Soween by Ngone Sow

The onwer an ladies that works there are very very rude an very unprofessional , the onwer talks about all her customers she is a very rude person would not recommend this place to know one

I truly wish I could give 0 stars for this salon. Please do not misunderstand… There are two top notch stylists in this salon, however the owner’s attitude, inconsistent pricing system and wait times are hurting their reputation. I have come to Soween for almost two years (on and off) for my box braids. Each time I arrive, they remember me, remember the style I like, however the price is NEVER consistent, which I find disappointing considering my braids are always the same length and size. I recently decided to give them yet another chance. I arrived at 10:15AM. The salon opens at 10AM. 5 girls were already in seats with stylists so I would have to wait (completely understandable). What I did not appreciate was repeatedly being told that it would be an hour or so, when no one was available until 3PM. Yes, I waited 5 hours. I don’t allow many ppl to style my hair, so I ADORE the two stylists I am always paired with, however they need set pricing, they should give out cash receipts, and should be honest with customers about estimated wait times. In addition, I have heard the owner speak poorly about customers (in English) after they have left her salon. Makes me wonder how she speaks about me after I leave.

Soween did an amazing job on my hair which was one that I made up and did not have a picture for. The braid job beneath is very well done as the front closure. I got in early and had to wait as all chairs were filled. There is a lack of order but not worse than any place.

Been coming here off and on over 15 years AND they STILL DON’T have any type of order. This is a business where appointments are needed and need to be kept! If you tell people to come in, at least have a book for customers to sign in. REMEMBER, THE CUSTOMER IS ALWAYS RIGHT!

I have been going to Soween’s for well over 15 years. Yes at times she may be a bit harsh but she is an excellent stylist! It’s a reason why it’s first come first serve for years it was appointment but sorry we know how some people are with time and keeping appointments so they changed it. They are like a family to me I have never gotten a style that I didn’t like or that didn’t look like the picture. It’s a reason why they are always packed and why Nogone wins awards has star clients, her own line of hair modeled and worn by R&B artist Brandy and stays in every black hair magazine!

If I could give this place 0 stars I would most definitely do so. The owner is extremely rude and confrontational. I came in on a Friday an requested a hair style and asked the price an whether it included hair. She told me $ 100 and that it included hair. I came back Saturday morning to get it done and I was told that I had to purchase hair and that the style would cost $ 125 plus the cost of the hair.

I don’t like to hurt a salon’s reputation but I really have to tell you what I’ve been through. This salon deserves a negative star rating. First of all, they work on a first-​come, first-​serve basis. The system can possibly work but if this salon specializes in intricate braiding and twisting styles, they take about three hours or more to do. In that case, they need to set up an appointment system. So i get there along with six other ladies at ten o clock. Because I was there at ten but someone got there at nine fifty-​nine, she got her hair done first. So, i waited till twelve thirty. The second girl got there before me as well and she was getting the Senegalese twists too. So again, i waited. And waited. Waited. Waited. Went home and got a snack. Waited. Waited. Went to a deli and got a delicious roll sandwich. And waited. Hubby and son came to visit me. Hubby feels bad that i’ve been waiting so long. Oh, let me tell you the time: it was seven thirty. And waited some more. In between, i met some nice customers. Many of them had said, if they were me, they would’ve left. And really, i should’ve. At least this review would’ve been a bit nicer. But no, its gonna get worse. It was eight o clock and the young woman that was getting the Senegalese twists was officially finish. I was beyond aggravated but i just wanted my hair done because i was going away on vacation. So the owner now says,” don’t worry, three stylists will twist your hair so it can be done faster.” Hell to f***ing no. I didn’t want my hair looking crazy.
So i decided to get the style that i had before (check out my Sol photo, Tweg is the bomb) and in my heart, i felt it was a disaster waiting to happen. First, she rips through my hair with the freaking blow dryer like she was raking leaves. It hurt like hell and i told her to be gentle. She kept saying my hair was thick and nappy. Thanks for the compliment. Strike two was the braiding. She was doing it very tight. I told her i have a sensitive scalp. She said she wasn’t braiding my hair tight and it doesn’t look tight. How in the world you are gonna tell me that it doesn’t look and feel tight? Marinate on that thought, Unilocalers.
She then begins the braiding session again and it doesn’t get better. By this time, i am completely fed up. My hair was being pulled so much, you can see my scalp pulling back as well. I told her to take it out so i can go home. The owner and the stylist started speaking in their language.
So the owner knocks off twenty bucks and give me some free bottle of some no name s”**t. They keep telling me to stay and even though, i should’ve left, i waited over seven hrs to get my hair done and i knew the shit wasn’t gonna look right but i just wanted it done.
Long story short, she did it lazily and like i said, it was freaking ugly. I paid, left no tip and walked home pissed off. My hair was so dry, she didn’t put any oils or moisturizer in my hair and it was also lopsided. I actually had to fixed it to make it look half way decent but it really looked two weeks old.
So i came to the conclusion, i will never step foot in this salon again. If you go, go at your own risk.

Went there for a simple style. Called the day before and I was told to cone at 10 by owner. She wasnt there when i got there abd when she finally showed up 2 hours later, she began braiding the hair of a customer who came way after me and another client. One of the other girls eventually began to braid my hair an hour later. Showed ther he picture if what I wanted. Nevertheless, 4 hours later– the hairstyle looked nothing like what I wanted– in fact, I could have done a better job!!! Stay AWAY!!!