Mazgan Air Conditioning And Heating Repair

Really great company and service. I had been struggling with a heating issue for over a week, the person originally sent by the building management was not able to fix the problem after three visits, but then they sent Mark over and he was able to quickly identify the problem (bad wiring) and fix it immediately. He was very knowledgeable and actually showed up at the agreed time, so relieved to have my heating back to normal. I would not hesitate to call them in the future.

Unfortunately, my experience with this company was bad due to the fact that no one ever got back to me. I called them twice and spoke to the dispatcher who got my information both times and said that the technician will call me back. I waited for 2 days but no one called me back.

I couldn’t be more grateful to Mark for coming by on such short notice! He was great at setting expectations on what time he’d be able to come by and was very thorough in his diagnosis of our heating system once he got here. More importantly, he took the time to explain what the problem was and potential issues that may arise in the future and suggesting options, but being very honest about the ROI. Hands down, I trust Mark and his expertise without question!

I am very glad i found Mazgan. Mark was very helpful on many diffrent occasions. In the summer my central AC was broken, he came quick and worked efficiently. He also installed me a new Nest system which i now control from an app on my phone. Most recently my heat was broken, again mark came Asap, and got the job done quick. He is very friendly and honest, and quality of work is top notch, i highly reccomend using Mark.

Mark was professional and very knowledgable when it came to fixing our heating unit. I only wish that our landlord called him first because he was able to fix our issue in a timely matter compared to the first technician who attempted to fix our hearing unit. I will be contacting him again if I have an issue and will most certainly recommend him to friends

My husband and I finally decided to get rid of our 40 year old furnace that was beginning to drain our money.
We were lucky to find Mark at Mazgan Air Conditioning who treated us as we were part of the family. Our furnace was replaced within one day, just as Mark promised. The price was right and reviews were amazing as we were in process to pick the company we trust the most.
Highly recommend to anyone who is looking for honest company with people who are the pleasure to deal with. Thank you.

I have nothing but great things to say about Mark from Mezgan. We have been having trouble with our air conditioner/​heater in my daughter’s room for over 3 years. We have had other companies come out, charge us a fortune and not fix the issue. After the last time, we were charged over $ 1000 to have it fixed, yet it still sounded like a jet engine and we couldn’t use it.
Mark was a life saver for a couple of reasons.
1. He took his time to find the real source of the issue and not only found the source of the problem, but fixed it
2. He was extremely flexible, even coming by in the evening and not leaving until it was fixed
3. He talked me through everything he was doing so ensure I understood everything and there were no surprises
4. He was personable and respectful, even asking for cleaning supplies when he was done to clean up his work area
I am very grateful to have worked with Mark and strongly recommend his services. I have no doubt that if he were unable to fix our issue, he would’ve researched it, and come back with a solution.

Called these guys today after another company did a shoddy mini split install — our new system stopped blowing cold air, and the company who installed it was not returning calls.
Mazgan was very upfront, professional, and seemed by far the most competent of all the vendors we spoke to today. I contacted them periodically throughout the day with questions and they responded very quickly. They gave us an estimate and time of arrival, showed up on time, and didn’t come to any conclusions about the future problem without testing to make sure first — in the end Mazgan charged us less than the original agreed-​upon quote, and our AC is working beautifully now. They even called later to see how we were doing, to make sure all was running smoothly, and to answer any questions. So glad we found these guys. I wish I’d known about them to do the original work. Real reliable professionals, finally! So grateful!

I literally cannot thank Mark enough. He saved us from a really bad situation.
We got stuck using a really unprofessional AC guy until he finally just took our money and stopped showing up. I called Mark and he was unavailable but called his colleagues and I had someone at my house in few hours on a Sunday afternoon.
We are so grateful for Mark’s referral who is a million times better than any AC guy we used. THANK YOU SO MUCH!

I’ve had two remarkable experiences with Mazgan AC and Heating Repair. The first experience was last winter when my heater broke and I used a repair company recommended by my building developer who charged a $ 75 diagnostic fee. But the fee to repair the heater seemed very high to me so I called Mazgan. Mark was so friendly on the phone. I explained my situation to him. He looked up the cost for the part so I knew how much this other company was charging me for labor, he explained to me how to diagnose the problem so I knew it was the valve and not another problem. When I explained this to the guy who came to repair it, he was clueless and did not understand what I was trying to get him to do. He seemed like he was told to merely change the valve without knowing what the real problem was. And Mark spent time on the phone with me knowing that I was NOT going to use him because I had already paid a diagnostic fee.
I swore I would use Mazgan the next time I had a problem. This time round was the AC. He came and fixed the problem. He didn’t jump to conclusions and seemed to use intuition about the problem which worked out since our AC is working just fine. Great attitude, forthright, and really knowledgeable about HVAC because he can explain his rationale very clearly. And I recommended him to my whole building!

Mark has 5 star perfect ratings for a reason, extremely content with the man.

Mark, my regular technician, just left my apartment. I asked him to upgrade my thermostats. He installed 2 new, ultra cool thermostats that can be controlled from my phone or computer, anywhere in the world. I can’t wait to save money on my bills. Can’t wait to come home to a warm house in the winter and a cool one in the summer– without wasting gas or electric. Mark even programmed my phone with both thermostats and they are now live on my phone! This is super sophisticated. He even showed me, in detail, how to use all the features. That’s why I love Mark. It’s great to know I have the best HVAC hook-​up– now I just wish I had a mechanic hook-​up…

I had never used Unilocal before to hire someone but with the temperatures in the area of 0 and below with the wind chills and my commercial unit not working I was in a bind and had no choice. Let me tell you, mark from Mazgan was wonderful. From the initial call where he was courteous throughout the work where he was communicative to the completion of the job where he displayed his expertise and had my unit up and running he was first rate. As a plus (strange that this should not be standard but it is) I never felt like I was being taken advantage of and his rates were reasonable. I highly recommend.

Had a great experience with Mark at Mazgan.
When my heater failed, he got to my apartment within the hr, and after trouble shooting my new korean water heating system, he convinced the company it was beyond repair and got them to ship a new one for free. The new unit was different than the old, and the install became more complicated then he’d anticipated. But he stuck with it into the evening — cleaned everything up perfect and was a class act all the way.
For excellent communication, being great at what he does, and just being an all around trust-​worthy guy, Mark with his super competent assistant, is going to be my go to going forward.

Wow! Amazing super fast service!
Mike is exactly the way you would want your heat technician to look! I called two hour prior leaving home to set up an appointment for the next day. Mike said he’ll be at my place in one hour. It took him 30 min to fix the problem with my gas boiler.
A+++ service plus reasonable price!

Mark is fantastic! He made a frustrating air conditioning problem very fixable and very pleasant.

Calling an A/​C repair company is always a tedious, frustrating process. especially during a heat wave. I’d been loyally using the same A/​C company for the past eight years but when they kept me hanging ten days with a ductless unit dripping water all over my floor and woodwork, I called Mark at Mazgan.
Mark showed up an hour after I called, with a sharp assistant, and the two of them had all the heads and the condenser cleaned to shiny metal and tuned up in less than two hours. And for a very fair price.
Take it easy, ex-​A/​C company. Mazgan gets my business from now on.

Obviously our air conditioner had to break on the hottest, most humid day of the year. Mark from Mazgan Air Conditioning came to the rescue. He was awesome; thorough and professional. He quickly troubleshot and took care of the issue… on a Holiday weekend no less! 5 stars. Call them!

Our minisplit unit broke down on Sunday over labor day weekend. Mark responded to my phone call quickly and arrived to fix the unit shortly thereafter. Fast and professional. He even stayed around to make sure the unit was working properly. Highly recommend.

I had a Fujitsu mini split unit installed .The guys cleaned up after the work was done. Great service and I would recommend to others.