Starbucks

The baristas and staff are welcoming and fun to talk to! The coffee is awesome as well!

Busy Saturday morning. Placed an order for a Cotton Candy Frappuccino with no whipped cream, and a tall, skinny caramel macchiato. What I got: Cotton Candy Frappuccino with whipped cream, and a skinny vanilla latte… Still like Starbucks but, I think the volume of customers exceeds what this location can efficiently manage.

This place is pure gold like its clock work. I go in and I go out with minimal time spent. They’re fast, efficient, friendly, and all about business and making it happen! I love this location.

The staff here is rude, plain and simple. I ordered a venti latte iced and the shots tasted very watered down And sorry but if I’m paying 5.50 for a coffee I don’t want it watered down
I told one of the girls that worked there and she told me it didn’t look watered down? How can you tell unless you tasted it yourself? I then asked for a refund and she said rudely I had to wait back in line. I than took the coffee and told her I won’t be back again. Luckily, there’s another one near where I work in Easton (located in target). Otherwise, I would have to travel to weymouth. They need to improve their attitudes.

well just another starbucks. I like this one the best because. I can walk to it from home, also the ice/​hot coffee comes up at the counter. no waiting for them to make all the other drinks. dont really care if there nice in here. im a little ruff around the edges myse
lf. lol

They are the best! They always have my Grande Blonde Roast ready by the time I reach the counter to pay! They suggested I get the Starbucks card, and now my frequent purchases get me free coffee once in a while! A special shout out to Chelsey, Nabil, Theresa and Kori, who always greet me with a smile and a big hello!

I can’t remember another time I’ve ever left a Starbucks store feeling annoyed, so I was pretty surprised by the experience I just had at this one!
I bought two Coffee Refill tumblers at the location near my work, and then realized that they’re not doing an espresso refill cup this year for some reason. Since I don’t think I’ve ever kept a Starbucks receipt in my life, and I planned these as Christmas gifts, I didn’t take my receipt when I left the store.
Then I realized I couldn’t use the second tumbler as a gift, because it’s for coffee only, and seriously, I don’t know anyone who goes to Starbucks for brewed coffee. I brought it to the Starbucks nearest my house over the weekend to return it, and the woman behind the counter was short, rude, and critical about it, spouting «we aren’t supposed to do this» while not making eye contact and refusing to credit my registered Starbucks card.
That might be a company policy thing, so red faced and apologetic, I backed off and waited by the bar for my drink. I asked the barista there to please fill my (refillable) water bottle for me… And she said no?!
According to her, it’s a liability for them to refill refillable bottles. Awesome. She did offer to fill a plastic cup for me, but I carry refillable bottles because I want to cut down on plastic waste, an initiative that Starbucks pushes on a national level. They sell about a million different refillable cups, including a $ 1 cup that they’re hoping people will buy to cut back on waste, but they won’t refill a refillable water bottle with water? Weird right?
These people are downright surly. Next time I’ll go somewhere else.

Just wanted a Red Eye. Ordered and then stood for 5 mins whilst everyone walked in and got their espresso based coffees and good. This happens almost every time at this place. From now on I think I’ll stick to the Braintree Starbucks. They at least are new enough to put in an effort.

I agree with Katie C. The staff makes the difference and not in a good way. This is the only Starbucks in the area and that is unfortunate. The staff are friendly but are often lost in conversation with each other. The manager isn’t much better unless you are a handsome man and then she seems happy to give her full attention. I usually get a latte but 50% of the time they burn the shot and when you are spending nearly $ 5 per drink it’s very disappointing.

I went to this Starbucks today and the workers were very unfriendly. They were not at all welcome to discussing the difference in beverages or discussing anything in that matter. They were very rushed even though there were only maybe five or six people in the store. Overall I’m very disappointed in this store. I go to starbucks very often and this one, based on its unfriendly workers was very unimpressive.

My home Starbucks Coffee Shop. Love this place, I was heart broken when I seen my favorite couch go and replaced by hard chairs. But it’s ok, the baristas are still the same so I know my coffee stays the same.

My husband loves it here. They are so good to him. Expensive pods for home, but great coffee!

Coffee is great, I have recently become a huge fan of Starbucks as I find the quality is highest and most consistent among the stores. The place has space and is kept clean but much like most others I order basic drinks and walk out. Even on Sundays I have no desire to stick around due to a staff that is not friendly to those who don’t come everyday. I know they can be friendly to the regulars, as I’ve seen it, but even when I walk in saying hi and asking how are you, being stared at with no response is rude and frustrating.
I would live to see a little customer service training here, as well as a new location in Bridgewater (preferably near the university as that is where I work!)

The staff at this location fits the unfortunate norm of bad service that has become an unaddressed issue amongst most places we shop. I am made to feel as though I am bothering the people that work here when placing an order. They will not listen to an order completely prior to making it. They will finish a conversation amongst themselves prior to addressing you. If you love spontaneity, this is the place for you… you’ll never get the same coffee twice. I cannot wait for the Brockton area to open a second location, this one has an unfair Starbucks monopoly on the city of Champions.

Pretty standard Starbucks, although the parking lot can be a nightmare in the morning. Some of the staff are super friendly and others make me wish I had gone somewhere else for coffee, but I suppose that’s pretty typical of any business these days.

Fast serivce, friendly staff, & same yummy drinks as any other starbucks

A standard Starbucks! Friendly staff, yummy drinks, warm and inviting décor.

I have a particular love-​hate relationship with this location. I love everything coffee and everything about it, but like in Amanda C.‘s post, the staff here really makes the difference, and it’s not in a great way.
First off, the parking is a total giant cluster-​you-​know-​what, but this is the only one in the area so it’s a catch-​22. Between Rt. 123 merging from two lanes to one in front of the entrance, people make their own spots as close as possible often double-​parking others to avoid walking any further than what they feel entitled to. I swear, i think some people would drive through the front door if they could get away with it.
(Seriously, if you’re going to double-​park others and then make it a point to beat me in the door after I walked a few extra steps from a legit parking spot to stand in front of me to order a frappucino with extra whipped cream and chocolate sauce, I will give you a look because let’s face it … walking some extra steps back to your car will only help you in this situation.)
The staff leaves much to be desired. I know it’s early in the morning, and I know you’re busy, but it is true that a smile goes a long way. I don’t order anything «special» and certainly nothing hard to make. A simple «good morning» will suffice and will make guests feel welcome.

Only location in Brockton/​Easton area, which is kind of a bummer if your used to Bostons one on every corner.
Same as any Starbucks goes with the coffee. My only issue is with the staff. They really aren’t very welcoming or friendly. Instead of listening to me or even asking me how my day is their chatting with one another. Who are you having a conversation with? The customer or your fellow employee? Didn’t know if she was talking to me or not.
Very clean, very fast and efficient.