Getting my loved one placed into a rehab facility was an extremely stressful process and I’m so thankful we were welcomed by Gold Crest. Throughout the stay, I knew I could leave my family member there and feel that they were safe and taken care of. Any issues or questions were addressed immediately and I can’t say thank you enough to the amazing staff and nurses. The intense and focused rehab put my mother back on her feet after her stroke allowing for her to have quality life after such a devastating event. Thank you Gold Crest! I can’t praise and recommend this place enough!
Nina G.
Évaluation du lieu : 1 Williamsbridge, Bronx, NY
Why is this place still in business … Upon arrival to meet a loved one there arriving from the hospital. When u walk in it looks very nice but don’t be deceived! The website, pictures, and video are all lies! Anywho I walked in no I’d needed just signed in on a iPad in the front and that’s it. Not very secure as I could be a mass murderer looking for my victim as I walked down the halls I smelled urine threw out the entire facility. I followed the signs to get to my loved ones room. Finally after 4 different halls I arrive. The room smelled like urine. The sheets were filthy, toilet was filthy with flys surrounding it, the sink was dirty, saw sum things on the floor I was not pleased with. Just filthy. So I’m wondering hmm where is her nurse I asked the lady at the door if the nurse was around she responded she’s here sum where what! No way .as I returned to the room the other patient starts yelling .a guy in a wheelchair rolls into the room of two women unattended glad I was there what if he had other intentions. So after 20 mins or so I asked if they were gonna feed her. The nurse responded yes we have ham and cheese sandwich what ! No way. She’s on a purée diet. How the hell does that work. So I asked for the supervisor she comes I say look at this room she says what’s wrong? Wtf no way at this point I’m ready to go ! And take my loved one with me. Then they send a janitor(male) to half ass clean the floor and room and sink then I said to the other nurse sitting down how do they offer her ham and cheese when she’s on a purée diet … Her response what we’ll did they give it to her with an attitude. I wanted to snatch get across the desk … If u love ur family or friend you’ll find a better place trust me this place isn’t it and need to be reported … Not to mention a doctor and nurse were arrested in 2013 for beating the patient google it !!! Smh health department helppppppp