It was around 1130pm and I just got out of the 61 police precinct reporting the theft of my vehicle after eighteen hours of work. I had Burger King the other day, so I decided to walk into McDonald’s across the street. I saw the advertisement«Said food for this price«(no advertising). I could not wait since was freakishly hungry. In a daze I ordered the«said food«and some nuggets to go. Only did I find out later that I was over charged. I went back to the register to ask why. She replied that I needed to ask for the«said food for this price«deal. Since when are the customers responsible for that ?! I would understand if this was some kind of «friends and family«promotion. But this was no big secret and anyone can fruity read the GIGANTIC sign on the window. Hell, people can even read it backwards. I was seriously pissed off and extremely exhausted after my long day. She did not apologize, offer a refund, or anything else. My nerves were frayed and I remembered that one can not argue with stupid. Do I really need to point out I want the«said food«sales price instead of the regular price? Never in any situation did I need to specify/state«I want to pay the sales price on this item that is clearly indicated in this week’s circular instead of the full retail price that you charge everyday. «. Now imagine if everyone had to start informing the business of any deal that they see and want that deal. The fruity register should have also automatically detected the sales ! However in the end I do take the blame of not looking at my receipt/order before I paid. I just never realized that this could actually happen. I DO blame them for ZERO customer service.
Lior T.
Évaluation du lieu : 1 Gravesend, NY
The slow and the attitude ppl there is!!! Thy don’t have ppl on line and it’s still 20 min to get Service.
Robert N.
Évaluation du lieu : 1 Staten Island, NY
Went to the drive thru and right away the girl taking the drive through order at 11:45pm had an attitude! Went to pick up my order and you can tell this employee wasn’t happy to be working there. No smile and an attitude that made me turn from a good mood to a bad one. When she handed me the bags(mind u my total was over $ 43.00) I asked her for ketchup and salt and she told me it was in the bag. So I checked to make sure. Turned the bags inside out and there was no ketchup or salt in any of the bags and when I looked up to ask her for it she must of known that I was going to ask her and she sent someone else to help me. I’m so discussed at the people they hire at this place. I will bring my business across the street to Burger King where they always take your order with a smile!
Bei T.
Évaluation du lieu : 4 Brooklyn, NY
Mcdonalds isnt exactly the best place to get service. Its just a place to order your food with a side of attitude from the cashier and just leave. Here its friendly. Employees are well mannered and were patience compared to the city ones. Maybe its because they don’t experience the rush that the city McDonald workers do. Anyways, i came in around 2 to grab a small order to go. My food came out within minutes and was handed to me with a polite smile. Even though they do not display the cashiers name on the receipt i would like to give her kudos for such friendly service. Food like all mcdonalds pretty much taste the same… so yes… i am very satisfied with my meal today
Jacinda S.
Évaluation du lieu : 2 Brooklyn, NY
McDonalds food is the same wherever you go so this review is solely on the quality of service and cleanliness of the place — both of which are prettily lacking. Bottom line — the service is pretty low down ratchet ghetto. The place is never really that clean. Yuk.