Cobbler & Things

I recently received as a gift a watch with hand made leather strap from an online craft store. After one week, it stopped working. I took the piece into Cobbler & Things and while they could have repaired the watch for much more than was paid for it, they were very honest and up front and told me the watch itself was very inexpensive, and they wouldn’t feel right taking the money. They even took a quick look at the watch and informed us it was defective, and coached us on how to respond back to the online store and attempt to get a replacement. Great bunch of guys, and if I ever have a watch worth fixing, I know where I’m taking it.

Love him… Been going to him for over 5yrs. The work is great and done in a timely manner which is always important to me

Great place to have keys made, shoes fixed and unique jewelry purchased. The owner is accommodating and a bit of a character. Tell him what you want and he’ll do his best to deliver, and probably make you smile in the process.

The place looks a bit sketchy and you might walk past it if you’re trying to find the cobbler. You need to be buzzed inside and there is bulletproof windows that separate you and the owner.
The owner is very personable and nice. He asked me what work needed to be done and after showing him the broken zipper on my boots, he took a look at the other boot and convinced me that it didn’t require a zipper replacement in order to save me money (+1).
Shoes weren’t ready on the quoted day I picked up the shoes. He quoted morning of Day 3 (Day 1=drop off day, just for the sake of this review) but noted that it’ll probably be ready Day 2, to go ahead and check Day 2. I came in Day 3 and they weren’t ready. Came in again on Day 5 to pick up the shoes.
I noticed that he doesn’t remember the shoe orders. You receive a receipt when you drop off shoes; however, when you come to pick up, he’ll ask you what you’re picking up and what needed to be done (happened to another guy that was there as well). When I identified my boots, he said. «do you have your receipt? How much did I say it will be?» «$ 30» (1 zipper replacement= $ 25) «Oh so I guess I’ll need to add taps and shoe shine».
Hrm. so only the zipper was ready by Day 5 and I still had to wait for him to finish? (Not to mention, he didn’t remember what work needed to be done on the shoes?) The only good thing about this was that it only took 5 additional mins to complete.
The actual work was satisfactory… prices were reasonable. And the owner was very nice and you can tell he definitely understands the craft well and likes what he does. However, the misquoted time estimate (would expect a phone call or something if the original timeline wasn’t going to be met — to save myself a trip) and not knowing what work needed to be completed made the experience rather lacking.

You truly don’t find many places like this — cheap and excellent work!
Walking downtown Brooklyn I needed to find cobbler to fix my shoes. I found this place on Unilocal and decided to check it out. Yes, it’s also a pawn shop so it was slightly sketchy at first — but behind the bullet proof glass was the friendliest man ever! Michael is a skilled cobbler that gave my leather flats another life!
He loves telling stories and is a small local business owner that definitely keeps returning customers! It’s a hidden gem in downtown Brooklyn!

Brought a watch here in fear of a broken movement, but just needed a simple battery swap which Michael did quickly, at a good price. Really nice guy, told me he’s been doing this for 19 years and we chatted about the neighborhood a bit. Nice to engage with a small business owner who is still focused on his local customers.

Brought my Michael Kors watch here for a repair and he gave me excellent advice on how to obtain a replacement piece from them, and put in a temporary piece for no charge. When I returned with the necessary piece, he fixed it quickly and gave me a tip on how to keep it secure. Excellent place, wish every small business owner was like this!

The shop is run/​owned by Michael who was very knowledgeable about the pieces I brought to have repaired. He was pleasant, courteous and quick. Highly recommended his services.

It’s unfortunate to hear of another reviewer’s poor experience at this cobbler/​jewelry repair/​pawn shop, especially given that her experience seems to have been motivated by gender issues (i.e., the proprietor clearly has some machismo going on, and she just wanted her ring resized). That’s unacceptable, so that leads me to give Bond Street Jewelry & Shoe Repair four stars; otherwise, I might have given the place five. I had three pairs of shoes magically transformed, and this happened in less than 24 hours (the proprietor in fact said he could have my shoes repaired by the end of the day). He also quickly replaced my broken watch band when I went back to collect my shoes, and all of this for less that $ 60. We had an interesting conversation about communication (since I teach communication at a university), and this is perhaps also where his poor customer-​service skills were revealed. He runs a business, confronts all sorts of people (often not wanting shoes repaired, but wanting to sell something for a bit of money, etc.), he mentioned being held up at gunpoint (thus the need for the bullet-​proof glass in the place), so he’s got something of a confrontational attitude. But the work he does is fast, well done, and very well priced.

This is an amazing place! Shoes are done whenever you say you need them, quality is great, and additional you meet finally human being with great sense of humor.
This place will save your favorite shoes, watch or anything you need and enrich your day with special humor…
I use this place almost 2 years and I am always happy to go there and meet Michael.
The prices are best from the neighborhood.

Awesome customer service!!! I needed my pair of shoes to be repaired before my flight out of New York and he promised to have it completely ready in 3 hours and he completed the job in 2 hours! Shoes look completely new. I will forever use his service for any shoe work… Michael is a very nice guy!!! I highly recommend

Michael is a professional shoemaker.
Offers other services such us watch and jewelry repair, cutting keys etc.
Go to his shop for years, would definitely recommend to use his services.

I came to fix my shoes and mike did a great job! I noticed he fixes watches so I decided to bring him an old watch that was left to me by my late father he restored it for me and didn’t rip me off like others have in the past!!! He is my go to guy!!!

Great store… merchant Michael is courteous and professional. Went in to have my watch chain and necklace pendant fix. He did great work on the repairs. The shop is not too big but the service is super. I would recommend this place for your jewelry and Shoe repair needs. Planning on bringing my shoe here to get repaired next.

The proprietor of this unassuming shop has done a bang up job on my banged up (and scuffed up, disintegrating, etc.) sandals, boots, and heels. His work is efficient without compromising quality, and I find the prices to be quite reasonable. Having seen the jewelry repair work while I was waiting, should I need a watch battery replaced, this place will be my go-​to spot.

Reading the other reviews really makes me wish I had kinder things to say about my experience here. The kind reviews are actually what made me decide to take some time during my lunch break to come into this little shop a few hours ago.
I took my engagement ring here hoping to get it re-​sized (taken down). Michael took one look at my ring, slammed it down on the counter, and said «Eat more!» I laughed it off, though it was so rude that the other people in the shop reacted and came to my defense, saying that he shouldn’t talk to me that way. But he didn’t let up.
He went on and on about how he likes his women «bigger». It took me a minute to realize that he was stating his displeasure at my body (and ring) size. I said, «That’s nice, but this is my engagement ring so it’s really not about what you like. Can you re-​size it?»
Then I had to listen to him talk about how I’ll get fat and pregnant and the ring won’t fit anymore as I get more embarrassed and impatient by the second.
After being spoken down to and having my ring repeatedly picked up and slammed down, he yelled that he could put a ring guard on it, but he only had gold. He asked if I cared. My ring is silver. Of course I care. Thanks for nothing, buddy. Waste of my time.
If you want to be treated with common courtesy and have your things handled with care, don’t go here.
If you just want to have keys made and don’t mind being yelled at by a little Russian man and listening to loud conversation while being ignored or spoken down to, I don’t see why not.

A friendly, quirky man who patiently spent time replacing a broken silver chain on a vintage necklace. I subsequently brought a pair of shoes to repair. He works quickly, seems to charge reasonable prices (cash only). The shop is closed on weekends .
The shop is on a sketchy block, with customers popping in with gold rings or sterling flatware to pawn or sell. So if that bothers you, you might feel uncomfortable there. I came after reading a Unilocal review, and. being fed up with my local DeKalb Ave repair shop, that was overpriced for little (or any) jobs.

Michael is the Absolute Best. Great at his work, friendly, professional and COOL. I had a broken buckle on one of my riding boots. He went over the best options with me to get it fixed, so that they’d look the same on each boot AND be wearable. He said I’m going to buy some buckles today and ill see if I can find a pair like that, but if I cant ill have to sew the straps. Ok… either way I was fine with. Soooooo I picked up my boots the next day and they looked Brand Spanking new! I was overly Satisfied, he had changed both buckles to look the same and dyed it to match the original hardware on the boot. Micheal is great! I’d recommend him to anyone looking for great customer service and Quality work.