Paola’s Cleaning Service

Holidays are coming (as are the in-​laws) so I called Angelo to arrange for a deep cleaning. One word: WOW!
The ladies sent were outstanding. Friendly & professional — they arrived with all their supplies & the house was cleaned from ceiling fans to microwave to baseboards.
Will definitely be using them again!

They have been cleaning our house for over 3 years. They are always friendly and do a great job. Their pricing is competitive for regular services as well as deep cleans. What always amazes me is that they clean things I would completely forget about. Most importantly, we trust them completely to the point of giving them a key to clean when we’re not home. They are well worth your time!

I bought a Groupon for a house cleaning with this service. I never received a call back after multiple attempts. Thankfully Groupon understands how a business works and refunded my money. I’m not sure how you stay in business if you can’t have the decency to call back your clients or customers. Very disrespectful if you ask me!

I usually do not hire cleaning services because I feel like they never do a very good job. These two women who came to my house proved me wrong. What they accomplished in 1 hour was pretty fantastic. They were hard working and very thorough… cleaning spots I did not even think they would. They even stayed a little extra longer to make sure they completed everything I asked of them. They were just plain terrific. I will definitely have them back again and again.

They arrived at the exact time they said they would arrive. Were very respectful, thorough, and professional.
My house is big and was terribly dirty, it ended up costing a bit more than expected only because of the filth level and size of the house. I completely understand.
I cannot believe two people in three hour made my filthy house a home again. I want to invite all the neighbors over to see how clean this place is.
Thanks! I will for sure be using them again!

We have known Paola’s Cleaning Services for a couple of months already and have been very greatful with the work they have done for us. I had been struggling with another company because of the quality of the work. Paola’s team came to the office and cleaned everything in depth. All the way from vacuum, floor, bathrooms, office, dusting, doors and more.
I have no complain as to the services and the proffecionalism of him and his team.
Please feel free to contact Enora Financial if you have further questions or need a further reference our number 815−733−0357.

I contacted Paola’s Cleaning service because I live with two other guys and none of us really like to clean. We have a huge 3 bedroom apartment and decided to split a cleaning of the common areas (kitchen, bathroom and living areas which included the hallway and entryway.)
I received an auto-​text the day before my appointment (24 hours) reminding me of my scheduled appointment which was very helpful.
I knew we needed a deep cleaning and when I spoke to the owner Angelo, he quoted me a price and time frame. $ 100 for 2 hours of deep cleaning. I however had convinced myself that he probably didn’t realize how huge our place is and the cleaners would almost certainly go over time & budget. I however was wrong.
Two ladies showed up just before our scheduled time, my roommate showed them the rooms that needed cleaning and they began working immediately in separate rooms. They worked quickly and efficiently.
Floors: Check
Conter tops: Check
Baseboards: Check
Tub: Check
Vacuum: Check
Dusting: Check
You name it: Check, check check!
Our cleaners didn’t miss a nook or cranny and dusted, cleaned and scrubbed behind, under everything in our home. It’s amazing how well they did and even managed to complete the work in just two hours.
They brought their own cleaning supplies and used our vacuum cleaner. I’m assuming most people have them but maybe if you don’t, then mention it when you book your appointment, they may have them per request.
After the girls left, the owner Angelo sent me a message to make sure we were happy with the quality of the service (WE ARE VERY HAPPY) and let us know that if we wanted, we could set up regular service at $ 50/​week or $ 60/​biweekly and that would prevent future deep cleaning.
Five bright shining stars for Angelo and his crew. All very professional, efficient and super affordable cleaning services. I will recommend to all of my friends and clients!

I have had nothing but good experiences with this company. The ladies always arrive when they are scheduled to, and they are professional and friendly. I have had bad experiences with other cleaning companies, but this one is a keeper. Their attention to detail is great, and our house always looks amazing when they are done. We have 2 kids, so it only lasts about 24 hours, but it’s wonderful. I only with they could come 2x per week! Definitely give them a call!

06/​21/​13-​I cancelled when they were at my door because I was not expecting them. You did not notify me of the schedule. You did not confirm the day before. Two weeks ago you were scheduled at 3pm on Friday and arrived at 7pm. The girls did not ring my bell they entered while I was in my room changing. So yes, I asked them to go away. Arriving 4 hours late and walking in on me is not acceptable. Last week the girls came early and said they were driving by and could they come up. No, you can’t come up. I’m getting ready for work. You cannot come and go from my home as you please.
The cleaning was fine. The problem was scheduling.
You did not cancel services with me. Last I spoke with you, you told me you the girls were waiting while I got dressed (since you arrived early). You NEVER cancelled, you never refused me service. You behaved like an immature child and refused to answer my calls. You hung up on me. No, I don’t trust you with keys. I asked for my keys back on Monday. You have never returned my calls. Veronica arrived at my home at 8:00 pm last night unannounced. Who are you to think that you can come and go as you please? The keys were returned, but four days after I spent $ 150 to change the locks.
Angelo you were unprofessional and irresponsible. If you wanted to refuse service all you had to do was say so and return my keys immediately. I replaced you the same day. Finding someone else is easy. But dealing with your drama was a nuisance and my review stands.