Fender Menders

I stopped by for the first time with a right-​rear passenger door that wouldn’t shut completely. Scott got out his tools and fixed it in 3 minutes while standing in the rain. Then he wouldn’t even charge me for the service and sent me on my way.
This kind of kindness gives me hope for this country. The least I could do is write him a nice review.

This is a locally-​owned shop, and Scott, the owner, took great care of my vehicle. I had major hail damage and it took 4 weeks to complete the work. But that was actually earlier than he estimated and he did a fantastic job. No qualms about recommending this shop.

If all businesses were operated with the level of care for the customer and their property that Scott and Fender Menders showed me, the world would be a better place and there would be no need for reviews. Let me start with saying I don’t write reviews. However, the customer service and work performed on my vehicle was exemplary and I feel obligated to suggest them to others. I was hit by an uninsured driver and my insurance company sent me to a mandatory inspection at a branch based business. After 45 seconds of them inspecting my vehicle and providing a $ 500 estimate, I was wanting a second opinion. I was recommended to Fender Menders by a local mechanic and walked right in to meet with the manager, Scott. Scott quickly assured me that the other estimate was inaccurate and scheduled to provide one for me within 2 – 3 days. His thorough inspection identified paint chips, dents, cracks and other cosmetic imperfections caused by the accident. The new estimate was significantly higher and was quickly approved upon submitting to my insurance company. His prices were very reasonable and the work was presented to me in a modular easy to understand fashion. I received the check and scheduled the work to be done. I dropped it off expecting 2 – 3 days for the time to fix it. Fender Menders went out of their way to look for factory and after-​market parts for cost comparison and ease of repairs. They found a pre-​painted replacement and had my vehicle back the same day. No hidden costs, everything was up front and payment was made post-​completion. I wouldn’t hesitate to strongly recommend their business for any vehicle repair jobs you may need in in the future. It’s a local family business in Broomfield. And a great one. –A very satisfied and impressed customer

I got rear-​ended at the end of December. This was my first car accident. Since the other driver had insurance with State Farm, I went to Fender Menders, because they work with them and their location was near me.
I wasn’t sure how the process worked or what to expect, but Scott quickly put my mind at ease and answered any questions I had. I had an initial estimate done, and then made an appointment. Unfortunately, the earliest they could get me in for repairs was about 2+ weeks away, but I took it.
The day of repairs, Hertz met me there on time and provided me with a rental car (that the other driver’s insurance paid for). It was estimated that it’d take two days to finish my repairs — my rear bumper & foam blocker, plus paint. Scott even ordered a new decal for me — when I bought the car, the letters c and a were missing — I have a 1996 Camry.
My car was completed in the time estimated. When I picked up my car, Scott showed me the work they did and went over everything in detail. They even washed, vacuumed and sprayed a «new car» air freshener for my car. The paint job was flawless, and I can’t say enough good things about my experience. I’d definitely recommend them.
A few days later, I even received a thank you postcard in the mail — they know what good customer service is!