US Post Office

I think anyone giving this place two stars and up is being way too generous.
Every single time I come to this post office location, my blood pressure goes up because of the lack of organization. People constantly cut each other in line causing cat fights, there is not enough clerks working during the busiest times at day, how do you have only two clerks for 20 people in line?!. It makes me mad that they don’t have a separate window for passport appointments, those take forever to do so it makes the wait time even longer. I also despise the fact that the window for parcels is always full so I can’t fit my package in, I have to scream at an employee to empty it. A lot of supplies are out of stock like certified mail cards, priority mail flat rate boxes [it is a MIRACLE if you find a large size, all I can find are small or medium to shove my stuff in]. I also wasn’t able to use shipping tape here because I was required to buy priority mail tape for over 3 dollars, why the hell would I buy that tape if I can just borrow some plain tape for one time use?!, SO STINGY! The pens here are always out of ink too.
I also hate the attitude of the employees here, one clerk to the far right is super annoying about folding the certified mail receipt over the dotted line, if its off a tiny bit he throws a fit. The other two employees barely speak English, and the one employee named Elliot who is the sweetest isn’t there at all times so with my luck I get stuck with the other clerks.
The only thing that saves this post office Is the machines for self service, its super easy to get stamps and generate all sorts of labels, I can’t imagine what is was like back in the day without these machines.
This post office no longer has a fedex drop box, I remember years ago this was so convenient.
If you can find another post office in your neighborhood please do so, otherwise ask for Elliot.

My postman, Peter, is fabulous! He is friendly and always on time. However, the Homecrest Post Office itself seems to be a hot mess. Several times now I’ve had packages transferred to them from UPS that get lost or come super late. My last package complaint was that I got a notice my package was delivered when it was not and a week later received a notice in my door claiming to be my final notice… I had not received ONE notice before that! When I’ve had to go to the office on E. 19^th St. I have also been faced with rudeness and inconsiderate employees. If only they could all be like Peter!

Amazing location! Even though its actually really small compared to other locations, and a long line can quickly form… this is my preferred post office! I love the people here! They always say hi, and know me already.

It’s a small post office like many in Brooklyn. Unfortunately it only has 1 self service station as it would be great if it had at least 2. Also like many post offices, it is crowded during all times of the day, but I’ve never had to wait more than 10 minutes to have something sent out via the teller booths. It’s your typical post office and with the Sheepshead Bay branch closed post-​Sandy, this is the next closest option in the area.

I went here to apply for a passport…
I called ahead of time (about 2 weeks) for an appointment. I left early because I wasn’t sure how long it would take to find parking, but it was fast. I went right in and someone helped me within 2 minutes. I had filled out the application and printed a picture beforehand.
The whole process start to finish was 13 minutes and my passport arrived 8 days later!

Warnings for those attending this US Postal Service location, expect to be standing in line for 40 minutes. The massive amounts of individuals that frequent this location greatly exceed the individuals on staff.
Notes on this US Postal Office:
— If you can purchase anything online, DO IT! Don’t go to the location if you don’t have to.
— Wait times can vary between 10 to 40 minutes. Bring an iPod or Magazine.
— Customers tend to be moody and grouchy. No one has any patience and expects things to be handed to them immediately.
— The stamp machine at the most inner part of the establishment is frequently broken. Once again, order stamps online.
— DO NOT drop packages off at the drop off bin. Apparently, you need to give it to an attendant (so why is the bin there?).
— If you’ve paid for postage for any large sized package, see the attendant roaming the floor. You can leave it with he/​her.
— Seriously… Just guestimate the weight and size of your shipping box and buy postage online. You don’t need the attendants to do this for you.
— Only attend the Post Office if you’re renewing your Passport or need to have something sent via Certified Mail.
— Best time to go? 7:45am! Wait the 15 minutes until the post office opens. You’ll be in and out in 1 minute.
Follow the above rules and your experience at this US Postal Office should be great. Failure to comply will lead to sanity detriment.

Considering this PO is one of the more active ones in the neighborhood, I think it would benefit both the community AND the PO itself to maybe expand a little. The place is TINY, and on an average weekday the line (one stinking line) is RIDICULOUS, twisting around itself into corners and out the door entirely. It would probably move a hell of a lot faster if they had more than one or two tellers behind the counter at once. The place has up to FIVE windows, not including the side one for stamps, and yet they’re never all used at once. Ever. I’ve only ever seen two tellers at the most, and they were taking their bloody time. I’ve waited for hours on that freaking line just to mail a single package, and they don’t bother to have extra employees available on days they know are busy (like Friday afternoons and days before holidays).
The one thing I like about that location is the Asian penguin lady. I call her the penguin lady because she’s got all things penguin decorating up her teller window. It’s kinda cute. She’s really sweet and nice, and I always hope I get her by luck when I show up. Unfortunately, there’s only one penguin lady. The rest of the employees might as well be robots in comparison. So penguin lady gives this PO an extra star.
Otherwise? Enjoy the wait.