Verrazano Vision

Excellent customer service and a great selection. Lloyd and his staff are always so patient as I try many many frames to find the perfect ones. No complaints here!

Just received my glasses today, after 1 day of the order, and am very pleased. Dr. Ricciardi is wonderful and professional and Lloyd is very warm and friendly. I highly recommend this business, a true staple in Bay Ridge.

Verrazano Vision is my favorite place to get glasses. My glasses used to hurt my eyes but the doctor found the perfect prescription and the man at the counter helped me find the perfect frames. They have various beautiful name brand frames to chose from and great service. I love this place! I highly recommend it.

Dated shop.
Frustrating customer service.
Good exam: got in same day and saw a fine doc.
Overall: The OD is good, but the front of the house is poor. I cannot recommend this place.

I made an appointment on a Saturday at 12:15. At 12:45 I asked if i was next. The people at the counter said there was someone in front of me without an apology. After the person in front of me it would be another 20 minutes. Then they proceeded to ignore me and acted like this is something that I just have to deal with
. They treated everyone else nicely. This was my first visit and I will not be back, even though this place is steps from my apartment. HORRIBLE CUSTOMER SERVICE!

Extremely helpful staff, great selection.
Adults + kids, and a toy play area in the back of the store to keep kids occupied when needed.
Wonderful customer service and follow up.
Highly recommend.

Verrazano Vision is top notch. We made an appointment and when we got to the shop, there was no wait. Dr. Ricciardi is professional and accurate. Lloyd is funny and helpful. I went in with my cousin so she could get new glasses. The staff was very accommodating, as my cousin tried on so many pairs of glasses to get just the right one. The glasses were ready when promised and my cousin loves Verrazano Vision because she received the right prescription and can see well (another local place gave her the wrong prescription).

I continue to be very pleased with my visits to Verrazano Vision. Dr. Ricciardi and Lloyd make a terrific team and treat every customer with the greatest level of care and customer service. A dose of humorous banter with Lloyd is the added bonus and helps to make this feel like the wonderful neighborhood shop it is.

Disgusting! Do not know what they’re doing! 2 years ago I went in for an eye infection. I was charged 50 $ for the appointment and was told it was just allergic conjuctivitis based on how it «looked» compared to a picture. I was told that if it didn’t clear up in a few days to come back. I did not clear up and a few days later i went back. The optometrist then created a bigger infection then there was to begin with by popping a stye i had along my eyelid into my eye and they charged me 50 $ again for the follow up even though I was misdiagnosed to begin with and then was misdiagnosed for a second time. This ultimately lead to having an extremely contagious eye infection that lasted almost 2 months/​almost blinded me.

This was my worst experience ever shopping for glasses. I had a new script, so I decided to purchase new frames. When I entered, I was initially ignored. The blond woman eventually asked if I was being helped (obviously I wasn’t), she was polite & helpful. Actual both the women that worked there were pretty nice, thus the 1 star. Then the man working there came over & was so rude! He asked what I was looking for, the called me close minded to the women helping me as if I couldn’t hear him! I have no clue how this place stays in business with someone so nasty working there. I suspect he may even be the owner. Don’t waste your time going to this place, they don’t even have a great selection of glasses.

They have a nice selection of frames. Lloyd was friendly and helpful during the selection process. However, I had second thoughts about my glasses and wanted to cancel my order (approximately 18 hours after placing it). Apparently that wasn’t possible and the process of trying to come up with an alternative was unpleasant and did not make me feel like a valued customer. Ultimately Lloyd worked with me and I am happy with the glasses, but next time I will stick with a place that offers a 30 day money back guarantee. As a side note, I did not have an exam with Dr. Ricciardi, but I met her briefly and she seemed very nice.

Excellent customer service! Everyone in the store is extremely friendly and helpful. Hands down best impulse purchase I’ve made in a while! The prices are reasonable and they have a wide selection. I would definitely recommend to friends!

Lloyd is so friendly and helpful! They hands down have the best prices on lenses in bay ridge! So glad I decided to give them a try!

Waited almost a half hour past a scheduled appointment while the staff spent minutes joking with a family being served and ran a personal errand. When we asked at 20 minutes past our time what was going on, the overweight male staff looked at us like we were crazy and said «Yea so we’re twenty minutes behind?» This is a typical Brooklyn area monopoly business, you can wait for them to serve you, or you can get out. Big selection and big attitudes at this place. Would avoid if possible, they could at least pretend they care about your time.

Fantastic staff at Verrazano Vision.
Dr. Ricchiardi is professional, thorough and is not afraid to be brutally honest with you for neglecting your vision for so long. She will make sure the prescription is as accurate as it could possibly be, not matter how long it takes!
Lloyd up front is a funny guy and makes picking your future frames a fun process. He won’t rush you, will give suggestions and let you use process of elimination until you are completely satisfied.
He won’t beat around the bush about prices and will make sure you look in your comfortable price range without trying to hawk his most expensive glasses on you. He has a huge variety to choose from so make sure you give extra time to finding what you want!
The wait time could be close to an hour on busy days, but it’s worth the wait because you are in the presence of wonderful folks.
The same above goes for contacts, also!

Such a helpful staff! Friendly and super knowledgable. Didn’t feel rushed into making a purchase. I will be looking to do all of my future eyeglass business here. Nice to know that there are people in the profession who know what they’re doing and care enough to do it.

I have purchased at least 5 pair of great frames and I am always treated like family. Great products and service even better. I would not dream of going anywhere else — -even if it was cheaper.

Had an eye exam done this week. Doctor was very nice — she gave a quick and thorough exam.
Large selection and optician was very helpful for my first pair of glasses! Would recommend.

Staff and DR are very good at what they do.
I appreciate the more comfortable Glacoma test (no puff in the eye)
Selection and assistance is first rate
Recommend this place if you need glasses