Weiss I & Son

tried their services. Didnt enjoy the quality. They were late and overcharched me

Horrible. Had an appointment for 11 a.m. By 12:30 no one had showed up and no one called. When I called to find out what was going on the woman who answered the phone was extremely rude and defensive. She said the earliest the plumber could get there would be 1:30, but she didn’t seem to think it was necessary to call and tell me he was going to be at least 2.5 hours late. When I asked why there was such a delay the woman on the phone just kept saying «this isn’t therapy and not everyone gets 45 mins.» Unfortunately, my building contracts with Weiss so I don’t really have a choice, but if you do stay away.

Be prepared to deal with the rudest woman who answers their phone… horrible!

2 calls. Once they specifically said they’d call back in the next half hour… never heard from them. The second time someone literally picked up the phone and hung it up. Lame.

After having Weiss as our go-​to plumber for over 20 years, we’ve given up. Unless it’s an emergency situation, they just never call back. They’ve been responsible and have done good work, but this last time when we needed a plumber, they never returned our calls. We called three different times to schedule them to replace a sump pump. The receptionist said someone would call us back to set up an appointment, but no one ever called back. And we’ve been a regular customer for two decades. How many times do you have to call this business before you can get a callback? We just gave up and went elsewhere that had a higher Unilocal rating with dozens of 5 star reviews, not just a few — Dovis Plumbing & Heating.

I live in a self-​managed 170 year-​old building in the Heights and Weiss has been our plumber for at least 25 years. They know our building inside and out and take care of all of our boiler, heating and plumbing needs. HIGHLY recommended. Would never use anyone else.

We received service today and it was exceptional. Glen McGarry, the plumber who performed the job, was fast, while also extremely thorough and efficient.

I would never use anybody else. These guys are the epitome of what all contractors should be. They are caring, professional and extremely skilled. They have been a neighborhood fixture since I was a child. They know the area and care about it. They are extremely fair with their prices and thoroughly explain their work in lay mans terms. Plus every dog in the area stops by for their morning biscuit and gets lots of love.

I have used Weiss Plumbing twice and both times, they were professional and efficient as well as did an excellent job. They don’t charge you an upfront «estimate fee» or come with booties to cover their shoes. It’s very straightforward. If you want an estimate in advance, one of their guys comes by, looks at the job and gives you approximately how much time it will take and the approximate cost. I’ve had Glen and Tony do work on my apartment and can’t complain about either one of them. They came in, got the job done as well as cleaned up everything. Their hourly rate may be a bit more but it’s well worth it and you won’t regret having chose them.

Regrettably, I wasted two hours time owing to missed and late appointments with Weiss Plumbers. First time, they called me at the last moment to cancel an appointment because a part they needed was missing. Second time, one plumber arrived at my home without the necessary part and assured me his partner would arrive shortly with the part. Forty minutes later, he had not yet arrived.

Highly recommend them. Did excellent work and did not try to gouge on price. Also, when they bid the job, they told me they’d knock the price down if the work went easier than expected. In the end, they DID charge me less than their bid.