Hummingbird Car Svce

They are the rudest company I have ever had to deal with. They do not listen to you. They do not tell you things up front. There are far better car services than hummingbird. Avoid avoid avoid.

This car service is pretty darn good. They arrive quickly, the drivers are sweet, and the price is inexpensive for nice looking cars.

One if the worst cab companies ever! I approached by one of their drivers looking for a fare while I was in Flatbush waiting for the bus and I thought nothing of it. Got in the car told him where I wanted to go, warned me that he only took cash, great, so does every car service in Brooklyn, that’s not news to me; asked him how much, (I usually pay up front). He tells me an out rages price for a 10 minute drive, told him that’s way too much and proceeded to haggle cause in his words «I was already in the car», ARE YOU KIDDING ME! At this point I get out of the car and he cusses under his breath. To the company: you have a class A driver; to driver: learn some damn manners. If this company was the last company on earth for cab service or transportation period, I would walk to where I needed to just to not have to take them. I’ve taken better priced cabs to Staten Island toll fare and tip! Stay way, far far away.
And as for the cleanliness of the cab I can’t say but it smelled horrible in there

Be warned that this place does NOT accept credit cards, and the dispatcher could have better listening skills. When I called and asked about whether they took cards, the dispatcher (who ignored my initial request for a price quote, but was otherwise very nice) said that they did take them. Given that yellow taxi cabs normally take credit cards, I accept that car services that take credit cards are standard these days, so I happily booked this car service.
I was unpleasantly surprised when we got to the airport and the driver said they didn’t, in fact, take them. He was kind enough to drive me to an ATM because I didn’t quite have enough to cover the $ 35 fare, but I was *running* for my flight and super stressed because the time it took to get to an ATM took out an extra 20 minutes that I hadn’t planned for. Now, I should have had more cash on me before traveling, but this was an unfortunate case of the dispatcher simply not paying attention to a simple request.
That said, the car itself was clean, the driver was polite and knew his way to the airport, but I’ll book another car service next time.

I have lived in Flatbush my whole life and have been using Hummingbird for just as long. I’ve never had a bad experience until now. I reserved a car for the airport and the driver was late! No bueno. When he finally pulls up he doesn’t help me with my bag and asked me to sit in the front. When I refused he went on to explain that he did t have a TLC License and didn’t want to get pulled over. WTF??? Completely unprofessional and unsafe! Moving on…

I’ve never bothered to use another car service, living in the East Flatbush and Flatbush neighborhoods. They’re totally easygoing, never yelling at you or anything like some services do (damn, I have low standards). This last time, I had an incredibly sweet dispatcher who was a bit more vocal than some of the others– she thanked me for using their service, wished me a safe trip and a lovely day, and then made a kissy noise in the phone as we hung up. :) The driver was sweet, too. $ 33 to JFK? Sold.

I used this car service when I wanted to drop a bunch of unwanted things off at the Good Will store downtown. The dispatcher was very nice, not like most dispatchers who cut you off and rush you off the phone. I was not satisfied with the driver. I had 10 bags and when he came to pick me up, he did not even step out of the car to help me. I asked him to pop the trunk and he told me that he had his stuff back there so I need to put my bags in the back seat. I didn’t feel comfortable sitting up front with him so I was pretty much squished in the back with the bags. When we reached the Good Will store, he didn’t help me unload the car either and I had to ask one of the employees to assist me. I will not use this car service again. I don’t expect much from taxi drivers but at least a helping hand when one person has a lot of baggage would be nice.

Prompt, reliable and fair in price.

I’ve used Hummingbird twice to get to the airport (once to JFK, then LaGuardia). Driver came on time, cars were clean, and most importantly: NO HAGGLING over the fare. I paid them what the dispatcher quoted (plus tip) and there was no push back (which I HAVE experience from other car services in the area). My ONLY issue was that the JFK driver was on the phone the entire time which is both a safety issue and not very considerate to the customer (especially at 5 AM). But that’s a minor thing. I now have a car service I can rely on. HOORAY! :)

Fast, reliable, show up when they say they will, charming drivers, nice clean cars, what more could you ask in a car service?

Pet Friendly! Ask For Jasper (Cab # 235)
Date of Service: Feb 5^th 2009
Hello All;
I signed up to be a foster parent for the Animal Care and Control –Brooklyn Center.
I had to visit the facility today and needed to bring my dog along for a meet and greet.
Called Humming Bird Cab Service cause I used them before. Told them I had a dog with me and wanted to check the rates first. They quoted me $ 16 for a 15min ride but others were higher so I booked them. The dispatcher, however, was kind enough to tell me that it was just a quote and that I should ask the driver before entering the cab should he charge higher upon seeing my dog so I did.
The driver was oh so friendly and admitted he loved pets more than he loved people and he didn’t even charge me extra for the dog. He charged me $ 14. I was so pleased that I paid him extra anyways and he was the nicest guy ever. He offered to pick me up when I was done and told me to just call him when ready.
My visit to the Center was a success and I was able to foster an adorable doggy who has been there for a while and I just felt her time was running out so I took her. Upon calling Jasper for a pickup I fully expected him to charge me extra this time because now I had 2 dogs. But he once again reminded me that he loved pets more than people and still charged me $ 14. And of course I paid him extra.
I took good care of his cab by bringing blankets for the back seat and I would advise others to do the same because he is such a nice guy.
So if you need a very genuinely friendly cab that is pet friendly give Jasper a call. He’s quite the story teller so he may tell you a story more than once. And be sure to remind him of the destination cause he can get caught up in his stories *LOL* .He’s a great guy.