IHOP

The service is horrific! I asked that country ass
host to speak to a manager several times his response was «I was busy mame» The manager never came! I get they might’ve been a lil busy but the way they handle it is so unprofessional. I got served frozen ass fruit on top of a hot waffle. Never again!

4 stars. I came here every other Sunday. It can get a little crowded and the wait can be a little annoying. I must say the manager at this location is great. He is always dressed up and interacting with the staff and customers. Always greeting and smiling — great customer service. Thanks for the good experience.

Really enjoyed my food, the wait isn’t too long, the gym upstairs is a bit annoying while you’re trying to enjoy your meal. Manager Junior is excellent! He saw his team was swapped and understaffed, he stepped in and not only bused tables but ran food, accepted orders, swept floors, etc. I will definitely return to this particular location as long as he is still managing.

Much better than expected. Went on Valentines day. They gave all the ladies roses, even though the place was packed the hostess were great and sat us quickly (think because we had a loud baby) Corey our waiter was extremely attentive to our needs considering the holiday and the food was great. We an omelette and was delicious (garden) and of course pancakes. Also got chicken and waffles. It was chicken and tender which at first surprised but then happy because it was white meat and seasoned well. Would go back. And place was clean with good music

I arrived at iHop with 3 friends and were seated in an appropriate time. A server named ‘Teddy’ explained that he would be helping us until the next server becomes available.
A friend of mine ordered a drink which Mr. Teddy did not hear what she said, he stated «what chu said?», instead of politely saying, «excuse me?»
Both of the servers were going back and forth helping our table, didn’t seem very coordinated.
Issues;
There hasn’t been a server in sight for ages.
I asked for sour cream and didn’t give it to me until after I was ½ way done with my meal.
We didn’t get water refills for the entire time we were here.
Servers seemed distant and not attentive to the table.
They didn’t ask if we wanted anything else and we had to flag the server down for the check.
Ridiculous, I think this isn’t a 5 Star Restaurant but still.

First and foremost the décor of the location is great. Instead of carpet on the floor they have hardwood floors. The lighting and its hue is set beautifully. It gives a certain ambiance to the dining experience. Unfortunately that’s where the praise ends.
Walking in the host was friendly and show me and my companion to a booth table. The waitress after a couple minutes of us being seated introduced herself. As we placed our order everything seemed fine. The only caveat was that they wasn’t serving ice coffee. The waitress said that they don’t serve ice coffee anymore, yet it was still on the menu. My companion ordered the Tropical Splasher. About 10 minutes go by and our drinks didn’t even arrive. The food came out and my Pumpkin Spice Waffles weren’t even warm. The friend chicken breast that came with it was okay. Nothing spectacular. It was seasoned well surprisingly.
A couple minutes after the food came out I caught the attention of the hostess who helped the guest adjacent to me and told her me and my companion didn’t receive our drinks yet. The waitress instead of the hostess came back with the drinks and apologized. The Tropical Island splasher my companion got barely had any ice as if it was sitting out or prepared in a rush. I had a coffee. The sugar tray that I was given was mostly empty. I also didn’t recieve any of those little cream cups that are given when you order coffee.
As me and my companion finished our meals the waitress took about 15 – 20 minutes to give us the check. My companion immediately put her card on the table. About 10 – 15 minutes passed and the waitress still didn’t come for the check but passed us twice. I getting irritated walked over to the manager at the register and told her I wanted to pay. The waitress came processed the payment and gave me the receipts to sign. I signed at the table next to the register. Took my receipt and my card payment receipt.
Me and my companion was get our belongings when the waitress hurried over to us and accused me of keeping the signed card payment receipt. I told her that it was on the other table. I felt extremely angered and disrespected by the waitress.
I do not think this location is a good one. Hopefully another time I go and there’s a different staff things may be better.

Worst Ihop I have been, first; to start, the coffee was old and taste yek and when I asked the server for fresh coffee she was like really? Attitude and rudeness.
Second my food took 30 min to come out (lol there were 2 more customers other than me) it was definitely cold, my hash brown was greasy and my red valet pancakes came with no icing. WTF…and finally the bacon seams like it’s been sitting in the kitchen for a while. I usually trust Unilocal reviews but this time I have decided to ignore it and give those guys a chance but that was a huge mistake. P. S. I love Ihop but this location needs a manager and of course better staff.

I was initially surprised how empty this IHOP on Church Ave was before I went in. After just a short while inside, I realized why it was empty. The servers are very incompetent. I asked for a replacement for a portion of my order (instead of buttermilk I wanted whole wheat pancakes). The waiter took back the food and apologized for the mistake. Waited 40 minutes and he comes back with wheat toast! Then I noticed my «T-​bone steak» did not taste like or look like beef! It was white when I bit inside! Never again will I patronize this branch.

not sure what people are expecting but this IHOP was the tits. You know how you go to Mcdonald’s here in the states and most have the hygiene aptitude of 80yr old beggar? The cashiers are rude, bathrooms stink, food is meh, napkins and random trash all over the dining area? But then you go to McDonalds after three months abroad, partially do to the fact you are a bit homesick but mostly because you want some good old fashioned fattening american food, and the cashiers are multi-​lingual, there are bus boys/​girls for practically every table, bathrooms are immaculate, food is fresh, no trash anywhere on the tables? yeah, this ihop is like that.
i’ve been to crappy ihops from austin to nyc, and don’t get me started on the horrible one off union square. this one was awesome. they said ¹⁵⁄₂₀ min wait but we were sat in less than 5 on a sunday sometime around 1130am. Our server was super nice despite some of the tables near us rushing/​ordering her around. I even screwed up my order a bit and she corrected it with a smile and was overall awesome. All the tables were clean, the food came out fast, the dining area was orderly, and there were tons of servers willing to help all the customers.
Look, this place isn’t Alinea, chef’s table, or some rando Michelin rated swanky place. Don’t be an idiot and go expecting that type of culinary expertise or service. But as IHOPs go, this place kicked all sorts of ass. One of the best i’ve been to, if not the best IHOP i’ve ever visited.

This Ihop is by far the worst I ever been to! I am a big fan of the franchise and I usually don’t complain but I have to give my honest opinion! First our server was some kid who didn’t have menu knowledge. He had to literally go into the system to check a price on an additional stack of pancakes. C’mon bro, do your HW. So I ordered the seasonal raspberry and white chocolate chip pancakes (which I had several times at my residential IHOP). When my order came back, I literally thought I got the wrong meal! It looked like the original stack with poorly chopped strawberries on top. Barely had any white chocolate chips in it. The few bacon strips I had where burnt, my hash was unevenly cooked, and my sunny side eggs were on the «partly cloudy» side (overcooked) Hahahaha! The server was rushing us like we weren’t the only ones left. Place closes at 10. it was 930. Can I digest this cheap ass meal for a second before I get kicked out? Lol I swear I didn’t want to tip… but I understand it’s a living so I wouldn’t try that. OVERALL. .never again

The restaurant was very clean and big. We were seated right away. The waiter was friendly. I had Eggs, French Toast, Bacon and Shreded Homefries. Everything was delicious. I love how there are 4 choices of syrup: old fashioned, blue berry, strawberry and butter pecan. The hot chocolate was smooth and creamy. It tasted great. I will be visiting this location again.

I was skeptical coming here because of the bad reviews but I learned not to trust all reviews. This place is in Flatbush so don’t walk in thinking its midtown Manhattan. Ihops is only a step above fast food so ppl need to stop acting snobbish.
The host, server and managers were exceptionaly kind and helpful. Service was on point. Although the girl who gave us our food was confused and did not know who ordered what or what table had the food.
The food came out room temperature but that’s what I come to expect. IHOPS and other franchise restaurants never give hot food.
The overall experience was good but I rather go to a mom & pop type place for better food.

Excellent service and it was my first time trying the French toast wow I must say no more boxed French toast … It’s so inexpensive to come here. Like we’re could we go wrong … I just wished I see more gourmet things but everything’s a A

Yummy food and I had a great server! Everything was presented as it should have been. I came during a time that it wasn’t too busy and ordered. The stuffed french toast with strawberry vanilla was yummy!

This is the second time I have eaten here since they opened. this time it was worst than the first. First They forgot the gravy for my aunties roasted turkey and the garlic bread that came with it.
I ordered water which came with a complimentary hair in it.
After we were finshing up the waiter placed the bill on the table without asking us if we would like to order dessert;
My auntie asked him nicely, «why did bring us the check without asking if we are going to order any dessert».
The waiter processed to argue with my auntie. He stated in a rather rude tone, she still could order ext. My aunite asked him «is it polite to agure and be rude to costomers
he stated «I’m not giving you attitude… And proceed to state she could still order. In a rather rude way he said «what is it u want”(actually he was being rude, but I did not want to get involved, which may have caused a seen)…
After all the mistakes he never once apologize… I guess that what we get for eating in the hood.

Went her earlier today with one of my good friends for brunch. I was satisfied with both the wait time and how big this location is. Our waitress was super nice despite being a bit forgetful at times (forgot about to bring my hash browns, forgot to mention that pancakes came with my order, and whether or not she charged us). Tried an omelette for the first time at IHOP and was very pleased with all of my food.

I’ve been to this IHOP a total of three times since it’s opening, most recently this past Wednesday… each time I go the service keeps getting worse. It was a mess as soon as I walked in, their was no hostess at the door, and it seem their was no clear list neither to put patrons names on. It was extremely busy, since everyone had the same idea to enjoy breakfast after graduation. We were seated in the back, and almost forgotten about, the waitress was very nice and admitted that they were short of staff. I respected her honesty. now back to the review.
We ordered everything at once, since it took some time to even get a waitress. When she came back with our drinks, she got everything. and I do mean everything all wrong… We had to re-​order everything again. After returning the second time with the right order. and waiting some more for our food. she comes back with our entrees. And each and everyone had COLD FOOD. My eggs were very cold, and pretty unappetizing. it seem as if they sat out for quite a while.
I don’t think I will be coming back to this IHOP, they need clear management and experience staff. No one seem to know what they are doing.

Server Marisa was friendly, but the service took way too long. They seem really disorganized

Let’s start off waiting approximately 20 min for the food to arrive to the table. Also missing some of my items that was suppose to come with my dish. But after all that I would have to say the waitress was very polite and friendly.

they just opened on church ave. C for effort i guess. our waitress didn’t seem to know much but she tried her best (as they have started working here!!) she was really nice to us though.
we were seated in the back of the restaurant and we realized all the workers who were on break were also back there lounging. (interesting). what seemed like their manager came to the back and raised her voice at all of them and said «all the servers head to the back room NOW for a meeting» this I found to be VERY unprofessional as there were customers sitting right there. she could have approached them in a nicer tone! they returned a little after to their lounge area in the seats around us. I ordered a steak omelet my food was blah. didn’t like the steak. my friend ordered chicken & that tasted better!
since they just opened I’m sure the waitresses and waiters will improve over time! (i think)