FRSR

FRSR’s philosophy on their website says they are reliable and «strive to provide timely and accurate service the first time». Well I wouldn’t actually know if their work is any good because they left us waiting for them to show up for a consultation for 2 hours! After 30 minutes past our appointment with no call/​no show we called the office line and spoke to a «customer service» rep who said he would get ahold of Adam Walker who was supposed to come out and give us a quote. After still no communication an hour past our appointment time we called again. The service rep told us the only way to get ahold of Adam was to page him, which he said he would and then have him call us back. Almost 3 hours past our appointment time no one ever came out or called us back.
It’s pretty unprofessional when you have an appointment that other people schedule around and you don’t show up or even call the homeowner back. However after looking at these reviews it looks like we REALLY dodged a bullet not working with these guys!

All lies! You walked off the job and refused to finish, you breached the contract and submitted false change orders just to squeeze more money illegally. I have never dealt with such underhanded slimed people in my life.

Without going into all the gory details, like how they’ll cash your deposit and then disappear from the face of the Earth, DO NOT use this company… unless of course you’re the sort of woman who enjoys being berated and disrespected when you inquire about something that was done poorly. Seriously people… STEER CLEAR!