White Castle

I wish there were a way to rate this location with no stars at all. I’ve had bad experiences in order accuracy once or twice here, but today takes the cake. I ordered a small sriracha shrimp, a medium classic shrimp, 2 jalapeño burgers, a tea and fries (whether or not it was all for me is irrelevant.) I drove back home & opened my bag. No fries, and medium clam strips instead of shrimp. So I pretty much overpaid for an incomplete AND incorrect order. I’m so glad the company leaves a customer satisfaction number on their receipts. I’ll be using it today, and I have nothing good to say.
Oh yes, and my tea was over-​iced.

Eh… I had heard how much I had to try a true White Castle burger. This was definitely not the location to try it. Just wasn’t that clean and lucky for me I didn’t see the grease they were using for the fries. My girlfriend saw it and got grossed out. I didn’t want to look after that. Our order took quite a bit considering there were only 3 people in line. While we were waiting, kids were sneaking in the side door stealing sodas from the fountain machine.
The food was ok, but waaaay too much ketchup. We had the burger and chicken sandwiches. The chicken was slightly under cooked. I didn’t eat all of it. They were bland as they could be. I guess my expectation were too high. The burgers were ok. And I liked their fries despite knowing how nasty the grease was.

I missed White Castle because I now live in Orlando FL. This White Castle was dirty and yucky but we were starving! We got 2 meals, the mini cheese burgers and the mini chicken sandwiches. They were ok, I has jalapeño cheese which was a bad idea it was to spicy. The chicken patty was ok, it was dry and no seasoning. It was around $ 16 for 2 meals which seemed to pricey for what you get. Over all I was unimpressed and I was sad since I had told my girlfriend how good White Castle was… Not so much! She didn’t care for it but then again I didn’t either. This place needs a good cleaning ASAP. Customer service was ok but I think everyone in NYC is always in a bad mood.

This was our go to drunchies place at all hours of the am when we were jonesing bad/​sad food. Underneath the EL it is in a sketchy desolate area but there are usually cops at the train station there. Sadly, after having recently eaten some delish burger tasting crunchy bacony ones in Jersey City I won’t waste the calories or the meat voucher on these. Hubby will though.