Royal One Hour Photo Center

I usually support neighborhood «mom and pop» places, even when service and price are not exactly ideal — I believe in supporting local. However, as it pertains to Royal One Hour, I am definitely making an exception. Quality: poor. Prices: high. Customer service: rude. Beyond rude.
Take a look at the other reviews below and STAY AWAY!

Mr Kim, the owner, is a man of few words. I give you that. But I think it’s because he doesn’t speak English as well as he’d like. I believe that’s why he comes off as gruff. He uses few words when he responds to questions, and asks questions (sometimes delivered without niceties) to better understand.
I just printed a bunch of photos (56) at a bunch of different sizes, and even had Mr Kim help me cut one to size for framing, and he was great. Professional and efficient. When he felt like he couldn’t get everything I was asking him to do right then and there, he said I’d have to come back later so he could do it right.
I think that speaks volumes.
He’s a bog-​standard small business man who develops photos to a good standard. And the only independent of two on the street who does it.

I was a little nervous coming here given the bad reviews but honestly it was perfectly fine. The owner is certainly a little terse but not rude. Overall the shop is efficient and does a good job of developing photos. What more is really needed?

I truly wanted my first review to be a positive one, and I will need to make up for this by reviewing some of my favorite places in my hood. But this was too funny to wait.
As others have said, the owner is extremely rude. My wife needed a Canadian passport photo and unfortunately, there are not many places open on Saturday that are willing to deal the ridiculously strict photo standards in Brooklyn. Sadly, this is one of them (hopefully). After he takes the photo and snaps at us for wanting to ensure the measurements are correct (again, very strict standards and they will reject the application if only slightly off. We’d rather not miss the holidays with family.), we go to pay. Despite the fact that they do take cards, he rang the product up only long enough put the price up for us without hitting enter, then deleted the purchase, clearly to avoid there being any record. When she handed him the card, he responded with «next time, you bring cash.» Next time (ha!), you don’t involve us in your tax fraud.
After paying, my wife remembered that the photo had to be dated and signed or stamped by the photographer on the back, so she asked him, to which he responded, «you be quiet now.»
So, if you are into that kind of service for a subpar product, by all means, head to Royal One Hour? Photo. Otherwise, head to one of the other billion photo shops in this town.

I’m not often driven to yell at people, but I made an exception for this extremely rude man

Popped in here for some quick passport photos and had no issues. Had a seat, he pulled down the back drop, took some time to get a decent angle and a few minutes later I had my shots. No fuss, no muss.
There wasn’t much chit chat, but I don’t need that everywhere I go. I was happy to just do my thing for a minute while he took care of the work, which is the whole point, isn’t it?

I have never in my entire life met someone so rude, so unfriendly, as the man who runs this photo shop. I don’t even know how this place stays open, since there is never a soul inside. I wish I didn’t have to give him my money, but unfortunately, I know no other place in the area that shrinks photos for lockets. Do not go here if you can avoid it!

The developing and printing of film is fine, but never «1 hour» service. More importantly, the older guy who works here is incredibly unfriendly and unhelpful. Total Scrooge. And they make you pay everything up front. You’re much better off going to manhattan color lab on 20^th street in the City.

I really like this shop, the guy is actually really nice and very helpful, just doesn’t smile much. I get my printer ink refilled there.

The guy is a jerk. I try to be friendly to him but he’s really just mean. I don’t get it. Often the service is not an hour, but much longer. However, I use this place because I prefer it over CVS or Rite Aid.