Horrible experience. Came here for a graduation dinner and waited 20 minutes for water, 40 for appetizers, and over an hour for food. Our appetizers didn’t arrive until we were getting ready to walk out and we didnt even get everything we ordered. Never again. I understand there’s a basketball game going on, but you cant ignore an entire section of reataurant. Update: It took ridiculously long for us to get our check.
Jon Scott L.
Évaluation du lieu : 1 Brooklyn, NY
Probably the worst service I have encountered in a while(I’m sitting here as I write this). The server has yet to come check on us, no drink refills and our appetizer was less than acceptable. Not a happy customer today. Avoid yourself the frustration and don’t go here.
Alexis M.
Évaluation du lieu : 4 Brooklyn, NY
Applebee’s at this specific location provided me and my co-worker with great ambiance, food and drinks during happy hour. We had 5 dollar drinks and half-priced appetizers that hit the spot!
Genie M.
Évaluation du lieu : 4 Brooklyn, NY
The 4 stars are for the bartender, Messiah. Went to watch the NFL playoffs. The bar was crowded but he was professional and personable for the four plus hours we were there. The boneless wings and chicken quesadilla were good. My sister ordered a medium steak that was cooked to perfection. The double fried shrimp were just fried bread crumbs. This item needs to be removed from the menu. or just call it breaded fried bread-double fried… not a hint of shrimp or they can call it fried shrimp tails… Other than that Happy Hour during the game was happy. Messiah did a great job. He deserves a bonus, because all the people at the bar were smiling.
Jana P.
Évaluation du lieu : 2 Brooklyn, NY
I’m not here to talk about the deals because come on it’s a chain restaurant we already know what we’re expected to pay. But… This is by far the DUT-TEE-EST(dirtiest) applebee’s I’ve ever been to. I only say that because of the bathroom. I walked in and then I walked out because I thought I was at a dive bar. Also, it took our waitress 15 minutes to come to our table. Granted, once she arrived she was a bit more consistent with her service and the food came out piping hot and delicious. My problem though was mainly with the hostess. It’s your job to seat us and let us know that we can indeed order from the table. Once we expressed to our waitress that we were waiting quite some time for her to come over, she seemed quite irritated and told us we could’ve ordered appetizers and drinks from the tablet on the table. A lot of attitude in the air that I wasn’t in the mood to inhale and the service needs work. I can’t lie to you though the food was good.
Giselle R.
Évaluation du lieu : 1 Mott Haven, Bronx, NY
Just came out of this place and let me just say it’s way nicer on the outside then on the inside. The bathroom was so disgusting that I just held it in instead, but what was most upsetting was the fact that our waiter christel wasn’t attentive to us but as soon as a group of other people came she was very attentive to them, I felt discriminated because I wasn’t the same race as them so I wasn’t getting the same treatment. I will not be returning to this location.
Ying W.
Évaluation du lieu : 1 Oakland Gardens, NY
Get here at 2 and get our table at 3, get all our food at 4… Very long waiting. First time and last time here.
Jasmine W.
Évaluation du lieu : 3 New York, NY
Believe it or not, steak lunch for $ 10! Not the best but edible. The drinks were pretty weak but I really don’t expect much from Applebee’s. Highly recommended for cheap eatery and good happy hour(4 to 7). The service is friendly. Overall: 2.5
Laana B.
Évaluation du lieu : 1 Brooklyn, NY
painfully slow service. just to get drinks took at least 20 minutes after ordering(and the place was empty) my chicken was undercooked. I cut into it and blood came out and the meat was raw which was amazing since the food took so long to arrive. just. plain bad. the servers are nice.
Jannu B.
Évaluation du lieu : 3 Bedford-Stuyvesant, NY
Today’s my brother 10th year birthday! It’s Applebee’s so the first thing that I thought about is, it should be great because it’s more of an family dinner restaurant. The food is amazing! I had to wait 1 hour for my food! I was getting so upset that I was going to walk right out. unfortunately, I wanted patiently. few minutes the Manager came and gave us all of our items, and apologized for the wait limit. It was really sweet of her. Food — Great ! Customer service — not so good. Time — depends on the day.
Paola H.
Évaluation du lieu : 1 Brooklyn, NY
I always come here with my family but today was just terrible, we decided we are not coming back. It took over 40 minutes to see our appetizer and first set of drinks(soda not even a mixed drink) then when we got the entrée the wrap bread was burned, my husbands burger wasn’t well done as he requested and we didn’t send it back cause we didn’t want to wait until forever to get it back. Overall terrible.
Vizzy M.
Évaluation du lieu : 1 Jamaica, NY
SERVICEISSOOOOOOOOOOOSLOWWWWWWWWWWWWWWWWWW. I really cant believe how long u gotta wait for food and drinks. Thank god the food came out hot or I really woulda been pissed. I had a mango long island ice tea. I feel no buzz. The employees are really nice. They put in work for the tip, so dont forget to tip them. Overall not a terrible experience… oh shit a fight just broke out 1 star
Tissy R.
Évaluation du lieu : 4 Brooklyn, NY
Haven’t been here in years and on A hot Day like today where i just wanted a good meal and a drink but did not feling like getting on the train why not applebees. Its weds so it was half price drinks and Appitizers being that it was after 4. I had me a nicee long island Ice T it was great not cheap on the Alcohol eaither. My BF and I got a two for 20 and our waitress was reallly cool and sweet. Deff gotta make it a weekday spot more often especiall for those $ 6 drinks lol.
Ashley W.
Évaluation du lieu : 1 Brooklyn, NY
This place is a joke! The service is ridiculously slow and the servers do not take their job seriously. The bar was out of everything… What?!,?, how could you be out of three of your signature cocktails. All the customers were complaining. It took 30 mins to get our waters… Another 10 for chips and salsa. The hostess and melted brownie were amazing I must say… I know I know a bipolar post…
Jessie A.
Évaluation du lieu : 2 Union City, NJ
Asked for the Chicken Fajita under the 2 for $ 20 menu and chicken was the least it had. Almost a tortilla with cheese only. Wait too long. Chicken tenders tasted lile pure oil. Baked potato neede to be cut with a machete. Wasted time and money.
Wanda W.
Évaluation du lieu : 5 Brooklyn, NY
Came here to celebrate the start of summer hours at work last Friday with some Berry Sangria. Lisa was the bartender on duty and she was great, she made sure the entire bar area received their food and had a great energy. Also she made a meannnnnnn Berry Sangria! Best I had from Applebee’s. It was a great time and I will definitely go back to the bar.
Scott S.
Évaluation du lieu : 1 Bedford-Stuyvesant, NY
Haha well… 40+ reviews aren’t wrong. I’m sitting here now and on average it takes one period of hockey to get a beer and maybe 45 minutes for an appetizer. The waits are very long, and it doesn’t make sense because there’s plenty of staff walking around. I do see a few tables with food but generally we’re all in the same struggle. Dare we order entrees? No… No no no. I always tip… And I don’t think it’s really reasonable at this point. I could buy a microwave and the grocery store version of the app, set it up, and eat faster than this kitchen serves food. The only reason to come is getting free food, because you certainly can argue that you shouldn’t have to pay for this.
Chunsoon L.
Évaluation du lieu : 1 Brooklyn, NY
Unbelievably slow service, even on a slow Sunday night. My four year old loves this place, so I have to come here to appease her little appetite. And I do like the food too, or at least the 1 – 2 things I can order as a vegetarian. The service is so, so slow. Four waiters just walked by in the time I’ve typed this, looking for something to do it seems? Still, I must come here for my daughter, grin and grit my teeth without her noticing. Can’t ruin her fun!
Gigi C.
Évaluation du lieu : 2 East Williamsburg, Brooklyn, NY
I love Applebee’s, I love Long Island locations better because they have superior customer service skills, unlike Brooklyn locations. I came here a year ago and had the worse service ever so I decided to never return. My daughter turned 13 today so she asked if we could drop in and due to frigid temperatures and not having a babysitter, I agreed to come here to give them a second chance. We were seated quickly, we ordered quickly and our server was ok. He wasn’t great because he never checked on us for a refill or to see how we were doing. Now the prices here are jacked up sky high. I was literally in Applebee’s 3 weeks ago, ordered the same stuff but paid more at this location $ 25 more at that. Our food came out missing sauce for the quesadilla and missing sour cream. My daughters chicken tenders didn’t come with a dipping sauce either but we were unbothered by that. We ate our food and they sang Happy Birthday to my daughter which was nice. They charged us $ 1 for the Birthday Sundae, all other Applebee’s give it for free. Clearly this location has no hospitality for their Birthday guest but it’s whatever. As we finished our food, we were given the bill and we weren’t finished. Just like any franchise or establishment we visit, we get our full course meal. We had not ordered dessert for my daughters and myself. I told our waiter who did apologize and ripped the bill up and took down our dessert orders and left. He came back 10 mins later with it and it was good. We finished and we were happy, the bill was very high compared to other locations but the service was better this time around. They also make up this menu on their own as they do sell«Jerk chicken» at this location only. I can only assume that their prices are jacked up by management and not the franchise in its location alone! Better than our first time here but I won’t be coming here again due to the prices on their menu and the changes they have on the menu unlike other Applebee’s.
Marie Annick M.
Évaluation du lieu : 1 Yonkers, NY
Just totally hate this place now. Made me sick! Literally. There was no tissue paper in any of the bathroom stalls. The waiter took long to do things… This location is so crappy. I don’t even like chain food and this made me hate it even more.