Sword Heating & Cooling Inc.

We’ve used this service twice, I don’t remember when it was the first time, but the second time Doug came out he was here within 20 – 30 minutes of when I called him on a saturday around 12 noon. Very friendly, explained in detail what was wrong, what he did and why he did it. Real straight forward guy. So friendly, and also a «mom and pop» kinda company, literally him, his wife, his daughter, which i prefer to support other than some big corporate company. Our central air unit was leaking water real bad (in a condo so it’s inside and risks doing damage to our downstairs neighbors home) We even called him around 6pm cause my fiancé was paranoid about the dampness behind the filter area.(which was most likely from before the repair) He said he would be at our home in about an hour, but we called him back and said we would let it run and see what happened.
Price:
75.00 for a diagnosis, which is waved if you choose them for repair, we called another local company and it was 99.00 for the same service. he had to replace the trap, it was really clogged, he was probably here for about 40 minutes, he charged the 75.00, and we wanted to pay cash and we literally only had 74.00, which he accepted. I thought it was a fair price, as apposed to sweating profusely during this heat wave!