I got my money back… all of it… these owners are scammers but after I fought it out with booking company/motel through my credit card company, I got my money back ! You can guess I will never use this place again… I’ll pay more money to stay somewhere else ! Don’t let motels like this treat you like garbage ! Stand up for your rights and money !!!
Matthew G.
Évaluation du lieu : 1 Sacramento, CA
To call this place awful would be charitable. We tried 5 rooms that all smelled like a cat lady had recently expired inside without attending to litter boxes. Nauseating before you could even set a bag down. They refused to cancel or refund despite inability to provide hygienic accommodations. Stay away!
Paul M.
Évaluation du lieu : 1 ASTORIA, NY
I have never had a worse experience at a motel ever! wow where to start? how about a $ 97 room THATSMELLSLIKEDOG! even before I get to that though, checking in it seemed like I was inconveniencing the clerk. I asked if I could have a banana from the dining room and her response? «That is for breakfast only». I know it is 1030p and that would be a sin. wow! Then I was looking for a tissue, could not find one so went outside to get one. She ran after me and called me rude. Abandonment issues maybe? jeez! So after 20 minutes of trying to bear the smell of dog in my 97 dollar room while eating my dinner, I went back and complained. She acted like it wasnt her job to listen to(a very reasonable) complaint. She finally did change my room. When I said that she needs to work on her customer service skills… she cursed at me! Next morning I spoke to one of the owners(a female) and she pretty much defended her employee who she says has worked there for 9 years. About the banana? «That is the rule, sir.». About her general rudeness, cursing? «I have to hear her side of the story first.» No sense that the clerk would even be reprimanded, never mind fired. Do not stay here-not worth the $ or the aggravation!
Bruce B.
Évaluation du lieu : 1 Walnut Grove, CA
Less than One star !!! First off I stood in the lobby for 15 mins waiting for some one to check me in. To the sent of strong Indian curry. Finally some one appeared and did the deed. My room was OLD and Dirty with Black Mold in the bath. To top it off the housekeeper left a note giving welcome and asking for a TIP. I did not eat their breakfast as the rest of the place was filthy so I assume the food area is the same. PASSTHISONEUPPLEASE !
Maureen K.
Évaluation du lieu : 1 Gainesville, FL
This is an old fashioned roadside motel that has now somehow got itself under the aegis of Choice/Rodeway hotels. We booked here because we are traveling up the coast with a small dog, and this was the only pet friendly accommodation in Brunswick that we could find on line. The best I can say is, keep driving. They claim this is a smoke free room, but the smoke from years of previous use has seeped into the carpet and the walls. It smells like an old, smoky motel. We are not pleased and Choice should be ashamed. The doors show hints of rough use, I.e. They have been kicked, hard, not once but several times. Pillows are tough foam slabs which is ok if you like that kind of thing. Towels seem pretty new. There is a good sized fridge and microwave. Sink has been upgraded. Although there are two wings of rooms off the street … And no sign of any cars indicating they have been rented … We were put in one of the rooms facing the street, probably because it is one of two with room a/c. The proprietors live on site; they seem a nice young couple, but overall this is definitely NOT worth the $ 96 total I am paying.