US Post Office

Where your very life force goes to DIE. I thought nothing could top the 11 211 PO, but I was wrong. So very wrong. The scenario goes like this: You are home literally all day expecting a package and no mail carrier in sight. You don’t receive a peach slip — nothing. You get your tracking number from the company who shipped it and go online only to find out there was an apparent «attempted delivery.» No there wasn’t. How do I know this? My apartment window is literally 2 FEET from the front door. You schedule a re-​delivery online. They never come. You schedule it again, they never come. You call and schedule a re-​delivery. They still don’t come. Finally you have to go down there to wait in the pit of eternal, never-​ending hell-​fire in order to get up to a window — THIS COULD BE HOURS. You get there, same old excuse: «This package is out for delivery» No it’s not, because they never come. Still no peach slip. This can go on to infinity with these people, literally sucking hours and days and even months from your life.
Scenario 2: Same scenario just with peach slips. You are home all day and the carrier just slips it in your box automatically because they can’t be bothered to even carry your package. Repeat above. OVER AND OVER AND OVER AND OVER AND OVER AND OVER AND OVER. One time, I had a package show up 2 months late. 2 MONTHS. On a Priority Mail Package. This Post Office is the gatekeeper to the 7^th dimension of hell, and it’s only purpose on this earth is for ultimate pain and suffering of the highest order for all who enter or are forced to deal with it because of geographical location. It literally forces you to contemplate throwing yourself over the cliffs of insanity or burning your very own body in effigy to escape having to interact with it. IT MUST BE DESTROYED. FOR THE LOVE OF GOD, DESTROY IT.

I’m not going to write in details about my problem with this post office. It has been said before by others. All I want to say please CALL USPS AND REPORT THEM!!! 1 (800) 275‑8777. USPS has long wait times but if you press 1 and enter your phone number for the call back they will call you back within the time frame the machine estimated. I called twice within this past week, because of the issues with all my packages. After telling them my zip code their response was:“Oh this is Bushwick office!”. I guess, our USPS location is very well known there. They will even write complaint for you. It took 5 minutes. They were helpful and very nice. This office is under investigation and if more people call maybe something will change.

This is the worst post office! It don’t even deserve a star! They refuse to take packages at the window because they don’t have a scale REALLY No scale? They told me to go to another post office! Then they say that they tired to deliver my packages but they couldn’t because of some non sense about the door was blocked. How is a business door blocked? They are just flat out lazy!!! They steal packages, lose them and not to mention the lines to pick up all the items they don’t deliver is a 3.5 hour or more wait no matter what time you come 9am 12pm even when they close at 5:30 the line is out the door! The is Bullshit! Unfair and disgusting!!! The post Master, managers, supervisors have no clue on what they are doing! They never have an answer for anything. All that they say is I don’t know what to tell you. USPS should be ashamed of themselves! And then they wonder why people snap and start shooting up places and stuff like that. Being in her makes you want to go postal!!!

To all the new consumers (soon to be dissatisfied consumers) and current dissatisfied consumers, please see the photo posted and make a complaint about exactly what is wrong with this post office. A comment here might give a new comer heads up but it doesn’t help them and neither does it solve the situation. I’m pretty sure the majority of us have to reuse this system so I suggest putting in complaints to the department that can make a difference. Our collective effort WILL bring the changes we NEED to see.

This place is the pits. The only thing I like about this post office is the two mailmen I had in the past. I guess they quit or retired. This crappy post office lost my package or so they say. They had it sitting in there office for a week with out a delivery attempt and yesterday I had my dad go see if he can pick it up and was told they couldn’t find it. They even had the audacity to tell him the company I purchased my merchandise from had to contact them regarding the package. These people clearly only care about a check. Be careful with your care-​packages you send as well they have a few thieves amongst them too. My sister sent her personal care products to where she moved at in Texas and these usps workers had the nerve to go in her package steal what they wanted and tape it back up. Please people record all the things you place in your box just in case you are a victim of post office theft. This place is horrible.

This is by far the worst service I have received. I waited in line for 45 minutes with no one even at the package pick up window. While there are 4 people at the full service. If you go in the full service line and ask to be served, they tell you that you have to wait in the package pick up line even though there is no one serving in that window… that makes no sense. So I have to wait at an empty window for my package? I will try and stay away from this post office.

Worst post office I’ve had to visit. I tracked both of my packages online and it said that the post man ‘attempted’ to deliver my packages. When I get to the post office there was already a line at 9:30am. There was one window open for pickup and 2 windows open for full service (how that makes sense to management; I don’t know). I finally get to the teller at around 11:30am for them to finally tell me at 12pm that the idiot post man took my package out again for delivery. The supervisor lets my know that the package should be delivered to my home around ²⁄₃ o clock that day. Great. I track the package… another attempt was made at 6:55pm, when I was home, to deliver the package. That’s just a lie.
I have also tried calling the phone number multiple times but it doesn’t even ring. Just an automated response, which lets me know how much the workers care. Everyone should be replaced here… I’m just hoping there is a way I can never have my packages sent usps again.

On my way to pick up package… took my aspirin in advance.

One hour wait just to find out my package wasn’t there. Make sure to bring a foldable chair or some comfortable sneakers, you will be waiting a long time on a long line.

Update: I previously said this was the 2^nd worst post office Ive ever been to. I was mistaken… It’s the #1 least efficient, worst run, poorly staffed post office in possibly all of the nation. Even the delivery people who work out out of this office are pretty inept. Generally speaking, even down to the website, USPS is quite trash. But this particular post office, maaaan… I wish I could give 0 stars!

I waited 2 hours for one package! There was only one lady working. Every one here should be fired. This place is terrible. Disgusting.

If there was a way to send your mail via detour to another facility, then please do so. This place is still up and running and only God knows why. The staff here are so unprofessional. During these times of the holiday season, one would think that the post office would be better prepared for the amount of customers who will be coming to pick up items. I literally waited 2 hours and 7 minutes 27 seconds before giving up and leaving. I mean seriously, how do you have only 2 staff members tend to the windows? Whats worse is a few times one of the ladies were on their cell phones, in what appeared to be texting. This place needs to fire the incompetent workers and hire new ones, its no wonder they are losing so much business to other competitors like UPS and Fed Ex. Just another example of how government offices continue to fail us i guess. Please, dont bother sending items from here, you will be met with attitude and unpleasant looks. I truly dislike this place.
If we had war with a country and needed to torture our enemies for information, we can send em here and have them wait to pick up a package hahahaha.

ALL ZERO’s, I Wish I could give «NO STARS.
» POST OFFICE, PLEASE GIVE YEARLY EYE EXAMS TO ALL MAIL DELIVERY CARRIERS.“
Write them up if the workers are not wearing the prescription glasses to daily do their jobs properly.
Since January 2015, I do not know what happened to our mail MAN’s EYES. Daily incorrect & wrong mail for months. This is the worst visionary mistakes that I have ever witnessed. I was missing so many important bills over 12 with numerous late fees. I’m also getting mail that belongs to other blocks far away. All the old returnable mail from families that have moved away 3 yrs. ago I still get. But where’s my mail? I did address this to the carrier & spoke to him very nicely about the problem, not wanting to report it. It got worst & he said if I had a problem CALL IT IN. How can you do this if no one «NEVER, EVER ANSWERS THE PHONE.»
2 mail casual replacement ladies will leave your mail «ON THE GROUND.» We also found mail last year buried UNDER THE SNOW, ON OUR STEPS. By passing all mail boxes. We asked her «WHY NOT USE OUR BOXES. She has the nerve to say «WAS IT RUBBERBAND or NOT.» What nerve!
I just would like everyone to know, packages are delivered & LEFT OUT SIDE ON THE STEPS in a VERY DRUGED, HIGH CRIMED Neighborhood. Gee Thanks !!! This has happened so many times its unbelievable. But my 2 packages, 1 broken into was found after
3:00 AM on our steps this Saturday morning 12÷12÷15, by my son who works nights & comes in at this time. What saved everything from being stolen are the 2 security cameras installed outside. The cameras were rolled back to see. A female evening USPS Package deliverer on Friday 12÷11÷15 at 10 PM was seen leaving the boxes outside & took off. Never ringing the bell or knocking on the doors or windows.
We prefer to pickup our packages no matter how long the lines are for safety reasons. When you want to do this they don’t leave a slip. When they leave the slip it takes over 2 hours at this location to get anything. At one point we just stopped ordering and brought stamps by mail only.
For over a decade this has been the worst office on earth. Its so very sad because the neighborhood is slowly changing. We have put in a few reports & complaints. NO ONE CARES. The supervisors are on the workers side and are annoyed with the customers. Go figure a backwards world. One driver stated to his office packages were delivered by scanning them. A month later the post office still had the boxes in their office but believed this deceitful worker. The supervisor should have been embarrassed, «NOT AT ALL, SHE WAS RUDE, NASTY & JUST DID NOT CARE.» In the future I hope they replace everyone. A ROBOT would do a better job & would be more nicer & friendlier. We are holiday tippers, this year is GONE.

What have I done to deserve this!!! Maybe in a past life I was a horrible individual and this post office is here to deliver the Karma because literally its the only thing that gets delivered here.
Let’s be honest, most people like myself who live in the neighborhood have 0 choice in where our items get delivered but this here is beyond ridiculous. I am a serious online shopper and because I work all day I am almost never home when certain packages arrive.
The lines are ALWAYS at the door. In the 6 years I’ve been in the area, I’ve only lucked up once to have my wait less then 30+ minutes. The employees are pretty much useless. I’ve had packages here and they suddenly «can’t find it» and never offer an explanation as to why. Yes I’m sure they are overworked but who isn’t these days?
I have resorted to paying for express delivery whenever possible just to avoid this hell hole like the plague. When I am unfortunate and have to come here I immediately regret it.
Do yourself the trouble and order the UPS or Fedex. The drivers who service this area are excellent!

The ABSOLUTE WORST post office experience. I’ve lived in this neighborhood for years and frequented this post office, but I’ve finally decided to write a review.
The line just to pick up a missed package is at least 45 minutes. I’m actually waiting in line now, and I’m pushing that time frame with FIVE people ahead of me. If you have plans, screw them. They’re done. I’ve started to have my USPS packages delivered to the deli on my street just to avoid coming to this hell hole.
It doesn’t matter the day or time, you are screwed.

It’s times like these I wish Unilocal had the option to give 0 stars. I seriously despise coming here and only come when I desperately have to, because they don’t bother answering their phone. The staff are rude, they move so slow and the lines are horrifically long. I’m sorry I truly hate this place.

This post office surely met my expectations. The staff is SUPER friendly, articulate, and helpful. It’s in a wonderful and safe neighborhood, too!!!
The management is EXTREEEMELY knowledgable about the USPS, and they answer all questions and go above an beyond to make sure you’re properly served.
Typical government office efficiency!!!

This is the absolute worst post office. It needs to new management immediately. The entire post office should be fired and re-​staffed. This post office lost 30 or more of my wedding invitations. I mailed them out of the post office to ensure that my invited guests would receive their invites. (I thought that this was safer then dropping them in a local mailbox.) Instead, this post office managed to lose 30 plus invitations and those are the ones that I know about.
If I could leave 0 stars, I would. If I could leave –10 stars, I would. This is truly embarrassing for USPS and not to mention I am beyond furious that so many invitations were lost. Due to the incompetence and lack of efficiency, I have to follow-​up and call everyone to see if they received their wedding invite, which they probably have not, thanks to this post office. I also put the return address on the back of the envelope and NOT one invitation has been returned which further confirms that this poorly ran post office misplaced them.
The customer service sucks with all of the cliché bad attitudes, laziness, lack of information, rudeness and too many more to mention. This is about as bad as it gets — the bottom of the barrel without question.
Everything WRONG about how to run a proper post office exists in this space!

This is the worst post office in the US, and you really have to try very hard to standout as a post office these days, so congratulations.
Employees are lazy and contemptuous of customers and basically just sit around in the back only coming to the window when they feel like it.
The best was when our idiot postman left textbooks in the parcel locker outside my apartment but didn’t leave the key to the locker in my mailbox. I went down to the post office and explained what happened, and the guy on duty called the carrier and said he’d already passed my house for the day, but told me when he got a minute he would come out personally to the mailbox and open it.
Well, long story short, he kept callin gme back and saying he was «busy» but would be coming in an hour. About six hours later the day was almost over and nobody had come, so I finally called him back (they try to be sneaky by not answering the listed phone #, but the # he called from was different).
First, a really rude ghetto-​ass lady yelled «WHO DIS» when she picked up, and I explained what happened, and told her about the guy who was clearly some kind of manager. She yelled «I DON’T KNOW WHO DAT IS» then put me on hold. I know this game though. It was almost 5pm and they were waiting for the clock to wind down so they could disconnect me. No dice. I hung up and called again.
This time she was strangely apologetic. I was on hold for another 4 minutes, and then the guy I originally spoke to got on, sounding suspicious. I asked him why he never came, and then something amazing and insane happened.
He told me that he called me and left a voicemail (lie #1) because he drove out there (lie #2, I was doing work in my office by the window that faces that street. No mail truck came the entire time), and that there’s NO PARCEL LOCKER AT THAT ADDRESS (HUGE MEGA LIE I CAN’T BELIEVE IT #3).
I was absolutely livid. This was a manager at the post office telling me that an address under his jurisdiction doesn’t have a parcel locker and that I made the problem up. I screamed at him for about 10 minutes for wasting my time, lying to me, screwing up, and wasting an entire day, not to mention holding my very expensive textbooks at bay.
Finally he said he would send somebody in 20 minutes. I stood by the mailbox for around 35 minutes, and somebody finally came and unlocked the box, revealing that a package my brother had assumed was stolen a while back was in a neighbor’s mailbox.
Anyway, not like you have much choice. But it felt good to write this.

I usually like to write reviews after more than one visit (unless its just too horrible to return) but I figure how many times do I actually go to the physical post office so one visit will suffice.
I just moved to the area into an apt building. I ordered all my furniture décor through target or overstock worldtrade. Since I work 2 jobs I’m never there to get a package. Luckily the mailman left a nicely filled out card for 2 of my 5 notices. My other notices were left by beyond stupid ups and fedex who left my packages with my neighbor who I never meet. I don’t even know why the «left with neighbor» box is there and used unless I say so. I could hate my neighbor. The other ups notice said «2L (arrow) put 2R» which I figured they mean left with my neighbor.
After calling and complaining to stop leaving things with my neighbor I went over to pick up my packages at the post office who like real professionals left a notice and safeguarded my items. My building door is always open in the day so they could have just left it at my door which was my fear but after calling they assured me they would not do that and the woman on the phone was even a joy to speak with. I went a bit after opening and only 2 tellers and 1 customer before me. The lady in front needed help with a package and the teller was very friendly and got out quickly. When I was up she greeted with a smile and just needed my photo id and notices.
As I waited the teller next to me and a lil old man laughed as he complimented her nails. Everything was just so quick and pleasurable. A nice British man even walked me out and multiple said bye have a good day on my way out. It seems like bizarro world to the other reviews but I was winning that day. I’ve also always gotten mymail just fine so far.
³⁄₅ since I’m so new to area and still have a few more items in processing that something can go wrong. But they’re moving in the
⁴⁄₅ direction.