Staples

This isn’t the worst Staples I’ve been to, but it isn’t the best, either. It’s usually well-​stocked, but the store itself is on the small side, so selection is limited compared to other locations. They have a parking lot, which is nice, but the setup of the spots isn’t great and I’m often afraid my car will get hit while I’m inside shopping. On that note, it can get congested and sometimes feels unsafe when trying to drive out of the lot.
The employees are friendly enough and the line usually goes quickly when paying. Their copy center is small but functional; they have a limited number of machines, but they are always in good condition. The copy service itself, I could do without. I thought it was so convenient that I could order PDF documents to be copied from my phone or computer and pick it up when ready. However, it took forever for them to actually have my order ready. Additionally, when I went to pick it up, there was an issue with the bar codes and the employee didn’t know how to ring it up otherwise. It took nearly an hour for the issue to finally get resolved and I never received so much as an «I’m sorry for the inconvenience.» In fact, she barely acknowledged my presence as I waited patiently.
Because this Staples is close to both my home and my job, I will continue shopping here for basic office supplies. However, I do prefer other locations like the one in Bay Ridge.

Absolutely awful service. Many employees standing around doing nothing while the line builds up. I’ve waited 25 minutes for a simple fax when they were clearly no customers here. 3 people to serve 1 person absolutely terrible here.

AWFUL AWFUL MANAGEMENT!
Clearly, there’s not a single person in this store that knows what they’re doing. I tried to make a payment with a Staples Reward Card (that I received as Rebates from the company) but the card didn’t work. The two cashiers were both very polite and they tried their best to assist me, but not knowing much about the Reward Cards, they had to consult their supervisor/​manager, who was an EXTREMELY RUDE AWFUL LADY WITH 10-​INCHES OF MAKE UP SLAPPED ONTO HER FACE. I’ve never used the card before so I was trying to find out why the transaction couldn’t go through or what I could’ve done to find out and all she said to me was: «There’s nothing we can do. If the computer couldn’t read it, there’s nothing we can do.» Then she proceeded onto saying how she has one of her own that doesn’t work as well (while she was helping another customer, by the way), which was totally irrelevant and absurd. Instead of spending so much time being a b**** to her customers, she should probably learn how to HELP them because after all, she is «MANAGER.»

Went there to get my photo prints done. They were great. Very patient and kind. I highly recommend going back there. Costumer service is an A+ in my book

Took 15 minutes to make two copies. One machine didn’t work and the other swallowed my card. The associate was very nice but explained that the machine was old and that it can happen, which does not inspire confidence in the company. How about updating your equipment, Staples?

I went into store. Plenty of employees standing around, not one smile or offer of help.
Went to copy center. I walked up to ups station and employee didn’t say anything. scanned my package and after handing me a receipt. Told me I had to go place my package on carts with other packages. I was also there to buy ink but after that I decided I can better support a company that cares.

I literally only come to visit the copy&print department in this store location. It’s easily accessible and you need a credit card to print anything out/​log into computer.
There is always a guy (he just told me his name, but i literally forgot it) who always provides examples of perfect customer service. Super helpful — even stayed after he clocked out to help me and make sure that everything i needed was taken cared of. What an awesome person. Kudos to Staples for hiring such great souls.
will be returning… of course.

it’s my responsibility to remind you. that this place is… Very annoying…
staples does not believe in good customer service… as any extra money are already committed to upper level management bonus… which is «much more important» than their customers and lower level employees… Thus if you can find two working employees in one store at the same time… consider yourself lucky… And the store is even worse… over priced school supplies… limited to parking… But this is the only closes staples by my house so I pretty much have to deal with it…

We visit this Staples occasionally when there is a sale on items such a paper. While this store is tiny compared to the suburban Staples stores that we usually visit, I think it’s doing OK with the limited real estate they have. I like that this particular store is close to the subway.

Decent staples but they don’t have as much as the bigger staples like the city. They also have a ups drop off too. One time I don’t like about this staples is when they have back to school sale or whatever they don’t have as much selections as staples in the city.

Great customer service! And they have a bathroom they’ll let you use if you ask.
It’s not as big as other Staples in Brooklyn, but it had everything I needed — bought a printer, external hard drive and a computer chair during their Black Friday sale ($ 15 off $ 100; they let us split the orders up to get $ 15 off each item!).
The guys working there were really helpful without being overbearing. And there’s at least two guys who speak Chinese, if that’s what you need.

Some of the nicest deals i have seen for school kiddos in a very long time. «Get the first 2 for 25cents each. An additional one is $ 2.99.»
Its in a nice walkin distance. I like the staff’s availability to help even though some of them are inexperienced. There is a bunch of merchandise boxes that inhibit your ability to walk, making you look like a walking retard in disguise.

They have all the essentials of school supplies. I just came here yesterday to purchase some loose leaf and a 3 subject notebook for college. The stuff isn’t exactly cheap but look for their sales! They usually have crazy awesome sales with their knick knacks up in the front stands. I mean $ 4 for a notebook and $ 3 for 400 sheets of filler paper isn’t exactly bad.

Pretty decent Staples. Be warned that they have young workers who are learning the processes and this can cause slight delays at the checkout line.
Still not anything to worry about, they ask questions but so far have been bright enough to work take orders and work through the kinks quickly.
Store is neat, prices for certain items like filers can be pricey. They have a whole aisle with bargain items from $ 1 to $ 10.
Good place to shop for office needs, but one thing i did not see in this particular location is bottled water which is always a great bargain at Staples stores.