Roy’s Sheepshead Cycle

I must support my local bike shop. Love everyone there at Roy’s. They have been taking care of us for many years. Thank you to all at Roy’s…

Been here twice, first time was for new 700c tubes. Which were very good priced and high quality. The second time I came in to get my rear wheel trued and to get my headset installed and fork cut. They did an excellent job. Strongly recommend this shop.

Been 2 times, the service is extremely friendly.
Everytime i am in, they fix exactly what needs to be fixed and for an extremely fair price!
Other shops in Brooklyn have tried to tell me a million other things were wrong with my bike and tried to get me to spend more money in the longrun.
At Roy’s I always feel like I am treated fairly.
Definitely bring your bikes here!

Roy’s is easily one the best full service bike shop in the New York City metro area and that’s saying something. I come all the way from south queens and wouldn’t think of going anywhere else to service my bike.
I always go to Keith, but they have a lot of capable mechanics, I purchased a specialized racing bike few years back from them along with the shoes and bike gear and got treated very well.
If your looking to take biking more seriously this is your one stop shop for all your bicycle and bike racing needs.

In late May or early June, I bought a cable bike lock at Roy’s. Not 4 months later, the cable broke apart from the combo lock. And I hadn’t been abusive at all to the item! I brought it in this morning, they looked at it and handed me another. They were so nice and professional about this. I guess they will ship it back to the manufacturer, but I was so pleased that they were ultra-​polite and swift about this.
I go to Roy’s on occasion, to have my bike tuned up, and they are always very nice there. It can get busy but it’s a congenial atmosphere here.

Bought my first «official» road bike here. The show room will do a combination of knocking you off your feet, making you drool, and wanting to shove all your money at one of the chill salespeople behind the counter. If that’s not enough, there’s a Cannondale show room next door, with nicer bathrooms apparently.
After you finish wiping away your drool, point at one of the shiny bikes you want to try. Bonus: they’re really cool about letting you test ride the bikes.
I got lucky, nabbing a Liv Avail at the season’s end for a gr8 deal. You get a free pedals, bottle & cage, and fitting with every bike you buy. Boris helped me and my boyfriend a bunch and answered all of our questions with refreshing honesty. At the end of the day, they’ll give you a number and they’ll stick to that number. No extra fees, trickery, nothing. Can I say wow?
Tip: Do some research on their website before visiting, as it’s organized very neatly and will give you a good idea of what they’re selling!
Will return to shove more cash at them.

I came in hoping to leave with a bike and I did. I was interested in getting a fixed gear, but one of the men helping me convinced me that that was something dumb to do for my biking needs. he explained to me everything very well and I ended up walking out with an 3 gear 8 speed bike and doing 10 miles right after. I’m very happy.
And one year free service guarantee? yay! :)

This place is awesome, excellent service and selection, the owners a perfectionist and that’s why the store is as successful as it is. First time buying a high end bike and am new as the sport but I must say I was treated very well by the owner and the staff and they hook me up with a better seat and a attachment pump, I would def go back, the service won’t get any better than this place and as a fellow business owner I know how important service is to customers.

I had no idea what kind of bike I wanted to get when I walked in. Boris took care of me immediately and assisted me in finding the perfect bike. He was very professional and very knowledgeable. The staff at Roy’s setup my bike in no time and I was able to ride it home. The prices and services offered are unbeatable. I just want to thank Boris for his above and beyond service and the friendly staff at Roy’s. I love the bike and will be returning soon for all my bike needs. I highly recommend Boris and Roy’s bike shop!

I bought my second high end bike, a carbon-​frame Cannondale, last week at Roy’s, and, as in the past, I had great experience and I strongly recommend Roy’s Cycle to cyclists at all skill level. Boris, the sales manager, is fantastic. He is very knowledgeable and was very helpful in my selection of the right bike and worked with me hard on the price since I liked the bike that was above my budget. Boris let me test many different bikes to get a good feel, and unlike with some other bike shops in the area, I did not feel any sales pressure or up-​selling.
The other great thing about Roy’s Cycle is their after-​sale technical service. I had an issue with my suspension fork on the new bike. I spoke with Gerald, the head of the bike service. I was very impressed with his technical expertise and he was extremely patient and humble explaining, with great clarity, all the technical nuances with my fork. After a few days of testing the bike the issue continued. Given that it was a new bike and under the warranty, Gerald suggested to put in a brand new fork which he did quickly when I was waiting in the shop, at no additional cost to me. They really want you to be happy with your purchase.
I am very pleased with the overall experience at Roy’s Cycle both during the purchase and after-​sale service, and I will definitely be coming back to them for my future biking equipment needs. Many thanks to Boris and Gerald!

Great selection of bikes and excellent service. One year service guarantee and the best prices. The spot to go to when in need of repair, check-​up, wash, or tune up. Great staff and location. Will continue to get my business.

If you are in the market for a bike, look no further and come to Roy’s. I’ve shopped around and this place seemed to have the most selection with different price points for every customer. Everyone was very nice from the sales people to the technicians. I worked with Sergie when I was just shopping around. I came back another day to purchase a bike and worked with Boris. They didn’t have the bike that I was interested in, but Boris ordered the newest 2016 model for me. He was honest and easy to work with. If you are looking for a new ride, go to Roy’s and look for Boris. I will be back soon for another bike.

Roy’s was recommended to me because of their huge bike selection and reasonable prices. I went last week to check them out and had already decided that even if they had a bike I wanted, if the customer service sucked, I was walking right out! But luckily this was NOT the case! Came in, Keith helped me right away. I told him the type of bike I needed and he showed a few selections within my price range, explained everything I needed to know about the bike, was patient during my indecisiveness, and in the end, I got a bike I am thrilled with! (Specialized Sirrus Sport). They threw in a kick stand, water holder and water bottle for free! You can also test ride the bike before purchase. I didn’t feel pressured, hustled or anything while choosing the best bike for me, would definitely recommend the place.

This place was one of the most efficient bike shops I’ve ever been to. We came here in a crunch as we were biking from Willyburg to Coney Island and one of our tires popped. We were two blocks away (thank gosh, cause I’m not sure where the nearest shop is to Coney Island). Aside from the 30 minute wait, these guys were quick. It was a Saturday afternoon and they had at least 5 – 7 mechanics working quickly on everybody’s bikes. And all it all it came out to be ~$ 15 for the replacement tube. We were pleased.

Defiantly the best bike shop around. I got my bike there yesterday and don’t regret it one bit. My bike originally costed $ 520 but after talking to the worker there he let it go for $ 480 because that is all I had on me. I defiantly appreciated them doing that. I also got a chain for $ 40 today which is like impossible to break through. I also had a problem where the tire deflated for some reason and they fixed it for free without a problem. The workers understood the situation and were glad to help. He showed me that something sharp and metal penetrated the tire. It only took the employee around 2 – 3 minutes to fix the problem and I kept on riding. Highly recommend checking this place out with summer around the corner :)

This is my second bike purchased from Roys. The 1^st was a basic cruiser that got destroyed by hurricane sandy. This a more advanced hybrid with a ton of bells and whistles. Roy’s did a great job both times providing knowledge and experience to this novice.
After a day of riding my new bike I realized that the gears were a little to tall for my liking roys changed the gear set out in 15 minutes retuned it and I was on my way no charge no problem, this was on a damp Saturday morning at opening. Even at that by 1030 the place was rocking so im glad I got there early. Note if your going to this busy busy shop and need tons of advice and help like I do, always do go off hours if possible They get swamped on weekends.
I don’t have any experience with other shops but this one does such a good job for me I have no need to look else where
good staff, knowledgeable and courteous
fast reliable service
great selection of almost everything from parts to bikes to apparel
Im a fan

They have a vast selection of bikes and accessories, but I only used their repair shop for routine tune ups a couple of times, and I think they did a 5 star service. I recommend them!

Got my road bike here tarmac elite. Help again from Borris, great prices and service. Best shop in Brooklyn. Highly recommend.

Excellent customer service! They do everything here including layaway! That came in handy after Hurricane Sandy and the damage done to my bikes, and also having to replace my Thule 4 bike swing out rack for my truck. That helped me a lot.
I recommend everyone to go there for their biking needs.

Never purchased a bike here, although I have been tempted as the selection is incredible. I’m more of a second-​hand /​vintage bike kind of guy since I’m not about performance but about commuting and getting around Brooklyn.
I have been a customer of Roy’s since I was 12 years old, so 14 years now. The repair center is top notch, pricing is fair and some of the guys really go WAY beyond the extra mile. In my case this has to do with finding parts for discontinued bicycles and older models. Yes, I wait a little bit but they get the job done on the repairs that I can’t get done myself.
Only issue is that a few times when I installed a cargo rack here, twice on different occassions the thing slipped right off about 5 minutes from the shop and they tried to charge me for coming back and getting it repaired again. That was kind of lame.