Express Shoe Repair

I choose 1 star because it is the lowest possible option. Here’s why:
I work down the block from this store which made it convenient to pick up and drop off shoes. Recently my partner realized her favorite pair of shoes had a scratch on the leather and wanted them repaired. I took them here, allowed the owner to talk me into preserving the bottom (because they are an older shoe and the threading had become weak) — I complied because it made sense. I went on my lunch break days later to pick up.
When I picked up the shoes (the ones I dropped off, that were well taken care of, well polished, only owning a scratch and semi worn bottoms), there was a HUGE dent in the toe of the leather. when questioned the owner continued to blame me for the dent, told me my feet were too small for the shoe causing the dent, and that with his 25 years of experience I didn’t know what I was talking about. I supposedly brought them in that way.
The dent is aesthetically worse than the scratch that was «repaired» and the shoes are now garbage.
I am highly offended by his lack of responsibility, communication skills and sheer rudeness.
If you value your belongings NEVER bring them here.