DONE. I was shocked. Since, they were important, I called other locations to get work done but nobody accepted my order, since it was closing time. Thanks to such professionals who caused me huge loss.
On comparing, I have also experienced there shipping prices are too overpriced !!
This place surly needs better management and business ethics !!!

Been meaning to write a review for a while. This ups store is GREAT. I’ve had the print posters and flyers for me, and they were prompt and very professional and friendly. But to be honest, my most frequent interaction with them is me dropping off a return package (already boxed and with postage). They make no money from this. I also drop off USPS packages, which they accept (again, obviously no profit to them). However, even though most of my drop-​ins are no-​profit drop-​offs, they are always super NICE. Very friendly. In this day and age, that goes a long way in my book! Anyway — very good people, great location, and they definitely deserve this shout out.

Way overpriced!!! We had a piece of medical equipment to ship back. We had a shipping box and a pre-​paid label with us. They insisted we needed a different box and needed shipping peanuts or other useless things. By the time we were done shipping the item that rang us 17 bucks and change! Did I mention we had a prepaid label?
On another occasion we were in a pinch because our fax machine broke at home and we had to fax few pages of a document to another business in Virginia. $ 1 per page to fax! Unreal!

Just moved ALL my shipping business from a more convenient UPS store to Safe Ship. The prices are much better and customer service cares because the last place said «leaving them won’t hurt their feelings» because I didn’t want to pay $ 5 to print a shipping label. Buh-​bye

Had an excellent experience here recently. Was dropping off 2 prepaid packages and needed to make a photocopy of something else. An employee jumped up and held the door open for me and my 2 packages. The whole interaction was very fast and efficient and I feel like they have their stuff together. Will definitely use this in future for other mailing needs, of which I have many.

Most of my past experiences at other similar stores would have gotten about 2 stars. I had to write a review for this place because it was such a pleasant surprise and a refreshing change. The service here was prompt, warm & friendly, and efficient. I didn’t have to fill out any long-​form with my address, the recipient’s address, etc. I just told the guy at the counter where I wanted it to go, he typed it all in quickly, printed it, had me verify what he printed was correct, swiped my credit card, and I was outta there.
Very quick and easy. Thanks guys!

I hate going in to these types of places. That’s probably because I hate paying to ship things. It’s almost like pulling teeth. However, this UPS store made it pretty easy for me. I was greeted by a young gentleman who told me that he would be right with me since he was helping another customer. Moments later, he helped me ship my box and answered questions I had. You rock, UPS store.