CKO Kickboxing Sheepshead Bay

I never hate on anyone but CKO Sheepshead Bay has the absolute worst customer service I’ve ever experienced!!!
I let them know back in May that I, for health reasons, am not able to attend their classes anymore. Nobody notified me that I needed to sign a cancellation form and pay an additional monthly payment in order to get out of my contract.
They have since put me on collections for the total amount plus the months I have already paid for plus some other nonsense fees!!!
My doctor provided them and the collections comp with a letter explaining that I cannot attend class.
What am I supposed to do now!!! They still won’t let me out of my contract… I feel like I’m talking to a bunch of heartless robots!!! What happened to good customer service these days???

I like this place mainly because it’s a convenient location and a fast and intense workout. The location is clean and the staff are friendly.
Reasons for my rating:
— The type of workout you get really depends on the trainer. Some focus more on the kickboxing (my preference) while others are all about squats and other stuff. I find myself avoiding certain trainer’s sessions based on my preferences.
–For some reason, all trainers seem to be obsessed with the backhand. What’s up with that?
–Some of the techniques wouldn’t really be used in a professional fight. Then again, I think it’s more about the overall workout here than real kickboxing techniques.
–The loud music helps to pump you up but sometimes it can be a tad too loud. (I get migraines, so this can affect me, but when it doesn’t, the loudness is great!)
–They have a nice selection of classes available, just wish they would add lunch time classes and have later classes on weekends. 10am and 11am classes on a weekend is just too early :)

Best place to work out and loose weight. Great trainers. They motivate u and keep pushing you… Megan and Matt are the
think I did for my body since the regular gym.

Amazing gym! Extremely friendly & helpful staff, very clean & awesome instructors. It is definitely a workout you will enjoy doing plus get excellent results. The music, atmosphere and teachers keep you motivated throughout the class & it literally flies by. I highly recommend this for anyone looking to get in shape and not dreading the workout!

Meghan greeted me by the front desk and was super nice and friendly. The place is big, air conditioned, and so clean! I work out often about 4 times a week and this class is def an amazing full body workout. The music is good and keeps you going. I just loved it and had a great experience. I will definitely be back soon for another awesome class!

Do not come here and expect not to work. I’ve taken class with Meagan and Whitney and thanked both of them for the pain after class. Very clean. Friendly staff and trainers. Don’t worry about form they just want you to work and believe me you do. There are mostly women in the class but guys do take the classes as well. Highly recommended for a serious workout.