Berkshire Salon and Day Spa

Best pedicure I’ve gotten in the Tulsa area in years. I live in midtown and drove out here on the recommendation of a friend. Well worth the drive. I won’t go anywhere else in the Tulsa area for my nail needs from now on! The pedicure chairs are super comfy and the décor of the entire salon is sweetly decorated and clean. Thumbs up all around!

I am so happy to have found this place! I immediately feel a sense of calm when I walk through the door. Everyone is so sweet, and they make sure their customers are taken care of with the absolute best customer service. Katie is such a sweet girl, and she did an amazing job on my highlight!

I saw Katie today for a full hilight and she did a great job. I will definitely be back to see her especially after the amazing scalp massage. The staff is very friendly and the entire facility is gorgeous! Definitely high end but with a very comfortable environment.
Thanks Katie !

Full disclosure: my best friend’s girlfriend is a massage therapist at this spa. Regardless of that I’m committed to making these reviews genuine and without bias. That being said, my wife says that she got excellent service here. She got a 90-​minute Ashiatsu massage from Carolyn Smith for only $ 45 excluding tip — a special rate because of a promotion. (It’s typically twice that.)
Ashiatsu is where the masseuse uses her body weight to provide deep tissue massage with her bare feet. A horizontal bar on the ceiling over the table helps her keep her balance. Now, my wife does not like feet so she was going out on a limb with this. I’ll let her text to me once she was done do the talking for me; she said, «that was so amazing I could kiss her.»

I received a gift certificate from this salon & spa for Christmas (a bikini wax) last year from my sister who has nothing but great things to say about her experiences there. I cannot say the same. I made my appointment on a Monday hoping for a Friday or Saturday slot, but the only time available was Thursday at 6:15 pm. I had a hard time finding the location, because it is in an office park and the sign isn’t huge, but that wasn’t really a problem, just a little annoying. I was greeted promptly and taken to the room almost immediately. My esthetician was friendly and chatted with me and I felt very comfortable. The fun stops there. Granted, this was my first experience with a bikini wax, but I did my research beforehand. I cannot begin to describe the pain. I have twins, I’m not a pansy, this was worse times 1000. She told me my hair was the perfect length and it should go quickly. 35 – 40 minutes later she was about ¼ of the way through and I was pouring sweat, shaking and miserable. Several times I asked her how far along she was, how much longer, etc. and each time she said «aaalmost done»! I’m not an idiot, I know what a brazilian bikini wax involves and I knew she wasn’t near done. The part that really gets me is that she told me repeatedly that it didn’t hurt much, it would only hurt for a minute, blah blah and when I asked her if she waxed she told me no, she had a bad experience in beauty school and never did it again!
I eventually told her I couldn’t stand anymore and I needed to leave. She seemed super relieved and basically ran out of the room. When I went to the register to pay she said she would only charge me for a bikini wax vs. a brazilian since she didn’t finish. Being that I never intended to step foot in that establishment again I asked if the rest could just be given to her as a tip. I wasn’t pleased with the service but wanted to leave as soon as possible so I could weep freely. Instead of telling me that was a 25 – 30 dollar tip they simply said «Sure». Had I realized that I would have gotten another gift certificate to give my sister.
I may just be a big weenie and it may have been a perfectly normal experience but I highly doubt it. I talked to multiple people and I just can’t imagine anyone does what I did voluntarily.
Overall I am giving 3 stars to this spa because I haven’t ever received a haircut, mani/​pedi, massage etc. The waiting room and waxing room were clean if not super relaxing, the receptionist was mostly friendly but I felt my waxer was inexperienced and allowed me to give her an almost 50% tip was tacky and unprofessional.