Panda Express

Let me just start by saying I am ONLY giving this 1 star bc I have to in order to write a review. DO NOT ORDER ONLINE! It will only allow you to place 1 order at a time at checkout. We ordered at night (well before they closed) but one of our orders got pushed into the next day due to this issue. When I called and told them about it and told them we would like to eat dinner before 10:45am the next day (which is when it was telling us the 2^nd order would be filled), the lady said, «well what do you want us to do?» Ummmmm… fill the order we already paid for so we can eat the dinner we ordered. Don’t offer a service online of you can’t control it or exceed the simple expectations you are offering. We had a receipt showing we had paid for the food. I do t understand why they it was an issue to honor that. I will be contacting the franchise and corporate due to this issue. This is completely unacceptable and horrible customer service.

I only rated this location 3 stars because more times than not, they are understaffed with lines out the door, and they are out of food. The workers usually don’t know what to do with coupons from their own receipts and one even argued with my husband about it. When they are busy, the tables stay dirty — otherwise this location stays pretty tidy. I like their food and the selection, it’s just frustrating when they’re always out of different items and you end up waiting a long time for things to be made. Oh and to-​go and online orders seem to be another thorn in the panda’s side, they are constantly backed up which backs up the regular line.
They have several ‘wok smart’ items that are supposed to be healthier options. I enjoy the String Bean Chicken. The chicken egg roll is also really good, but not so good for you.

Panda Express is one of my favorites :) the reason I gave only 3 stars is because I was incredibly disappointed to find out that the Panda’s in my area no longer carry my 2 favorite entrees :-/​those being the crispy shrimp and the mandarin chicken. I kno I’m strange that I don’t like orange chicken. I kno, I kno… I’m not the norm. I kind of like «American-​ized Asian food» lol I tried their replacement to the mandarin chicken and was underwhelmed. It seemed to be a bit dry and didn’t have much flavor unless u drowned it in the optional mandarin sauce. Totally. Underwhelmed. So, after asking why they replaced it I was told this is better quality chicken. Hmmm, I’ll took lower quality with good texture and yummy flavor, please! Lol u get my point. If the replacement isn’t good, then… Anywhoo, after being told that this area is no longer carrying my super-​fave of the crispy shrimp I chose something that was called something surf and turf. It was pretty good and I would order it again. :) as always, their fried rice was awesome. The one constant is that Panda seems to be clean, fresh, made thru out the day and of good quality. Well worth the $ 8 – 10 u will pay for a 2 entrée combo with rice or chow mein and a medium drink. –side note– their drinks r not ur average sizes. The medium is the equivalent of most fast food chains large.