Lutter’s Elmbrook Automotive

These people run a good show! I have come to Lutter’s a few times for auto problems before, always on short notice, and they’ve always been able to squeeze me in. I really appreciate their flexibility, down home atmosphere, willingness to explain what’s going on, and very reasonable prices. I came here on recommendation from my boyfriend, whose parents attend the same church as the Lutter family and will continue to come back time and time again! I’ve never been so happy to go get my car worked on, haha!

Bob and Jay are detailed in their service and knowledgeable about repairs that are needed and ones that can wait. Thanks for being our go to place for our car, light truck repair…

It is always difficult to find a good knowledgeable shop that is also honest and affordable. Lutter’s is one of those rare exceptions.
Lutter’s is a family owned and run business. I came to them on a recommendation from a coworker that attends the same church that one of the mechanics attends. My coworker spoke of the excellent service and how well they explain everything to her.
I was having transmission issues, which everyone knows is expensive and never fun to deal with. I took the vehicle here for a second opinion since the repairs were going to be very expensive and I needed to know if anything else was going wrong with the vehicle to see if it was worth fixing. Lutter’s looked at the car and did an amazing job breaking down and prioritizing all of the issues my vehicle was facing, explaining how necessary each repair would be and giving me recommendations based on what they would do if it were their own car. They advised against some unnecessary repairs the first shop tried to sell me and gave some other great advice that the other shop neglected to mention.
They had the vehicle fixed in a reasonable amount of time. My wife was the one that picked up the vehicle and she was incredibly impressed how well they explained all of the issues and repairs to her. She said she has never felt so comfortable talking to a mechanic before and that they did an outstanding job explaining everything to her in terms that she could understand.
Letter’s Elmbrook Automotive is honest, affordable, and reliable with top notch customer service.