Hotel BPM Brooklyn

Nice (if small) room. Price gouging for the parking. Totally crappy breakfast. No it’s not a «free» breakfast – we pay for it in the nightly fee and, yes, once again price gouging, parking fee.

drove from Boston to here and got stuck in the blizzard where NYC declared a state of emergency. There was a travel ban that started and my car was buried in 2 feet of snow in the hotel parking lot. Even after all this they compensated us with nothing while staying here. We were forced to spend another $ 120 for being trapped in the blizzard. Not even a discount. During a SNOW STORM. That I repeat was declared as a state of emergency! Worst service ever! Any other hotel would not treat us like this. Oh and on top of that they asked us for a fee so they can shovel out my car.

This hotel looked trendy and posh from the outside/​lobby. In the rooms they are tiny (for an obscure Brooklyn location I would say). We waited almost 30 minutes just to check in and the DJ system they rave about was not working.
Most importantly though… THEY TRIED TO FRADULENTLY CHARGE ME FOR PARKING. Even sent my credit card company the unsigned paper work when I disputed it. I don’t think they’re worth it all, stay somewhere else.

So the manager responds to the review and when I reach out like they told me to, I got no response. This place is terrible.

I stayed here for one night. It was clean enough and the bed was comfortable, although the toilet seat was broken. I had a very important meeting to attend the next morning. I went to take a shower and no hot water. It was too late to have the problem fixed so I had to go to the meeting feeling less than prepared. I told receptionist on my way out who said she would have the manager call me. I did not hear from the manager, so I tried four times to get a hold of the manager to no avail. I finally called my booking agent, Hotwire and they tried the manager and management refused any kind of refund. I believe I should have gotten a partial refund as you expect to be able to take a shower when you’re staying at a hotel!!! For this reason, I won’t stay there again.

Absolutely TERRIBLE!!! I checked into the hotel after driving 14 hours and just dropped the luggage in the room to then head to dinner. After coming back from dinner we went to open the fridge and there was old soup and half a bottle of water sitting in there with a spoon, hair on the toilet, and black stains on the bed. I immediately grabbed my bags and went down the desk. The gentlemen at the desk said sorry I can’t refund you I can only change your room… why would I stay there? I have left 5 messages for the manager to call me over the last 2 days and every person that answers says «Anna» will call back after she is done doing whatever excuse they make. Absolutely terrible, dirty, and gross!!!

We enjoyed our four night stay here. The front desk staff and housekeeping staff are friendly and the room and hotel are clean. The hotel has an electronic dance music theme with subtle themed décor in the lobby with music. The building itself is clean, note the elevator is really slow.
We found our room to be very clean, even as I was pushing the bed around looking for something I didn’t see any dust or unfavorable stuff. The TV was great and you can listen to it through a speaker in the shower. There is a mini fridge too.
We enjoyed the shower gel and soap as they had a pleasant smell. There wasn’t much of a view, but we did enjoy that there is a subway station within a couple blocks a few friendly and clean markets close. We didn’t get a chance to try the breakfast unfortunately.
Great stay, exactly what we were looking for.

I recently stayed at this hotel for two nights. I reserved a Standard room (two xl full size beds) months ago. When I checked in the font desk receptionist asks if I booked two rooms, turns out they overbooked the hotel and the two bed rooms are booked, so they are giving me two rooms with one king size bed each. This would be great if I were rooming with a couple but i’m spending one night with my mom and toddler and second night with my husband I have no use for two rooms. I ask if the rooms are next to each other and she says they are on different floors. I definitely can’t use two rooms on different floors. I ask for one room and a discount, she gives me a credit of $ 40 would’ve been nice if I were compensated more but it’s late and I need to get some rest. Get to my room and it’s so tight, no clue how i’m going to have my makeup done in there the following day but we’ll just have to make the best of it. Realize there’s no towels in the room, had to call the front desk to ask for towels. Took 30 minutes for them to come. As i’m settling in I decide to put the tv on for my daughter. Where’s the remote? Call front desk, she says the remotes have been stolen, her husband is looking for more, they ordered some but they haven’t arrived yet. Strange, who steals a remote? Extremely annoying. Decide to take a shower, do yourself a favor, bring your own soap. The body soap smells like lemon dish washing liquid and leaves a residue on your skin. I didn’t even bother trying the shampoo. Lot’s of stains on the box spring and sheets, gross but I get it, they’re white, hard to keep clean. You can’t hang a dress in the closet, it’s like half a closet with drawers on the bottom so if you need to hang a dress you’ll have to hang it outside the closet or on the bathroom door. Parking in the area is terrible, we looked for parking for nearly an hour and ended up parking close to third avenue next to one of those nasty sex shops. The parking lot was full and parking is an extra $ 30 a night.
This hotel is only getting two stars because considering the location the room was pretty quiet. Besides the stains, the room was clean, I wore white socks and they remained white. Michele at the front desk was very friendly she came outside when I was taking pictures and held my veil, very polite and sweet, she’s a gem. The bed was very comfy and the Continental breakfast was really good and the woman in charge of that area (I didn’t get her name) was polite and cleaned the tables right away.
pros: pretty clean, breakfast, friendly staff, comfy bed
cons: small room, stained sheets, gross body soap, overbooked, cheap with linens, missing remote, strange closet, parking extra

If you’re on the fence about staying here — DON’T DO IT! There are so many hotels in New York that are in much better neighborhoods (such as Hotel Le Bleu which is in the Park Slope area of Brooklyn — it’s about the same price but it has excellent customer service and it’s in a much nicer area). I was second-​guessing this hotel when I booked but I learned a costly $ 260 lesson — I will NEVER stay at this hotel.
I reserved a room here in September but couldn’t make the trip, and I’ve never been through such a hassle trying to cancel a hotel reservation. Their employees lack adequate customer service skills and are completely incompetent at cancelling a reservation. When I called to cancel, I was told by the person answering that he couldn’t cancel my reservation but the only person who could was in the bathroom and would call me back. Two hours and still no call back. I finally called again and the person acted as if she cancelled my reservation; however they still ended up charging me for the room a few days later. I called to find out why they charged my card and they said I never cancelled, I explained my story the person acted like they would send the information to their manager and credit back my card… but, still a month later, this still hasn’t been done. If you intend to make a reservation with this hotel, be completely certain that you’ll make it there because you won’t be able to cancel your reservations and they’ll charge you regardless.

I read the reviews but still had high hopes for the place. For the most part it delivered. The lobby was a little small, but I suppose that’s to be expected in a city where space comes at a premium. The room was a decent size and it was clean. The staff was polite and the complimentary continental breakfast was okay. One letdown was that the only available elevator was so slow. Also, we had left for the day and put the notice on our door to have the room made up, but when we returned in the evening it was just as we had left it (i.e. not cleaned). I don’t know if I’d stay here again, but in a pinch it might do.

Our stay at Hotel BPM was filled with Hi’s and some Lows.
First the highs: The front desk team was very friendly. The décor was stylish and edgy. I loved the rain fall style shower and contemporary bathroom with lighted mirror. The room also had a Keurig with the coffee cups which my wife loved. Hotel complementary parking was an unexpected bonus which was great especially in Brooklyn. This is a small thing but the fact that the TV guide channels were prominently displayed in their hotel guide which was really helpful because I was trying to watch the football game that was already on. The bed was comfortable. The room was clean.
OK now for the Lows. So we had an issue with our towels and washcloths. For some reason when the housekeeping staff changed our linens they neglected to replace the washcloths & hand towels. So then we called the front desk to get them to fix it. An hour later no washcloths. After another call the person came and gave us more towels but still no washcloths. Eventually we got the wash clothes. But then the next day once again they took our washcloth and towels did not replace them! The breakfast had waffles and great pastries but nothing savory like eggs. These were blemishes on an otherwise good stay.

A little bit off the beaten path, but if you simply need a good place to crash for the night, the Hotel BPM is well worth considering. I had a good experience here after finding a deal on
. The place is clean yet a little funky (in a hip-​hop sort of way, not in a smelly way). The price was right (under $ 200 for a weekend night), I scored free street parking right outside of the building, and the bed was comfortable. I also found the staff to be really nice.
The hotel seems to be in a good location. I caught a couple cabs from here and didn’t spend more than $ 10 per trip. A ride to the Barclays Center was about 10 minutes away. It also seems close to public transportation though I didn’t go that route.
The only con was that the continental breakfast was skimpy, but at least it was free.
It may not be the best choice for the snobby crowd. Then again I don’t think Brooklyn caters to that crowd anyway!

This um. Very clean. Very good location. Convenient location. Very clean. What? Varied breakfast. And fresh continental breakfast with coffee. Friendly staff. That’s it. Thanks Siri. Post review.

Cons: No towels when we checked in and we didn’t get them till the next day even after asking for it the first night! Had to ask for an iron and ironing board too. The staff seemed to be in a daze every time I asked something which makes me wonder whether the hotel pays them well since morale seems so low. Breakfast was scarce, way less than Holiday Inn Express breakfasts.
Pros:
Close to subway though, and affordable. I was able to get rooms for $ 100/​night and the winter, the rates are better. Hotel is clean

Found this hotel on our Hotel Tonight app. We were headed for a show at Barclay’s. This was a very reasonable price and extremely clean as well. Great service! Would definitely stay again!

This hotel is simply the best. I always come in town and stay with friends but this time I took a chance. It’s off the beaten path, the staff accommodated my long, delayed travels and the room is very very clean. I honestly feel like no one rake is gauging in the hotel because it’s so quiet. What makes it so unique is that it’s located in an industrial neighborhood and it’s still serene and peaceful. Will make sure to meet the manager and say thank you for a wonderful stay. Yeaaaaaa #bedstuy

The hotel was nice, but the service was TERRIBLE ! The receptionist was very nice and helpful, the morning staff working the breakfast area NEEDS more training.

The good: Comfortable clean big bed with fluffy pillows. Location is a little sketchy, but good Spanish food around. TV had netflix (yay!). Small comfy room with just the essentials.
The bad: I read the previous reviews and I probably got the same room as that last guest, still the same scuffed up walls and banged up refrigerator and the wheel is STILL Missing from that swivel chair lol. Loud squeaky noise when using the rainfall shower, had to use the handheld shower. The square (YES SQUARE) toilet seat was SMALLER than the actual toilet (weird…). Continental breakfast included waffle, bagels and fruit. No eggs, no yogurt, Just the bare basic carbs.
Would I come back? No thanks.

For the price I paid each not I’m not impressed with the quality of this hotel. Old carpeted halls, lots of wear on the furnishings and bathroom fixtures. Got to my room and had only decaf coffee and no towels. Called down for towels and they took 45 mins to being them up. No one answered the phone when I called the front desk 6 times. No microwave and a locked fridge weren’t really helpful.
Also, they charge $ 23 a night for parking in a lot that only has 7 parking spots!
However, the people at the front desk are cool and the bed was really comfy.

Had to ask for washcloths, but got them. Wifi was wonky and got no solution from the front desk, but I figured it out. (It was a different network name) The walls were super thin. «Trendy» for trendy’s sake. Not many food options within walking distance after 8pm.
That said, we got a decent price and it’s very close to the subway. The room was clean.