El Tapatio

First time visit yesterday and we were pleasantly surprised. Our family ordered the Carne Asada burrito, Enchiladas, and Chicken Mole Enchiladas and we all thought they were great. They also make a great Michelada. I had the spicy version and enjoyed it very much. Also a friendly atmosphere and good service. I’m quite sure we’ll return.

Not bad, however the pork chimichanga was a bit salty but overall service was good, can’t really complain when you’re eating at an establishment during their slower hours. This one gets a three.

First timer and here on an early Saturday evening. Not too crowded yet around 5:45. I know any day can be a good day but for any restaurant things can at times be a little off, unfortunately resulting in a bad review.
My own experience was 5 stars all the way! The staff was friendly and very attentive. The food was delicious. And I got to practice my (work in progress) Spanish. My server was «Noe» and he was super.
I tried a new beer not yet in the menu, Montejo. They were having some trouble with the Stella keg. I actually like Montejo mejor (better!).
If I lived here I would make this a regular stop.

Stopped in for an early dinner while getting an oil change. The food was good and very reasonably priced. We ordered vegetarian Tortas, a vegetarian burrito, and a chile relleno. We also got some house margaritas made with fresh juices, very tasty. The appearance of the place is really quite nice, very clean. The service was great too, there were 3 large parties seated while we were eating but our food and drinks arrived in very timely manner. Our server was very nice too. All in all a great spot to eat and to get drinks.

hands down the best mexi! I frequent here weekdays for lunch, great food, prices and handsome staff. Great music to boot!

I have eaten here a few times now, each time hoping I will like it more than the time before. Yet the complete opposite is happening, the service tends to get worse and worse and as I explore the menu more it does not get better. Food is edible but defiantly not good Mexican food, granted I am a bit spoiled just moving from SD the mecca of Mexican food. The margaritas are done well though. The thing that is making me write this review is the service, worse service ever! Most of the time we want to enjoy the outside cool evening so sit on the patio. Well be for-​warned, if you sit out there, you will be ignored. The last time I was there, I got my drink and chips and salsa and then 35minutes later they came out to ask if I wanted to order. This would not have been as bad if I was chatting it up with friends but nope I was there alone. I ended up being their an hour and half due to slow service, and the entire time the table next to me sat un-​bused and dirty. The visit before this one was just as bad, in fact we almost walked out on the check cause we had been done and ready to go for so long before the waiter every come to check on us.
This review makes me sad cause I really was hoping this would be a great go-​to stop.

This was my first visit to this location of El Tapatio — we used to frequent the Arvada location on Wadsworth until all of a sudden it just wasn’t very good. So naturally, I was a little unsure of what to expect on my first visit to the Broomfield location.
The chips and salsa were plentiful and tasty — and the salsa has quite a bite. On this particular visit, the 3 of us were pretty hungry so we quickly worked our way through 2 baskets of chips. I went with chicken enchiladas suiza — a dish I’ve had multiple times at the other location. It was so much better at this location — the chicken was actually seasoned and had some kick to it.
The service was a bit slow — but it was a Friday night and they were a bit busy — so I’ll let it slide this time. I’m definitely looking forward to returning next time I need some Mexican food.

WORST customer service I’ve experienced in a very long time and I didn’t even make it in the door! I’ve been in the restaurant industry for 12 years and am boggled at how the manager treated me. My boyfriend and I had just flown back into Denver and needed a quick breakfast before we drove home to Steamboat and other than fast food and diners there wasn’t much to choose from. We had to drop something off at the Apple Store before bolting back home and saw that El Tapatio had its OPEN sign ON. Great! We’re huge fans of breakfast tacos. So I went up to the door and it was locked. So I called, it was 9:59 when I dialed. A gentleman answered and I asked to place an order to go, he responded with; We are not open! And hung up. I called back and got the same man, I asked when they opened and he said 10am… I looked at my phone and it said 10:02. He hung up again. I walked up to the front door, which was still locked, to see a gentleman and a young girl behind the bar talking. Again, I work in the restaurant industry, so I know you aren’t running behind with opening your restaurant if you’re chit chatting behind the bar. I called again and the same guy answered, which was the one behind the bar. I asked to speak with a a manger and he said why? Who are you? I said let me speak to a manager please. He said he was the manager. I said well I am out front and would like to speak with someone. He became furious and said; where are you??? I said behind the locked front doors. He came out and said; what do you want? I’m dumbfounded. Straight dumbfounded. I asked why the open sign was on and the doors were locked. By this time it was almost 10:15. He said a kitchen guy was running late. So you’re telling me that you’ll have your open signs on and turn customers away because ONE guy is late? Again… I work in the industry!!! Do you know how many times we ran short staffed? Constantly… and to cop an attitude with me on the phone and in person. Shut your light off and let your guests know that there has been an emergency and you’ll be opening an hour behind today and you apologize. DONT be in customer service and a Manager if you don’t know how to handle either positions! He then shut the door and turned around and walked away. Wow. Never again will I walk into an El Tapatio.

Went there with my D.P. Waiters were rude and unfriendly. My partner was seriously ill for a solid week after eating there.

After I had an okay experience here last year, I decided to give this place another try since it is so close to me. We arrived around dinner time as people were slowly filling up the dining room. We ordered margaritas while we looked at the menu. My husband chose his usual, steak fajitas, and I asked our server what his top three dishes were. I went with his first recommendation which is called something Diabla… He warned me that the dish was spicy and I am still glad I went with it. There were large shrimps and the sauce was great! It was a little too spicy for my liking, but I really enjoyed it. The service was prompt and attentive. I had a much better experience than my first visit. We will be back for sure.

If I could give no stars I would.
Hello–
Today 6÷19÷2015 a coworker and I went to el tapatio for margaritas and tacos, the service was OK, the food was OK, however when going to pay my card was declined. Seeing as today is payday I was confused and asked a different server to run my card because my server was missing in action, when the second server was running my card AGAIN declined, the manager (I assume was a manager by his presence) saw we were asking to have the card ran again he scoffs and LOUDLY ANNOUNCES across the restaurant ITS DECLINED ITS NOT THE CARD. Mortified my coworker paid for both of our lunches, her card worked! After wards I was able to not only go pull out cash at an ATM to payback my coworker using the SAME declined card, I followed up with my bank and was informed that not only was there no reason for my card to be declined, but they can view all «declines» on my account and they saw NO SUCH THING. It’s a shame. This is the only half way decent-well…the only Mexican restaurant in this area and now they just lost a loyal customer due to LACK OF CUSTOMER SERVICE. I have worked customer service for over 8 years and never have I felt the need to SMEAR a customer in front of a room full of people.
Advice: upgrade your register system and treat customers with respect. At the end of the day your customers are your livelihood.
THANKS.
–Upset Customer

Okay. The service here is IMPECCABLE! Great restaurant… BUT this is not a place for high class food, family gatherings or parties (UNLESS socializing and mingling is the main goal) but GREAT to fill your belly and enjoy it :) good date night!

I would have given 4 stars but they are very shady with the Unilocal check in. They will not give you the discount. They told me that they are El Tapatio Mexican restaurant and not El Tapatio even though it is listed as the same address. Funny thing is I have been coming here for years and didn’t even know they had a check in offer but I wanted to give them a good review to help. After he saw me writing this he brought a new check with the Unilocal check in offer. So awkward! Decent food, poor service.

The margaritas were decent, I’ll admit. The food was not. I read some of the reviews but decided to give it a shot and I was so in the mood for Mexican. First we started off with chips and salsa. The salsa was nice and thick and the chips were thick but good. Then we read in menu they charge for refills on chips and salsa?! Ha ha ha!!! Wow! We proceed to get Mexican combinations with a chile relleno, enchilada, taco, and some guacamole tostada. Ordered a tamale on the side just to try. The meal said it came with rice and beans there was no beans and the rice was maybe a few spoonfuls. As you can see the plates were slopped on with excess sauces. It was bland and lacked any presentation. Everything just seemed barely thrown together and they even charge you for refills on non alcoholic drinks! I showed the waiter my Unilocal 10% discount and it al oat felt he didn’t want to give it to me. We asked for our check to be split in 2 and he said he couldn’t. After the look I must have had in my face he came back with 2 checks. Worse experience and really lousy food! You get better authentic Mexican at Taco Bell!
I was dissapointed with the whole experience and the fact that they tried to not honor the Unilocal coupon.

Their salsa is decent. But that is truly the only positive thing I can tell you. The chips taste bad; sort of like plastic packaging, which makes it difficult to enjoy the salsa.
And the worst part is the staff/​service. I’m very unlikely to try this place again

Great food + service. No food poisoning like in another review. Really impressed that they had a Vegetarian red chili option (their green chili is made with pork) AND that I could get it dairy free. Score!
The free chips and salsa were good — like everyone else has mentioned.
My meal came in at under $ 6 on a Saturday (when lunch specials were NOT served) for a vegetarian burrito. If you order a soda, plan to spend a dollar or two more.
The next time I go back will be for one of their tasty looking margaritas.

Great salsa, meals are consistent good and filling. Everyone is very attentive and friendly.

Great smiling servers, delicious salsa, frosted pint glasses and the street tacos made my day. Will return.

I felt disappointed that the food was not better. It was average at best. They did have good salsa but I didn’t love the chips. The service was average as well. I had always seen this restaurant but had never ventured out to give it a try. Good Mexican food is hard to come by in Denver.
Their menu has so many options that I felt overwhelmed by all choices. I chose the tostada and it was ok. My husband had their enchiladas and he didn’t love them either. I am not sure this experience was enough to make us want to visit again.

I was here once a couple months ago and had a great time sitting at the bar. I came in tonight and the bartender, Evony remembered me. That’s HUGE in my book. I am on a business trip and any friendly face on the road is awesome! Evony chatted with me about how work is going, how long am I in town, etc. One will say, «Well of course! She’s working tips!» That’s FINE with me. It gets old going to restaurants alone on business trips so any extra excitement and friendly service is worth a million!
The food is really good! Prices are super reasonable. The combinations all come with 3 items which is really too much food. Most of the combos are under $ 10. I had a smothered burrito, tamale and beef enchilada. I ended up taking ¾ of the burrito home which is fine! Lunch tomorrow. I will definitely come back for the good customer service. Bonus that the food is good too!