I have only gone here for osteopathic work on my leg and neck, so I can only speak for that piece of this large facility. My initial visit included a very thorough stack of paperwork that covered my current injury, past injuries, and personal info for records. After that I was fairly quickly whisked into the back where they said they would be X raying my neck… what? Not sure if there was a mix up on my behalf or theirs but I assured the tech that we did not need to do this. He didn’t argue and pleasantly brought me to my room for intake and to wait for my doctor. Dr. Abbott came in and chatted with me about my symptoms. He was very detailed and never seemed rushed to get to his next appointment. In the next couple of visits he has done the same and has given me several techniques to help alleviate pain along with his work that he has done on my neck and surrounding muscles. Sometimes runs late(don’t all doctors) but overall an amazing experience and will continue to go to have work done on my neck.