Zaxby’s

I appreciate being greeted so good job on that. Also someone came around and picked up trays so that was nice. But no ice, broken/​empty ketchup is really annoying. I asked for one sauce (not an extra) and was told it was a quarter. I paid with a debit card so that wasn’t an option. I wasn’t able to fully enjoy my meal today.

So my review is both about the service and the food. Zaxby’s is ok for me for food — as a vegetarian I usually order the garden house salad, which comes with toast — just no chicken. The young lady taking my order must have never heard of it because she tried to sell me a side salad before I corrected her. I also order fries over-​cooked. For anyone who likes fries this way from Zaxby’s, the order taker has to physically turn around to tell the cooks that the fries are supposed to be over cooked, otherwise you won’t get them that way (even if you see overcooked on your receipt). So needless to say, our order taker didn’t tell the cook the fries were supposed to be overcooked, so they weren’t (even after we had them cook them twice). We didn’t receive the toast with the zalad, and when we did, it was really salty. It’s a bit disappointing to have to go back for your toast and swap out your dressing because you got the wrong one. On the plus side, the fries mushrooms are the bomb (even though they weren’t ready when the first part of the order was ready).

Food was as good as any other Zaxbys, but only eat here if you have a long time to wait. we waited at least 15 minutes for our food and AFTER we waited so long they got the WHOLE order wrong twice and then acted like it was our fault. how can you mess up a zalad with only lettuce and chicken, and a five piece chicken finger with onion rings twice?

One of the better Zaxby’s I’ve been to. The chicken tenders were blazing hot in the middle, cooked to a golden crisp on the outside and served with hot, well cooked fries. This isn’t always the case at this chain, as many of served cold. Meanwhile, this location delivered great service, hot food and smile across the board. For chicken tenders, it’s a great place to stop for a quick bite coming out of Jekyll and St Simons Island.

I really like zaxbys it must be this location because I came here the other night and bought two kids meals and the chicken was a dark brown and it tasted like the fryer oil needs to be changed because the taste was horrible when I called back and talk to the manager they said I would need to bring it back right away I was already home when we started to eat it so I wasn’t going back out that night and it was storming also. The manager was real short and said I need to bring it back to get replacement but I didn’t want to replace them with the oil being nasty. When I called their corporate number nobody seems to care cuz I never did get a call back. And they don’t care corporate because it’s all franchised out. I guess it’s not their problem.

Stopped in for lunch and had the Cob Salad, place was clean and quiet.

As a chain, Zaxbys is typically decent, not so for this location. Just bought a house salad and fries. The toast was cold, chicken was cold and fries barely warm and old. Yuk Zaxby’s, what’s your problem. Will not go here again and neither should any other human.

Good food in a decent atmosphere. Pricing is a bit high for the average food you get, and staff seems like they are just there

I’ve been eating at Zaxby’s since they opened the first one at GSU. Most of them are great, but this one needs to improve on a few things. For one, the cleanliness of the dining area has been sub standard on several of my visits. The service is usually friendly, but can be slow at times. The food is ok, but can be a little greasy. Overall, they are a good option in that area but could be a lot better.