7th Avenue Car Service

I take no pleasure in wishing I could give zero stars to a local business but these guys are exhibit A as to why über’s accountability and quality is far superior to shops like this.
My 65 year old mother in law was watching our 3 year old while I was with my wife after she delivered our second at Methodist. I called 7^th Ave car Svc for my mother in law who knows nothing about the neighborhood. I asked if they had toddler car seats, they said yes but when they got to her the guy apparently had no idea how to install it. They ended up driving without the car seat after the driver got annoyed that she didn’t know how to do it either.
Now in fairness I understand the passenger bears some responsibility for the car seat when a car service provides one. But personally I feel that falls in the category of checking it is connected after they install it — that is what über family does. A good solution is not to pressure the passenger to have a kid ride without the seat.
When I called them to complain about this, the dispatcher assumed it was me in the car with my daughter and without hearing the full story said «well you should know how to attach it too» and hung up on me.
So bottom line is they don’t care enough to do the basics to keep kids safe in their cars, and they will be rude to you if you try to press them on an issue you have with them. Go über!

The service was cheap and the driver was timely, so I have no qualms there. However, I ordered a ride home from the airport after a red-​eye flight, and I was regaled at 5 am (against my will) with extremely intimate stories about my driver’s life — stories about his family, spousal abuse, and so forth. The driver then proceeded to share his views on members of the US military, which were unflattering, out of line, and completely uncalled for. This car service needs to retrain its fleet on how to behave when driving customers — drivers should be instructed not to share intimate family stories with customers who would rather not hear them. Further, maligning veterans is inappropriate under any circumstance. Highly unprofessional.

Great, convenient car service for those who live in Park Slope. My wife, our dog, and I went to stay at a friend’s apartment near Union Square and were taken there for $ 24, with no hassle about the large, drooling Golden Retriever we put in the backseat. They then came and picked us up 2 days later and returned us home, again for only $ 24. While the cars aren’t the highest quality, as some others have mentioned, the driver has always been friendly and talkative with us. With them having no issues about the dog, always showing up on time, and being willing to come pick us up from where they dropped us off, we will be using this service whenever we have our dog with us.

They jacked up their prices. A ride that used to cost $ 7 is now $ 9. And they have the worst cars. My boyfriend calls them «7^th ave clunkers.» I don’t want to die in a beat up crown vic.
Rip off.

I only give one star because Unilocal does not give me the option to post a review with zero stars.
I’ve had numerous bad experiences with this car service as a customer, including the time car #83 drove me to Soho via the Brooklyn Bridge and then through the Financial District and Tribeca. That same driver explained to me, during the ride, how he was from Transylvania and he was going to run for President because he was the only one who could prevent World War Three.
As a Park Slope resident, my experiences with this car service have been terrible as well. I watched a driver back into another car on my street one morning and when I stopped by to tell the manager later, he said «If it really happened, why did you wait until now?» That’s the kind of attention to customer service you want.
Moments ago, car #60 almost ran over me while I was in a crosswalk and I had the right of way. On top of that, he had the nerve to lay on his horn.
So I’d say pretty much the shittiest car service ever. There are plenty of others to choose from in the neighborhood.

Most dangerous, aggressive ancient crown vic jalopy driver I’ve encountered over 15 years in NYC.

Nothing good about this company. They were 10 minutes late after the man confirmed the correct time just before we got off the phone. When we arrived at the airport, the driver told me to call the dispatcher to pay with a credit card… which was fine, even though most of the time they do that for you. I called the dispatcher and he asked for my credit card info and then hung up on me. I called back because he didn’t tell me how much I would be charged. He said, «I said thank you.»…which he did not. I asked how much I was being charged and he yelled at me over and over again that he had everything he needed. I said I didn’t and wanted to know how much my cc would be charged. After yelling at me again he asked me, ‘how much is the charge?”, I asked him how much he charged me before hanging up… I told him the fair and he yelled at me once again. I was furious with the service. Then the driver called him to ask him how much to charge me and he yelled at the driver to have me get out of the car, he had everything he needed. I felt bad for the driver. I will never again use this car service. I only did because I got a coupon, but I had a feeling it wasn’t going to be as good as who I usually use; Arecibo in Park Slope.

They provide service from the hospital to other locations. Convenient and the driver was very nice but also very chatty. I just wanted to zone out but he keep engaging me. Not the worst thing in the world. I got to my location without any problems.

7^th Avenue Car Service is great if you live in the Park Slope Area. They have a few things that distinguish themselves:
–They operate on a zone system, based in the slope, where cars are expected to pick people up, take them somewhere, and then return to the zone, where they check back in. Most other services just call out locations for pickups and whatever car is nearest to you responds. That means that if you’re near their dispatch, they are dramatically more likely to have a car near you.
–Their cars respond to street hails less frequently. What that means for you is that you’re less likely to have the cab you called intercepted by somebody hailing it from the street. That’s often the cause of long wait times.
–They genuinely try to estimate how long it will take to pick you up. Aricebo, Elegante, and a bunch of their competitors in the area will just say «5 minutes» and then hang up, and their cab will be there in 5 – 40 minutes. If the dispatcher at 7^th Avenue says 5 minutes, it’ll probably be 5 – 10 minutes, and if it’s more, he says so.
–Their dispatch is in English, and that means most of their drivers speak pretty good English. Not that there’s anything wrong with not speaking English, unless you actually want to get where you’re going.
They’re not perfect, sometimes they flake, but they’re the best the Slope has.

The cars are a little beat up. The drivers are a collection of characters who are more than happy to share strange life stories and weird personal philosophies. But I continue to make them my first call when I need a car because they are always on time when I arrange a pick up. If I need a car that instant, the dispatcher will truthfully let me know how long I can expect to wait. And the prices are very reasonable to boot.

woah, that dispatcher is Rude — I just got told off like a school kid and been accused of playing games at 2am in the morning for their frigging car not showing up.
Folks. if tits two am in the morning and two ladies are waiting at the crossroad at night they will take the car that stands in the street as the dispatcher informed them it would be. sorry it was not from your car service, it was an honest mistake.

I recently broke my ankle and have suddenly had to use this car service a lot. Their flat rates are cheaper than a yellow cab or any of the car services based in Manhattan. For this reason I’ve been calling them to take me to and from work. Coming from Brooklyn into Manhattan, they are great and I give them 5 stars for their service. From Manhattan back to Brooklyn I give them 1 star. I missed a doctors appointment because the dispacher kept lying to me and telling me they were «around the corner» when they really weren’t even close.

This car service is great. They ALWAYS show up on time. Moreover, they call you if there are any problems or delays. The drivers are friendly and some are quite amusing. The cars are a little on the well-​loved side, but they get you where you’re going.

I’ve used this car service before but have never reviewed it. If I have to use this service it means I am near my aunt in Sunset Park.
Today after traveling from Richmond Hill by train, me and my aunt had to come to this area to pick up stuff for a belated holiday lunch tomorrow.
After that we walked here. BY that time, after traveling for a few hours, I had to use the facilities mighty quick. I asked he guy in the small office about a restroom and he directed me to the door right behind him While I was using the restroom, the car had come quickly. So I get out and the same guy who allowed me to use the restroom told me the car was outside and my aunt was waiting.
The driver immediately took off and ten minutes later we were at my aunt’s place.

Great car service! Very friendly, accurate and knowledgeable.

It might be going a little overboard to say that they are the worst car service in Brooklyn, but not by much. The cars I rode in was old, cramped and dirty and they tried to overcharge me by 20−25%. Even though I was going to Williamsburg, the driver insisted that it was really greenpoint. Eventually, I just got out and called another car service. Problem solved.

I’ve been using 7^th for nearly 20+ years, mostly for airport runs. Always reliable, decent prices.

I’ve taken this car service back from my friend’s apartment to my own on several late, cold nights where I didn’t feel like walking down several blocks to wait for the bus. I’ve had good experiences with them; they’ve always been accurate in their estimates for how long it will take the car to get there. Their drivers are friendly enough. I did get one car that smelled of stale cigarettes, and the radio was tuned to the song of someone who was confused about the location of his «bitches», but that was my worst experience. So, not that bad. In sum, reliable, pretty good service, cars that don’t seem sketchy, and the rates are very reasonable as well.

The cars are a death-​trap. The dispatcher is rude and NOT helpful at all… The drivers are really just stupid. I’ve used the service a few times, and have never had a good experience. Last time I used them, I notified the driver that I was in a hurry, and he took his sweet time before leaving, and then went straight down Flatbush. Any idiot knows not to take the main drag when rushed. Instead of listening to 1010 or perhaps ANY local station that might tell you the bridge reports, he left it on some spanish station that was just absolutely crude. (probably thinking I didn’t understand a word) Well. Thanks to that, he made the asinine decision of taking the lower level on the Manhattan bridge, which was stop and go the WHOLE way, instead of taking the upper level, which was clear sailing. By the time we got to my destination I was an HOUR LATE.

The worst thing about a car service is when they lie to you about how long it will take for the car to get here. This place told me 3 minutes. 5 minutes later the car was still not here, then I call again to be informed that the car will be here in another 5 minutes. 10 minutes go by and still no car. Called back just to find out that the car made another stop for whatever reason and the dispatcher very unpleasantly asked me whether he should dispatch another car. At that point I had enough and called Arecibo.