CVS Pharmacy

Went in to use Kodak Kiosk. The WiFi wasnt working so I had to work with Bluetooth. I was having difficulty and was getting frustrated. Just before stomping off in a huff, Dwayne and the young lady behind the counter (Ann?) WERE SO GREAT. Dwayne sat with me and helped me step by step. I got my pictures and will walk the extra block and come here instead of D.R. on N.5^th.

The pharmacy department here is so on top of their game. I really appreciate it. They always make sure they have my prescriptions filled quickly and on time, and they don’t hesitate to call me with any problems or questions. I’m grateful to be in such good hands. And they are friendly, to boot, not just the pharmacy staff but the store staff too. It’s nice to have one less thing to worry about it my busy life!

They generally have all the household items I need and the prices aren’t horrible, but if you’re supposed to be open at 7 why are you still closed at 730?

This review is only for the CVS Pharmacy photo center. My advice, avoid using it at all costs. By the time you get your photos they might be faded. I ordered two photos online for pickup at this location on Thursday night and got an email that they were ready Friday at 11 Am. When I stopped in at noon Friday, the photos were not ready but I was told they had a paper problem and hadn’t printed any. Mind you, I had already a similar experience at the CVS on Bleecker St in Manhattan and was given a different excuse, mechanical failure. Since my pictures were supposed to be included in a memory book that had a deadline, I was disgruntled and told them to cancel the order. Well, I canceled the order online also. Monday, I received a call telling me my photos had been printed. Not needing them anymore, but not wanting to leave them there since they were photos of people, I went back to collect tem. What a mistake. As soon as I asked for photos, the clerk panicked, told me they hadn’t printed anything that day – the dreaded paper problem again. Then, when I told her the express photo service was supposed to have been for last Friday, she calmed but was unable to find my photos. The storage area was a mess and apparently, nothing was alphabetized. I sincerely hoped the clerk was good in this life because I predicted an afterlife of learning the Dewey Decimal System for her. 3 days and 15 minutes of searching to find two photos ordered on the CVS Express Photo system. Using them twice was already two times too many.

Workers are very nice but this place is a disaster. There are always boxes and crates piles up in all of the aisles making it difficult to walk around and to reach products.

I am local to the neighborhood and am probably in the store 5 times a week. No matter what time of day or night, (or even walking my dog and passing the store) I am greeted personally and professionally by name, I’m asked how I can be helped and how my day is. I love the staff here. Even though I am there so often due to it’s proximity to my apartment, there is never a time where I am not asked if I need help and in a friendly, smiling manner. The store is always well managed and kept clean, stocked and orderly. You should be very proud of your team members there because it truly is what exemplifies excellent customer care.

I have never been in this store without being personally greeted by the staff. They are so attentive and helpful. Yesterday the store manager Maggie noticed I was having difficulty at the register. She jumped in and helped me. While assisting to other customers as well. Even though I have another drug store closer to my apt I still walk the extra few blocks to CVS knowing I will always find what I need and get amazing service!

So why give a review for a big-​box pharmacy? Well, for me, my expectation of going into a mega-​pharmacy is that they’re going to have the drug I need. After taking an awful lot of demographic data from me, the pharmacist here informed that they did not have my drug in stock. Ah, but he helpfully offered to order it for me, and it would be there by 3 p.m. the next day. When I’ll be ass-​crack deep in work, miles and miles away. The «it’s not in stock, but we can order it for you» business model did wonders for Border’s, didn’t it? A more creative solution, which he undertook under duress from me, was to see if a CVS closer to my work and see if they had my item there. No dice, he says, declaring that my desired item –a prescription toothpaste, for all you creepy stalkers out there– is an uncommon order.
OK, so walked three blocks and tried ye olde local shop, King’s Pharmacy. If chainzilla CVS doesn’t have my rare superdento paste, what chance is there that the non-​chain store will have it? Turns out, chances are damn good. I was in and out in 15 minutes.
So whatever, if you want overpriced soda and an In Touch magazine, this CVS is your hook-​up, baby. Otherwise, consider supporting the smaller fish.

It’s Dec. 18, 2013 the time is 3:45pm and for some reason every time I enter this CVS the manager asked me if I need help yet he didn’t seem sincere, it seemed as though he was more concerned with what I had in my hand as though I was a shop lifter, clearly he was mistaken. This issue must be addressed as this is very discomforting and judge mental. Thank you in advance.

Just a typcial CVS folks, nothing to look at here. The do not give cash back on weekends, fyi, but they do have an ATM which on a Saturday afternoon during Smorgasburg, the line is out the door.

Ken at the pharmacy is killing it in customer service right now. Wow.

Maria in the pharmacy is a huge help.

This CVS location is conveniently located a block away from the waterfront, so it’s a nice place to stop and grab a water bottle or two when you’re heading to the water. Especially on the weekends, when Smorgasburg and Brooklyn Flea are happening, your options can be limited to overpriced lemonade or overpriced kombucha.
However, they still don’t seem to understand that Smorgasburg & Brooklyn Flea brings in a lot more customers than CVS normally does on a weekend without those two events. Having one employee working the cashier when there are 15 people all trying to buy something to drink is not acceptable!